Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
5
My favorite companion
on July 19, 2025
Posted by: Aish143
[This review was collected as part of a promotion.] I absolutely adore this phone. I use it for everything! Work, personal use, gaming - it can do it all. Plus, it's the perfect size for my smaller hands. I get so many compliments on how cute it is. This phone has been so much fun to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone
on July 20, 2025
Posted by: Bobsolidperfect
[This review was collected as part of a promotion.] When foldable phones were first introduced, I thought there was no way I would want a phone that folds. Just didn't make sense to me. Fast forward as a Samsung consumer, I was offered a great deal to trade-in my S23 Ultra for a 30 day trial on a Flip 6. I was intrigued by the reviews so I thought I would give it a shot. That was a great decision as I love this phone. The fact it folds makes it so easy to carry. Once opened, the fold is not even noticeable. I find i rarely open it and use the cover screen mostly since I have added the apps I use mostly to it. The screen shows no sign of wear and the phone in general is built solid and rugged. I haven't even mentioned the features, this phone offers the latest Samsung has to offer. I have even started utilizing Galaxy AI and enjoying everything it has to offer. All together, I was unsure if I would like a foldable phone, but now I am sure that i won't go back to one that doesn't fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on July 20, 2025
Posted by: Sweets50
[This review was collected as part of a promotion.] The new flip 6 Z had great features. The sound on the phone is remarkable. Zero backround noise when using the speaker as well as when using the Bluetooth app. I love the feel of the phone and I'm learning new thing's about the phone almost on a daily basis. Like the built-in chat genie/ galaxyAI, auto correct and suggestive sentence function too.
Value
4
Response from Samsung USBy R&R Team, July 21, 2025
Thanks for reaching out to share your feedback on the Galaxy Z Flip6! We love to see that you find the sound quality remarkable, with zero background noise whether using the speaker or Bluetooth. We also appreciate your comments about the phone's feel and how you're discovering new features daily, such as the built-in Chat and Galaxy AI, autocorrect, and the suggestive sentence feature. Your insights are invaluable, and we look forward to hearing more about your experiences in the future! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The phone had a good main camera.
on July 21, 2025
Posted by: Carpenter
[This review was collected as part of a promotion.] The AI is good and the way the phone works and feels is amazing, also I rarely experience any bugs or glitches.
Value
5
Response from Samsung USBy R&R Team, July 22, 2025
Thank you so much for your feedback on the Galaxy Z Flip6! We’re elated to see you’re enjoying the innovative Galaxy AI capabilities and exceptional performance of your device. It’s great to know you rarely experience any bugs or glitches, as we strive to deliver a seamless experience for our users. If you’re curious to explore more about the impressive AI features available on your phone, we highly encourage you to check out the link attached. There’s so much more to discover! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10000753/ (AI features)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10000753/ (AI features)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing and I love the flip
on July 22, 2025
Posted by: kaibri
[This review was collected as part of a promotion.] I love this phone even though I had to replace it within the year I got it. The downside of this phone is that where it flips on the screen it tends to crease or if you drop it you could have a black line go through it which has happened to me and led to the bottom screen becoming flashy and glitchy.
This phone besides that downside has been the best phone I can ask for. I can use the front screen when flipped down as the phone itself and the customizations are unimaginable. You can do basically anything I call it my little PC. I also love the camcorder kind of style when help flipped and when I want to scroll I can fold it half way and a little screen will come up and I can use it as a mouse and have a mini computer in my hand. You can have multiple apps or pages open at one time and use both aswell. You can split the screen and I can watch mg BF stream on top and have what I am doing on the bottom and you can customize the sizes aswell. Almost like your on two phones. My keyboard and whole phone style is customized down to details like the volume button bar. I have different sounds for everyone I text so I know who is texting by the sound. What is also nice is the toolbar on the side at all times where I can scroll to the side and have fast easy access to whatever I want to open next.
This phone has been my overall game changer and I wouldn't change it for the world despite the complications I continue to have. The works of the phone is outstanding totally recommend.
