Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
3
Shouldn't have been released
on June 10, 2025
Posted by: Rylee233
[This review was collected as part of a promotion.] Being a 90s kid, the modern flip phone appealed to me, greatly. I should have done my research ahead of time- had i done so, I wouldn't have purchased. Everything seemed great to start, but by the end of the first month after purchase, the factory installed even protector began lifting along the fold crease. Mind you, I took great care of this device- it went from box to case. Just alone, the lack of options (0, to be exact) of additional protection of the delicate inner screen blows my mind. Furthermore, there is ZERO coverage of the inner screen Samsung Care or I
device coverage through carrier insurance, in the event it's damaged. I learned this the hard way. Not even two weeks after the inner fold crease began lifting, it progressively became bc worse until the top half of the screen went black and the blackness slowly crept down the device and became worse with every fold. Within 2 day, the screen had completely ceased to function. Upon doing more research, I found that this is so common in these flip phones- then screens are still in Beta testing!
SAMSUNG OFFERED NOTHING to repair the phone or replace it. So now im stuck with it.
device coverage through carrier insurance, in the event it's damaged. I learned this the hard way. Not even two weeks after the inner fold crease began lifting, it progressively became bc worse until the top half of the screen went black and the blackness slowly crept down the device and became worse with every fold. Within 2 day, the screen had completely ceased to function. Upon doing more research, I found that this is so common in these flip phones- then screens are still in Beta testing!
SAMSUNG OFFERED NOTHING to repair the phone or replace it. So now im stuck with it.
Value
3
Response from Samsung USBy R&R, June 11, 2025
Thank you, Rylee233, for sharing your experience with our Galaxy Z Flip6. We’re thrilled that you chose our device. The design of the Z series has been meticulously engineered for durability, intended to last approximately 10 years. Additionally, we’ve put safeguards in place to enhance your ownership experience. The Galaxy Z Assurance program provides additional protection specifically for your device’s screen, and enrollment is not required—it was automatically implemented with your purchase of the Galaxy Z Flip6. You can find more details about our complimentary services and discounts below. Furthermore, we have partnered with uBreakiFix as an authorized repair provider for Samsung, with over 600 locations across the United States, making it convenient for you to find assistance nearby. Please contact your Samsung Support Team for more information about Galaxy Z Assurance. We’re here to support you. Thank you for choosing Samsung!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
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https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is convenient to carry.
on June 11, 2025
Posted by: GoldenGem
[This review was collected as part of a promotion.] Perfect for women and men. It is convenient to carry around. It let's you express yourself with all the personalized features. It is also great for taking pictures and you can even use the AI editing features to make sure your photos look the way you want them to look. This phone opens up your ability to create new projects and express your ideas in everything that you do in your every day life.
Value
5
Response from Samsung USBy R&R, June 14, 2025
Namaste GoldenGem,
Thank you so much for your thoughtful review! We’re thrilled to hear you’re enjoying the convenience, creativity, and customization the Galaxy Z Flip6 brings to your day-to-day life. Its sleek design and smart features are crafted to elevate how you express yourself, from personalized touches to stunning photos enhanced with intuitive tools that help your images shine. With the Galaxy AI, it offers a range of intelligent features designed to help you get things done effortlessly and stay connected in style. It’s the kind of innovation that makes it easy to see why the Galaxy Z Flip6 continues to stand out. Thanks again for sharing your experience, we’re so glad the Z Flip6 is bringing joy and creativity into your hands.
Samsung. Designed for life.
-Ty
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Thank you so much for your thoughtful review! We’re thrilled to hear you’re enjoying the convenience, creativity, and customization the Galaxy Z Flip6 brings to your day-to-day life. Its sleek design and smart features are crafted to elevate how you express yourself, from personalized touches to stunning photos enhanced with intuitive tools that help your images shine. With the Galaxy AI, it offers a range of intelligent features designed to help you get things done effortlessly and stay connected in style. It’s the kind of innovation that makes it easy to see why the Galaxy Z Flip6 continues to stand out. Thanks again for sharing your experience, we’re so glad the Z Flip6 is bringing joy and creativity into your hands.
Samsung. Designed for life.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome everything is perfect
on June 11, 2025
Posted by: FLIPUOFF123
[This review was collected as part of a promotion.] Way ahead of its time it's a true smart phone. It's got great sound super fast☆☆☆☆☆
Value
5
Response from Samsung USBy R&R, June 11, 2025
Hey there,
We are proud to introduce innovations like the Galaxy Z Flip6. Your experience is invaluable in guiding others, especially those seeking a reliable, foldable device. With the addition of Galaxy AI, this phone signifies a major advancement in technology. It’s compact, convenient, and perfect for your lifestyle. Thank you for sharing your love for the Galaxy Z Flip6 and your review. We appreciate your choice of innovation with Samsung!
-Ty
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We are proud to introduce innovations like the Galaxy Z Flip6. Your experience is invaluable in guiding others, especially those seeking a reliable, foldable device. With the addition of Galaxy AI, this phone signifies a major advancement in technology. It’s compact, convenient, and perfect for your lifestyle. Thank you for sharing your love for the Galaxy Z Flip6 and your review. We appreciate your choice of innovation with Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great work phone!
on June 11, 2025
Posted by: WorkingDude
[This review was collected as part of a promotion.] Very compact folding phone with all the features of my S24 Ultra. The only thing I'm giving up is the 200MP Camera, but come on! I'm using this for work not social media or amateur photography!
The front screen is great! You can do many things without even opening it. Respond to texts, snap photos, check the calendar, etc.
