Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
3
Can't complain about samsung
on August 31, 2024
Posted by: Larei2024
[This review was collected as part of a promotion.] I love everything about, I can't list much because I'm still learning what it can do. 1st I wish it was a fold 6, I had the fold 4 but issue with the bridge. I really don't like the text message app and the price
Value
3
Response from Samsung USBy Social Commerce, September 3, 2024
Good day Larei2024,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Posted by: Karmasamsara
from Richmond va
Expertise:Expert
Verified Purchase:Yes
You did what you can't do: Exellence, change, integrity, co-prosperity. With a tiny flaw on front screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip6! It's wonderful to know that you've had a great experience with your phone so far. The Galaxy Z Flip6 is designed with a durable Corning Gorilla Glass Victus® 2 exterior and an Enhanced Armor Aluminum frame, ensuring both style and resilience. It also features a FlexWindow, which enhances usability and provides a seamless experience on the outer part of your phone. Thank you for your feedback, and we hope you continue to enjoy your experience with the Galaxy Z Flip6. For any questions or concerns, reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Great phone if the OS hadn't been a failure.
on June 7, 2025
Posted by: Sara
from Minneapolis, Minnesota
Expertise:Expert
Bad Operating System. Screen went dark before a year had passed. Samsung didn't honor the warranty due to cosmetic damage. Might be my last Samsung phone; which is a pity because I've been loyal since Day 1.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, June 9, 2025
Hi there Sara,
Thank you for sharing your experience with your Galaxy Z Flip6. We would love to learn more about it. Please reach out to our Samsung Support Team so we can assist you better. Features like Galaxy Z Assurance, which helps protect your phone screen, may provide options that suit your needs. We appreciate your review and look forward to working with you to find a solution. Thank you for being part of the Samsung community.
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Flip6. We would love to learn more about it. Please reach out to our Samsung Support Team so we can assist you better. Features like Galaxy Z Assurance, which helps protect your phone screen, may provide options that suit your needs. We appreciate your review and look forward to working with you to find a solution. Thank you for being part of the Samsung community.
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Viveelan
from Utica, NY
Expertise:Intermediate
Verified Purchase:Yes
Every time i take my phone out of my pocket everyone oohs & ahhs and wants to see it. This is my second Galaxy Z Flip and i just LOVE it. Im still learning about all the things that it can do, like take selfies from the front screen without pushing a button! I've not had any trouble with the screen. My only complaint- the new one didn't come in purple!! My beautiful mint green will have to do!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z Fold 6 loving it
on July 30, 2024
Posted by: Tasha2024
[This review was collected as part of a promotion.] So far I'm loving my fold 6, coming from fold 4! Loving the new features like AI and Google messenger, never thought I say that but the features are pretty awesome (just need to figure out how to personalize my keyboard as with the Samsung messaging app. The apps run smoothly however the battery should have been better! Still getting to know my fold but loving what I've experienced so far!
AI is also i cool feature i thought I'd never uses but the photography AI is pretty cool 😎
AI is also i cool feature i thought I'd never uses but the photography AI is pretty cool 😎
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Lacking precision
on April 6, 2025
Posted by: Guntar
[This review was collected as part of a promotion.] The screen isn't 100% accurate. I continuously misspell words and exit out out the keyboard or message app. Screen broke internally from a basic drop with a hard case and middle protection. Now the phone is like a blinding strobe light half the time wen I open it.
Value
3
Response from Samsung USBy R&R, April 7, 2025
Hey Guntar,
Thank you for sharing your experience with the Galaxy Z Flip6. If you find the screen sensitivity challenging, consider adjusting your keyboard settings. For Samsung Messages, you can access the customization options by going to Settings > General management > Keyboard list and default > Default keyboard. Keep in mind that Samsung Messages isn't pre-installed on the Z Flip6 but can be downloaded from the Galaxy Store if needed. If you're using Google Messages or another messaging app, check its specific settings for options that may enhance your typing experience. The Galaxy Z Assurance program also provides peace of mind by offering a one-time discounted screen replacement for damages or defects. This service is a helpful way to address any performance issues with your device's screen. Samsung products are also covered against manufacturing defects in material and workmanship for a limited 12-month warranty period, as specified for each product. We offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and support. We're here to help you make the most of your Galaxy Z Flip6! Please contact our Samsung Support Team for additional assistance. Thank you for your review and for being part of the Samsung community!
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip6. If you find the screen sensitivity challenging, consider adjusting your keyboard settings. For Samsung Messages, you can access the customization options by going to Settings > General management > Keyboard list and default > Default keyboard. Keep in mind that Samsung Messages isn't pre-installed on the Z Flip6 but can be downloaded from the Galaxy Store if needed. If you're using Google Messages or another messaging app, check its specific settings for options that may enhance your typing experience. The Galaxy Z Assurance program also provides peace of mind by offering a one-time discounted screen replacement for damages or defects. This service is a helpful way to address any performance issues with your device's screen. Samsung products are also covered against manufacturing defects in material and workmanship for a limited 12-month warranty period, as specified for each product. We offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and support. We're here to help you make the most of your Galaxy Z Flip6! Please contact our Samsung Support Team for additional assistance. Thank you for your review and for being part of the Samsung community!
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Cons and Pro about fold 6
on July 30, 2024
Posted by: Jasssn23
[This review was collected as part of a promotion.] The phone experience was good, but the battery, I would have liked it to have more mAh capacity, the definition is good, it would be very premium if it included the pen integrated into the phone, the cameras are good, the front camera are fine but no enough
I like the taskbar a really good feature.
I like the taskbar a really good feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable Yet!
on July 23, 2024
Posted by: GalaxyZFold6Lover
[This review was collected as part of a promotion.] I absolutely love my new Fold6! With the new Galaxy AI features that it possesses, I feel like I can take on the world!
Value
5
Written by a customer while visiting Samsung US