Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6 out of 5
4.6
(3,361 Reviews)
Open Ratings Snapshot
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product. 
(
544 out of 611
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
4 out of 5
4
It's great except screen is going to mess up event
on August 8, 2025
Posted by: Cwill33
[This review was collected as part of a promotion.] I use it for everything!! Literally awesome. But it's unavoidably going to wear out and mess screen up.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing!
on August 9, 2025
Posted by: R3DL34D3R
[This review was collected as part of a promotion.] My Zflip6 is amazing every day I learn something new. The user interface is so easy to operate. I love the crisp camera quality and durability of the phone. Ive dropped it in several parking lots unprotected and haven't seen any damage to the phone. Im excited for newer models to come.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better than the previous Z flips but still a ways
on August 9, 2025
Posted by: Mordunmor
[This review was collected as part of a promotion.] I’ve had the Galaxy Z Flip 6 for a little over two months now, and I’m still really into it. The design is sleek, the flip is fun, and it’s super easy to carry around. It runs fast, handles multitasking like a champ, and the camera’s solid. I’ve also been messing around with Galaxy AI features—they’re actually pretty useful. Things like photo editing and writing help are way smoother now, and it feels like the phone’s doing more of the work for me.
About two months in, the bottom half of the screen started flickering. I got worried, since I haven’t had the best luck with Z Flip screens before and thought this one might be dying too. But the flickering went away on its own. Now there’s just a tiny black line across the fold. It doesn’t mess with how the phone works or looks much, so I’m still using it without any real issues.
Battery life’s decent, and I like how customizable the cover screen is. Even with that little screen glitch, I’m still happy with the phone. Foldables aren’t perfect yet, but the Z Flip 6—with Galaxy AI and all—is fun, smart, and feels like it’s headed in the right direction.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product so much!!!!!!
on August 9, 2025
Posted by: Aeazyy
[This review was collected as part of a promotion.] I love how i can have my phone either open or close and still use awesome features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Ok product
on August 9, 2025
Posted by: Picotrayne
[This review was collected as part of a promotion.] This product is ok but thr biggest problem i had was where thr fold is that starts going black and eventually the entire screen went black ad didn't work
Value
2 out of 5
2
Response from Samsung USBy R&R TeamAugust 13, 2025
Thank you for your feedback regarding the Galaxy Z Flip6! If you're experiencing a black screen, there are a few things you can check. It's possible that the battery is depleted, so charging the device might be a good first step. Additionally, a quick reset could help resolve this. Also, be sure to check out the link attached for options to help troubleshoot this. Be sure to keep in mind that your Galaxy Z Flip6 comes with a 12-month limited warranty for manufacturer defects. For extra assurance, consider Samsung Care+, which offers extended coverage and additional support on eligible devices. If you need further assistance with this or anything else, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Living my Best life!
on August 9, 2025
Posted by: BuoyantGirl
[This review was collected as part of a promotion.] I love my Samsung flip 6! I've only had my phone for 9 months now, and coming from a different brand it is amazing all the cool features and convenience it provides for me on the daily. One of the features I have found that has significantly improved my work life is Google AI; I use it to communicate with people in different languages which makes my sales job 10 times easier! and adding reminders to my calendar without having to pick up my phone helps me never lose my rhythm, plus every day I use it, It learns more about my daily life, making it easier each time, i love it!
And not only at work but also when I go out, whether with friends or alone, my flip phone makes it easier to take selfies with the flip stand plus there's a cool feature called "photo assist" that's always available for me to remove any unwanted objects that could ruin my perfect photo; its the best! These are only a few features ive learned to use and everytime I use my phone i find new ones! Its definitely a device i will be using for years to come. It's a relief to see actual improvements everytime an updates comes available. I'm super excited to see what other features Samsung will be brining with the latest updates.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Poor camera
on August 9, 2025
Posted by: Oxxii5
[This review was collected as part of a promotion.] The Flip 6 is a great phone,"BUT",camera is crappie for the price of this phone it should have a top level camera,photos come out fuzzy, too dark,unless used on a casual sunny day,so when your caperturing a pic looks very becoming, "until you actually see the after photo, pictures come out looking as though they was taking with a Polaroid from the late 70'si want to upgrade to the 7 but everything I've so far about the z flip7 nothing about the camera or improvements,.would live too hear about the camera more,otherwise a person better off buying a cheap prepaid phone ,that can give you a better photo quality that you can actually view..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great overall 1st time android user
on August 9, 2025
Posted by: Sunshine91950
[This review was collected as part of a promotion.] Bit hesitant at first to switch from IOS to android but when I tried the Samsung Galaxy fold, was very impressed about the phone and with the Galaxy AI features that stands out the most. Just like having a reliable buddy with you anytime you needed.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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