Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
4
Love Samsung
on June 29, 2025
Posted by: Yonkewi
[This review was collected as part of a promotion.] I get a lot of compliments on this phone, I love it and all of the features. However, I think a small issue was overlooked when it was designed, since it folds/flip in the middle, the screen may stop working when the middle crease wears from all the folding and flipping. Once that happens, you can only use the few features on the front screen so, im on my 2nd flip 6 because of that. But, other than that, I love the phone! And, the Galaxy AI feature is wonderful!!
Value
4
Written by a customer while visiting Samsung US
Posted by: Claudia
from Queens, NY
Expertise:Expert
Verified Purchase:Yes
I'm very happy with my phone and the Samsung service
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone rocks my face !
on June 29, 2025
Posted by: ZeRoTh13teen
[This review was collected as part of a promotion.] This flip phone is beyond space age UFO 🛸 tech! I can't believe how advanced the Galaxy AI is, and yet, it's easy to use. It is even simple to integrate seamlessly into daily routines in both work and personal interests. The screen picture is unmatched as it bends, and remains clear and crisp. As well, the design itself doesn't distract me when im using the phone and needing to stay focus on my screen. The flip's aura level is blinding, with the aesthetic of a state of the art nostalgic dream of technology future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone with potential
on June 29, 2025
Posted by: Apple365
[This review was collected as part of a promotion.] Galaxy AI was a pleasant experience. Mainly used this phone as a backup phone or when I needed a smaller phone. Like it's small compact size.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung, the only clear leader!
on June 29, 2025
Posted by: Nova62
[This review was collected as part of a promotion.] Previous to my current flip 6 I was a complete fold person. With the last upgrade I decided to try the flip and this phone has been a pleasure. Simply amazing flips into a smal package that easily fits in a pocket, super lightweight and the Galazy AI has helped me in so many ways. I am solidly trying to maintain this phone until the tri-fold comes out but the temptation of the new 7 series just might win. But this little phone has just been amazing!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
4th ZFlip phone and still in love
on June 29, 2025
Posted by: Mssurfbaby
[This review was collected as part of a promotion.] I'm on my 4th Samsung ZFlip and I still find them to be the most innovative, convenient, and fun phone on the market! I started with the Flip 2 and I'm now using a yellow flip 5. People are amazed when they realize my phone is a flip phone. "You can't even see a crease in the screen" is a common statement folks make. When the screen is in use, it is truly a fact. I love the way it folds shut and fits perfectly in my back pocket. Performance-wise, the Zflip is pretty robust. It uses the newest AI apps with no issues or slow down, whether it be the integrated Gemini or Chat GPT and Pilot. The performance is fast, and the battery is substantial. Size-wise, It's not bulky at all and fits in my smallest bags. I love the fun colors. I've had pink, purple, blue, and now yellow. The yellow is my favorite so far, though i know you can actually customize different color combos. I'm holding my breath to see what new awesome innovations will emerge from the next iteration of the ZFlip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z Flip 6: AI Genius, Fragile Beauty
on June 29, 2025
Posted by: Drewtheshortstraw
[This review was collected as part of a promotion.] As a Z Flip 6 owner, the AI features are definitely the standout! "Circle to Search" is surprisingly handy, and "Live Translate" has already saved me a couple of times. I love seeing AI woven into core functions like that. However, I'm really hoping for more AI integration directly within my other apps, beyond just Samsung's own.
The phone itself is super snappy, no complaints there. But let's be real, this foldable form factor, while cool, makes it feel a bit fragile. I'm constantly worried about drops or even just dust getting into the hinge. And the camera... it's just okay. For the price, I expected more. It's not terrible for casual shots, but it definitely lags behind other flagships, especially with zoom and low light. Hopefully, future software updates, maybe even AI-powered ones, can boost its performance.
My biggest concern, though? Four months in, my screen went static out of nowhere – no drops, always in a case. Turns out, there was a defect in the display cable running through the hinge, and I needed a full screen replacement under warranty. Definitely makes me question the long-term durability.
The phone itself is super snappy, no complaints there. But let's be real, this foldable form factor, while cool, makes it feel a bit fragile. I'm constantly worried about drops or even just dust getting into the hinge. And the camera... it's just okay. For the price, I expected more. It's not terrible for casual shots, but it definitely lags behind other flagships, especially with zoom and low light. Hopefully, future software updates, maybe even AI-powered ones, can boost its performance.
My biggest concern, though? Four months in, my screen went static out of nowhere – no drops, always in a case. Turns out, there was a defect in the display cable running through the hinge, and I needed a full screen replacement under warranty. Definitely makes me question the long-term durability.
Value
3
Response from Samsung USBy R&R, June 30, 2025
Thank you for taking the time to share your detailed experience, Drewthehoststraw. It’s wonderful to see how Galaxy AI features like Circle to Search and Live Translate are making a meaningful impact on your day-to-day tasks, blending seamlessly into the Galaxy ecosystem. The Galaxy Z Flip6 was designed with tech enthusiasts in mind, bringing flagship-level intelligence and a compact, foldable design to support both creativity and productivity. We understand how essential peace of mind is when it comes to foldable technology, and it’s great to hear the Samsung warranty helped provide a swift resolution. For added reassurance, Samsung Care+ is available for those looking for extended support and accidental damage coverage in the future. Many find that, combined with protective cases and mindful use, the Galaxy Z Flip6 remains a powerful and innovative tool built to keep up with an active lifestyle. Thanks for being part of the Samsung family.
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 29, 2025
Posted by: Josie7
[This review was collected as part of a promotion.] I love how compact the Galaxy Z flip 6 is when folded; small enough to fit in a small purse and pants pockets. Having AI integrated on the phone has been a helpful tool. It has helped me create professional texts for work. It is also very useful to remove unwanted things on pictures. The open screen view is great for doing multiple things at once. And being able to take pictures without having to touch the phone and without the use of a stand is great!! The only downside is the quality of the face facing camera, but being able to use the small screen on the back of the phone to take selfies doesn't require me to use the face facing camera much, except when making video calls, so I do help that they can work on increasing the quality. Overall it's a great phone with minor improvements for Samsung to work on!
Value
4
Written by a customer while visiting Samsung US