Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
5
Better every year!
on July 30, 2024
Posted by: Solardude
[This review was collected as part of a promotion.] Galaxy AI is pretty cool, the pictures you can modify are crazy! Feels more refined over the fold five too. Software is improved, battery life is better and it's noticeably thinner. Being a little wider is appreciated.
Value
5
Written by a customer while visiting Samsung US
Posted by: Unsatisfied Customer
Expertise:Expert
Verified Purchase:Yes
Already have a weird light streak on the folding area within less than 2 weeks of owning it. It was a hassle to get answers on how to get it fixed without paying for repairs. Apparently, it falls under warranty but only because it's been 2 weeks. Also, camera sucks unless the pictures are at arm's length.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 6, 2024
Aloha,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen as we carry in the last bag of groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen as we carry in the last bag of groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the flip
on August 26, 2024
Posted by: Bonezz
[This review was collected as part of a promotion.] I really love the flip phone I have tried other ones and this one is the best. The fold is okay, it's just really heavy. So I decided to go back to the flip, and the 6 has a lot of different things. Things that are new. I'm hoping that when you fold it after a while. It gets dirt underneath there. I'm hoping that Samsung fix that because it seems like almost every year around the time it turns a year old. That's when it starts getting that in there, but other than that. I'm a flip girl.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible phone
on August 26, 2024
Posted by: Reba2518
[This review was collected as part of a promotion.] Unfortunately the phone broke within a month of purchasing it. Had to go back to old phone even though I'm still paying [an arm and a leg] for the new one.
Value
1
Response from Samsung USBy Social Commerce, August 29, 2024
Howdy Reba2518,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further. I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further. I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love
on July 30, 2024
Posted by: SamsungUserForLife
[This review was collected as part of a promotion.] I'm so in love! I traded in my Fold5 for this Fold6 1tb and it's incredible. So many people tried to say it's not enough of an upgrade but it IS. It's noticeable bigger, thinner, lighter, faster! Galaxy AI has become a staple in my daily life. From the fun of it, to the convenience of faster searching for ANYTHING. I have the world at my fingertips in a mini foldable tablet and Samsung stepped it up a notch with the Galaxy AI. I have the Ultra Watch and Earbuds 3 Pro, and getting the ring in the mail soon. This entire lineup is INCREDIBLE together. And don't get me started on matching everything in all white, so in love! The new Fold case is amazing and I'll never be able to use other phone holders the same again. Very comfortable on the hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 6 is Awesome
on July 30, 2024
Posted by: Balong77
[This review was collected as part of a promotion.] I Love the speed of the fold 6 and the Galaxy AI is definitely an additional added bonus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is wild!
on July 30, 2024
Posted by: Ultra2Fold
[This review was collected as part of a promotion.] From galaxy A.I., to a bigger screen to a foldable phone is wild. We live in a future with bendable devices at the access of our hands. This Z fold 6 can do it all. Better corners, responsive screen and great battery life! Went from a S23 ultra to this and I'm very happy with my choice! Can't wait until what Samsung will unveil next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on July 25, 2024
Posted by: ASS2Z1984
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 excels in its integration of AI, gaming, and streaming, delivering an exceptional user experience. Its advanced AI capabilities enhance performance by optimizing apps and managing resources efficiently, ensuring smooth multitasking and extended battery life. For gaming enthusiasts, the Fold 6 offers a large, immersive display with high refresh rates that support a fluid, responsive gaming experience. The device's robust processing power and graphics capabilities handle demanding games effortlessly. When it comes to streaming, the expansive screen provides a cinematic experience with vivid colors and sharp detail, making it ideal for binge-watching your favorite shows or movies. Overall, the Galaxy Z Fold 6 stands out with its cutting-edge technology and performance, setting a high bar for foldable smartphones in its class.
Value
5
Written by a customer while visiting Samsung US