Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
1
eughh
on April 7, 2025
Posted by: Emmie023
from Lockport NY
Expertise:Intermediate
I bought this back in September and I'm November It fell outa my pocket with the case on and It broke the screen where it bends and the Entire bottom screen bugs out and completely flashes white and it does the OVER and OVER now I need the screen replaced even though there's no cracks
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, April 8, 2025
Hello Emmie023,
Thank you for reaching out and sharing your experience with your Galaxy Z Flip6. We understand how frustrating it can be when your device isn’t functioning as expected. Samsung Repair Services can assist you in scheduling either a walk-in or mail-in repair to address your cracked screen using genuine Samsung parts. Our Samsung Authorized Service Centers are nearby options that provide fast, high-quality repairs you can trust. To learn more about the cost of repairs, please visit our website. If you have a Samsung Premium Care service contract, it covers accidental damage, including cracked screens, for a low deductible, extending your protection beyond the standard warranty period, whether you need a repair or a replacement. Terms and conditions apply, and you can learn more at Samsung Premium Care. Additionally, the Galaxy Z Assurance promotion offers a one-time discounted screen replacement for the foldable screen, a benefit of your device purchase. To make the process even more convenient, we have partnered with uBreakiFix, an authorized Samsung service provider, to offer in-home phone repairs, including cracked screens so that you can stay comfortable at home. Please get in touch with our Samsung Support Team to explore more options for your Galaxy Z Flip6 device. We’re here to help. Thank you for choosing Samsung!
Cracked or bleeding screen on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002488/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Z Flip6. We understand how frustrating it can be when your device isn’t functioning as expected. Samsung Repair Services can assist you in scheduling either a walk-in or mail-in repair to address your cracked screen using genuine Samsung parts. Our Samsung Authorized Service Centers are nearby options that provide fast, high-quality repairs you can trust. To learn more about the cost of repairs, please visit our website. If you have a Samsung Premium Care service contract, it covers accidental damage, including cracked screens, for a low deductible, extending your protection beyond the standard warranty period, whether you need a repair or a replacement. Terms and conditions apply, and you can learn more at Samsung Premium Care. Additionally, the Galaxy Z Assurance promotion offers a one-time discounted screen replacement for the foldable screen, a benefit of your device purchase. To make the process even more convenient, we have partnered with uBreakiFix, an authorized Samsung service provider, to offer in-home phone repairs, including cracked screens so that you can stay comfortable at home. Please get in touch with our Samsung Support Team to explore more options for your Galaxy Z Flip6 device. We’re here to help. Thank you for choosing Samsung!
Cracked or bleeding screen on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002488/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great multitasking device
on July 30, 2024
Posted by: Timmy222
[This review was collected as part of a promotion.] The fold 6 is amazing, when it comes to multitasking on Samsung Galaxy devices in general, Samsung smartphones are known for their powerful hardware and software optimization that usually allows for smooth multitasking capabilities. With features like split-screen multitasking, pop-up view, and a robust multitasking interface, Samsung Galaxy smartphones typically handle multitasking well.
However, I believe Samsung can do better by introducing the s pen to the fold series. Taking notes is difficult as I have to look for my s pen pro all the time.
Finally, I will say it's a great phone but it can be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Barely no crease
on July 31, 2024
Posted by: Imprezz
[This review was collected as part of a promotion.] I really love the new Samsung z flip 6. Less crease and higher ram and brightest is a plus for me. The price increase doesnt bother me since it has a slightly stroger screen and bigger camera module. I would of love to see it with titanium also. Maybe for the z filp 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lighter, thinner and faster
on August 1, 2024
Posted by: Jaxon9
[This review was collected as part of a promotion.] Z Fold 6 is much better iteration over for series. This one feels a lot closer to a non folding phone in hand in terms of size and weight.
Phone is super fast with Galaxy AI in place.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best lifestyle phone z flip
on August 26, 2024
Posted by: jusamsungKnight
[This review was collected as part of a promotion.] Galaxy AI is so cool. When messaging a friend, the AI writes text suggestions and emogis.
This is my fourth Flip phone. I have owned versions 2, 3, 4 and now 6. Awesome phone. I will never go back to a non folding phone. I love the compact size. the phone can fit in my pocket or my smallest night clutch. love that the fold is an instant tripod. Love streaming TV on the go anywhere my life takes me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is user friendly and easy to use
on July 25, 2024
Posted by: LovemyJESUS
[This review was collected as part of a promotion.] I use.
The Samsung for games movies.And to find things on the internet.
And to talk to people
The Samsung for games movies.And to find things on the internet.
And to talk to people
Value
4
Written by a customer while visiting Samsung US
Posted by: SusieQ
from Louisville, Kentucky
Expertise:Expert
Verified Purchase:Yes
It was so easy to sign up & then receive your phone. Just asking what you want. The phone is absolutely the best one yet! I loved this opportunity to purchase something that I couldn't normally afford and not be tied to a cell phone company. I've had 5 of the last 6 Flip phones & this one is the best yet with all the features you want! Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on July 30, 2024
Posted by: Zibi77
[This review was collected as part of a promotion.] Personal phone, work phone, pictures, internet
It is amazing phone!!
It is amazing phone!!
Value
5
Written by a customer while visiting Samsung US