Get a nice case and belt holster combo and boom! You got the pager of the 21st Century with ALOT more horsepower!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact and accessible!
on June 12, 2025
Posted by: PandaHearts94
[This review was collected as part of a promotion.] Watching shows and videos is awesome on the Flip6. The screen is bright and colorful, and the sound is loud and clear. You can even fold the phone halfway and set it down like a mini laptop to watch without holding it.
The best part? It folds! That makes it super easy to carry in your pocket or bag. The small front screen lets you check messages, change songs, or look at notifications without opening the phone.
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Flip6! We’re happy to know that you’re enjoying the vibrant display and rich sound for your shows and videos. The ability to fold the phone halfway as a mini laptop is definitely a game changer for hands-free viewing. It’s wonderful to know that the compact design makes it easy for you to carry it around. We’re glad you find the small front screen convenient for checking messages and notifications on the go. If you have any further questions or if there's anything we can assist you with, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Love the flip but...
on June 12, 2025
Posted by: Beachbabe14
[This review was collected as part of a promotion.] Love the Samsung flip, reminds me of my first phone, I use for eveyrthing but I love how easy it is to take group photos. Only problem I do not like is the crease in the middle after sometime it starts getting bad and will totally make your phone be not usable. I've had to replace my phone at least 4 times already. But I still continue to upgrade to the newer models, that's how much I like the flip.
Value
4
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Flip6! We're happy to see that you love it and that it reminds you of your first phone! The FlexCam feature truly enhances the group photo experience, allowing you to capture memories with ease right from the Cover screen. Don’t forget, you can customize your photos using the Camera app’s settings and explore Galaxy's AI-powered editing tools, like Generative Edit and Edit Suggestions, to make your images even more special. We appreciate your feedback about the crease. Your feedback is important, and we’re glad to see you’re still excited about upgrading to newer models. Thank you for your continued support! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Flip 6: Bendy Phone, Genius AI!!
on June 12, 2025
Posted by: GLXY4LYFE253
[This review was collected as part of a promotion.] **My Galaxy Z Flip 6: It Folds, It Flips, It *Galaxy AI*s My Life!**
This little clamshell isn’t just a phone; it’s my pocket-sized superhero. Here’s how I use it (and how **Galaxy AI** saves me from myself daily):)
1. Streaming & Movies:
Propped up in **Flex Mode**, it’s my personal drive-in theater. **Galaxy AI** makes my cat videos look like Oscar winners. Cover screen = snack breaks without pausing.
2. Gaming: Folded halfway? Instant controller stand. My thumbs *still* cover half the screen, but **Galaxy AI** hasn’t judged me… yet. High score still counts!
3. Sports & News: Unfold for big plays, fold for quick scores on the cover screen. **Galaxy AI** translates my yelling at the ref into polite, disappointed emojis.
4. Work & School: Galaxy AI’s Note Assist** turns my meeting rambles into “key takeaways.” **Live Translate** makes my group project chat sound like I *meant* to say “synergy.” Magic.
5. Camera & Flex Mode: Selfies? Flip it, set it down, pose like nobody’s watching (they aren’t, the phone’s doing the work). **Galaxy AI** fixes my “bad lighting” and “no talent.” Hero.
Why it Rules My Routine?
Folding it shuts off my "scroll TikTok forever" mode. **Galaxy AI** does the thinking I avoid (notes, translations, making me look competent). It’s a phone *and* a productivity guilt-trip. 10/10, would flip again.
1. Streaming & Movies:
Propped up in **Flex Mode**, it’s my personal drive-in theater. **Galaxy AI** makes my cat videos look like Oscar winners. Cover screen = snack breaks without pausing.
2. Gaming: Folded halfway? Instant controller stand. My thumbs *still* cover half the screen, but **Galaxy AI** hasn’t judged me… yet. High score still counts!
3. Sports & News: Unfold for big plays, fold for quick scores on the cover screen. **Galaxy AI** translates my yelling at the ref into polite, disappointed emojis.
4. Work & School: Galaxy AI’s Note Assist** turns my meeting rambles into “key takeaways.” **Live Translate** makes my group project chat sound like I *meant* to say “synergy.” Magic.
5. Camera & Flex Mode: Selfies? Flip it, set it down, pose like nobody’s watching (they aren’t, the phone’s doing the work). **Galaxy AI** fixes my “bad lighting” and “no talent.” Hero.
Why it Rules My Routine?
Folding it shuts off my "scroll TikTok forever" mode. **Galaxy AI** does the thinking I avoid (notes, translations, making me look competent). It’s a phone *and* a productivity guilt-trip. 10/10, would flip again.
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your review, GLXY4LYFE253! We’re exhilarated to see how the Galaxy Z Flip 6 has become your pocket-sized superhero. Your experiences with Flex Mode for streaming and gaming truly highlight its versatility. We love that Galaxy AI is enhancing your enjoyment and productivity, whether it’s translating your excitement during sports or turning your meeting notes into key takeaways. Your feedback reminds us why we design devices that fit seamlessly into your life, helping you be your best self. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Throwback with comfort ✨️
on June 12, 2025
Posted by: MagicShop7
[This review was collected as part of a promotion.] The device reminds me of the old flip phones that my dad used to have. I used to play with his phone all the time and this phone brought back a lot of memories. I really enjoy the phone and it's really fun hanging up the phone by closing it. I also have a lot of fun customizing it and all of the cases I've found so far are really cute. The battery it's the greatest, but it's something that's expected since its a flip phone. Overall the phone is great. I also enjoy the camera quality.
Value
5
Written by a customer while visiting Samsung US