Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
4
why i love my flip 6
on July 8, 2025
Posted by: killerp0421
[This review was collected as part of a promotion.] So ive wanted a foldable since they first started making them and ive been loyal to samsung for yrs when i got the $ to buy the flip 6 outright i did and its in a beutiful blue my only complaint is ive had trouble with the factory screen protecter i use my flip mainly to play games and communicate with family and friends the phone never overheats and never is slow unless i forget to clean it overall i love my flip 6 and say keep up the good work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded expectations
on July 8, 2025
Posted by: Towelie
[This review was collected as part of a promotion.] I bought the Samsung z flip 6 for aesthetic purposes at first, but after having it for a few months now I would never go back to a different phone. Not only is it so cool in totality, but also the features that samsung phones have far exceeded my expectations. They are so unbelievably customizable and the Galaxy AI is such a cool feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful phone
on July 8, 2025
Posted by: Ihatethisphone
from Arkansas
Expertise:Expert
It's a horrible phone. Nothing works the first time. Everything requires double effort. The biometric login works about seventy percent of the time. Every time I try to open an app it drags the google page over. I hate this phone.
No, I would not recommend this to a friend.
Design
4
Response from Samsung USBy R&R, July 10, 2025
Greetings,
Thank you for sharing your experience with the Galaxy Z Flip6. It can be quite stressful when your device doesn’t respond as expected. Fortunately, as a Galaxy user, you have some fantastic resources at your fingertips. Did you know that the Samsung Members app allows you to perform diagnostics on your device? This feature offers valuable insights into how your phone is functioning.
The Samsung Members app is not only your access point to exclusive knowledge, deals, and the vibrant Samsung community, but it also includes built-in diagnostic tools designed to assist you. If you haven’t already downloaded the app, it’s worth it for its wealth of information and special promotions.
Once you have the app installed, open it and navigate to the Discover tab, where you’ll find the Diagnostics option. Tap on that, and you can choose to run individual tests or select “Test all” at the bottom to conduct a comprehensive assessment. Many of these tests will require your interaction, so be sure to follow the on-screen prompts to complete each one.
If any test doesn’t pass, the app will likely provide some helpful recommendations. Additionally, you can click on “View related FAQ” for further assistance or refer to our detailed guide. The tests available may vary based on your device model. Still, once you’ve finished, you’ll have a clearer understanding of the following steps to take. You can submit an error report, and the Support Tab will provide you with feedback. Plus, our Samsung Support Team is always available to offer further guidance. Thank you for choosing Samsung and embracing innovation with us!
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip6. It can be quite stressful when your device doesn’t respond as expected. Fortunately, as a Galaxy user, you have some fantastic resources at your fingertips. Did you know that the Samsung Members app allows you to perform diagnostics on your device? This feature offers valuable insights into how your phone is functioning.
The Samsung Members app is not only your access point to exclusive knowledge, deals, and the vibrant Samsung community, but it also includes built-in diagnostic tools designed to assist you. If you haven’t already downloaded the app, it’s worth it for its wealth of information and special promotions.
Once you have the app installed, open it and navigate to the Discover tab, where you’ll find the Diagnostics option. Tap on that, and you can choose to run individual tests or select “Test all” at the bottom to conduct a comprehensive assessment. Many of these tests will require your interaction, so be sure to follow the on-screen prompts to complete each one.
If any test doesn’t pass, the app will likely provide some helpful recommendations. Additionally, you can click on “View related FAQ” for further assistance or refer to our detailed guide. The tests available may vary based on your device model. Still, once you’ve finished, you’ll have a clearer understanding of the following steps to take. You can submit an error report, and the Support Tab will provide you with feedback. Plus, our Samsung Support Team is always available to offer further guidance. Thank you for choosing Samsung and embracing innovation with us!
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Z Flip 6
on July 8, 2025
Posted by: BarbsPhoneZ6
[This review was collected as part of a promotion.] I love my little phone. I actually have 2 Galaxy phone, but this is the one I always carry and use. I wish I'd never bought the S25+ or is it S24+? I don't know because it's still in the box. I don't think I use Galaxy AI much, unless I'm trying to educate myself about something, and the basic answer is not thorough enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a nice phone but it still has problems
on July 8, 2025
Posted by: Frankwest
[This review was collected as part of a promotion.] I like it for YouTube
I like it for movies. I like it for music. I like it for the ai. I like it for my daily commute. The problem is that it breaks to easy. And I had to replace it twice.
I like it for movies. I like it for music. I like it for the ai. I like it for my daily commute. The problem is that it breaks to easy. And I had to replace it twice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on July 8, 2025
Posted by: Pillow215
[This review was collected as part of a promotion.] This phone is great! Everyone who sees my phone loves it and what's to know more about it. The compact design is perfect and nostalgic. I have had no issues with this phone. I am a very clumsy phone user with a basic case and this phone has proved to be surprisingly sturdy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like it, does a lot well.
on July 8, 2025
Posted by: Bringbacksamsungnote
[This review was collected as part of a promotion.] I like the galaxy Ai, super helpful. I use it too clean up my notes, summarize text , analyze stocks. I miss the Samsung note. Had a pen, right size and weight. Really loved that phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The battery life on this phone is truly unbeatable
on July 9, 2025
Posted by: Love2playguitar
[This review was collected as part of a promotion.] I initially bought this phone for how cool the concept of it flipping. After owning the phone for a while I began to really appreciate many features but, the battery life really I mean really is its best feature. I use this phone almost all day and it rarely actually dies on me, and when it does the die the charging is incredibly fast. You would think because it charges fast it wouldn't last long but you couldn't be further from the truth. It also tells you how long it fully charges which I find to be very useful. The camera is great, the phone has great graphics for playing games , the speakers are loud and sound great, and I truly like how its designed. Galaxy AI is a life saver specially its translating functions. I took a trip to south America and I used it to make a reservation at a hotel, the guy on the phone understood exactly what I was saying eventhough I said in english all thanks to the AI. Truly greatful for that feature.One more thing that I find to be great about the flip 6 is , even after owning it for almost a year I truly see no difference in the any aspect of the phone everything still works like the first time I bought it even the battery .
Value
4
Written by a customer while visiting Samsung US