This phone besides that downside has been the best phone I can ask for. I can use the front screen when flipped down as the phone itself and the customizations are unimaginable. You can do basically anything I call it my little PC. I also love the camcorder kind of style when help flipped and when I want to scroll I can fold it half way and a little screen will come up and I can use it as a mouse and have a mini computer in my hand. You can have multiple apps or pages open at one time and use both aswell. You can split the screen and I can watch mg BF stream on top and have what I am doing on the bottom and you can customize the sizes aswell. Almost like your on two phones. My keyboard and whole phone style is customized down to details like the volume button bar. I have different sounds for everyone I text so I know who is texting by the sound. What is also nice is the toolbar on the side at all times where I can scroll to the side and have fast easy access to whatever I want to open next.
This phone has been my overall game changer and I wouldn't change it for the world despite the complications I continue to have. The works of the phone is outstanding totally recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not as user friendly as the Flip 4
on July 24, 2025
Posted by: Butterflygirl
[This review was collected as part of a promotion.] I love the overall aesthetic of this new phone. The window being larger to be able to read messages and talk and take pictures is excellent. But this phone doesn't seem to be as user friendly as the flip four in my opinion. I've had this phone now for about 2 to 3 months and none of the features that I seem to have been used to with the flip 4 are easily found with the flip 6. The Gemini assistance can be intimidating because it doesn't really explain all that it does. And I don't want any information to get shared some most of the time I do not use it I'll still go the old-fashioned way and Google search. I'm still learning the camera as well but the pictures are excellent. I use Google message as my text message default and it definitely is different from the features that were on the flip 4. I prefer some of the old features such as being able to add bitmoji directly from stickers and not having to use it as an additional file option on the 6s I am currently having to do. I also do not like the record button that is on the call screen I've hit it several times doing calls by mistake and people are like why you recording a call and I have to let them know that I did not intend to. The feature for video call however is missing from the call page and I used to love to be able to switch from a voice call to a video call while I was on the phone. I am hoping that I can find a way to resolve these minor issues and I will be happy once again.
Value
3
Response from Samsung USBy R&R, July 24, 2025
Hi there Butterflygirl,
We’re thrilled to hear you're enjoying your Galaxy Z Flip6! From its stylish design to its impressive performance, this device is here to brighten your everyday moments. You mentioned how things are going with Gemini, and you might find it helpful to check out the online article, “Use Gemini or Google Assistant on your Galaxy phone,” to discover more about its features and how smoothly it works with your phone. Thank you for being a wonderful part of the Samsung family!
– Shine bright with Galaxy.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thrilled to hear you're enjoying your Galaxy Z Flip6! From its stylish design to its impressive performance, this device is here to brighten your everyday moments. You mentioned how things are going with Gemini, and you might find it helpful to check out the online article, “Use Gemini or Google Assistant on your Galaxy phone,” to discover more about its features and how smoothly it works with your phone. Thank you for being a wonderful part of the Samsung family!
– Shine bright with Galaxy.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Really more like 3.5 stars (concept > execution)
on July 24, 2025
Posted by: Samsyn
[This review was collected as part of a promotion.] This is the second flip I've had (2 folds before this) and I use it everyday as my main device. It has not held up well. I always get very drawn in by the ads, but unfortunately it frequently feels like a novelty item. The screen protector creased after a few months and I no longer close the phone in order to stop it from getting worse. I do use it at the 90⁰ angle occasionally, especially when setting it down to take a group selfie. I will say I enjoy the attention it gets from curious strangers in those moments. Overall I'm unimpressed and decided to switch back to the fold. I truly could only recommend this if someone genuinely needed the extra pocket space it provides when closed, and didn't mind babying it a bit. Maybe once they're more durable down the line they could be great for kids/teens.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone out there
on July 24, 2025
Posted by: yyokage
[This review was collected as part of a promotion.] Best phone ever made. This feels like I'm in the future.
Value
5
Response from Samsung USBy R&R Team, July 24, 2025
Thank you for sharing your review, Yyokage! It's great to know you feel like you’re in the future with the Galaxy Z Flip6. The innovative design really sets it apart. With FlexMode, features like translations are even more powerful. You can have translations displayed on both the FlexWindow and the main screen, making conversations seamless whether you're at a trade show, meeting with clients, or working in your office. We hope you continue to enjoy all the possibilities with your Galaxy Z Flip6! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US