Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
5
Great phone with great performance but delicate
on December 18, 2024
Posted by: Reviewer
Verified Purchase:Yes
Very interesting features and the fold hinge is quite good. Its very sensitive so need to maintain carefully.
Written by a customer while visiting Samsung US
Posted by: Bharath
from South Carolina
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy Z Flip 6 is a game-changer! Its sleek, foldable design is both futuristic and practical, fitting perfectly in my pocket without sacrificing screen size. The dynamic AMOLED display is stunning, delivering vibrant colors and sharp details. Performance is seamless with the latest chipset, and the improved hinge feels incredibly durable. The Flex Mode is a standout feature—perfect for hands-free selfies and video calls. Samsung has truly redefined innovation with this phone. If you’re looking for a unique and powerful device, the Z Flip 6 is worth every penny!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2025
Hello Bharath,
Thank you for your kind words! We’re thrilled to hear that you love the Galaxy Z Flip6. Your satisfaction is our top priority. Our goal was to combine a classic design with modern features, creating a compact phone that fits comfortably in your pocket while still providing the capabilities you expect from any smartphone. We are particularly excited about the display quality and the seamless transitions it offers. We strive to continue delivering innovative devices that you can be proud of, and we can’t wait for you to add future devices to your collection. Thank you for reaching out and for being a valued member of the Samsung community!
-Ty
Samsung Support
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Samsung Community
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Thank you for your kind words! We’re thrilled to hear that you love the Galaxy Z Flip6. Your satisfaction is our top priority. Our goal was to combine a classic design with modern features, creating a compact phone that fits comfortably in your pocket while still providing the capabilities you expect from any smartphone. We are particularly excited about the display quality and the seamless transitions it offers. We strive to continue delivering innovative devices that you can be proud of, and we can’t wait for you to add future devices to your collection. Thank you for reaching out and for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Good idea, lots of development needed still.
on December 18, 2024
Posted by: Dale
from Pine Grove ca
Expertise:Intermediate
I am leaving this review on the operating system that causes me to go through the phone setup everytime it updates and throws all kinds of adds at me at the same time. I also have to go through a list of apps that the phone is suggesting I download and stop them from auto downloading without permission so my phone don't get jammed up with a bunch of scrap I don't want and still have to go through phone about once a week to delete all the apps and games it auto downloaded for me that I have no use for, never heard of and will never use.
I checked some other review of this phone and have found that mine has the same issue most other bad reviews mention, everytime I fold my phone open or closed it makes crunching sounds in the hinge, it has done it everytime including the first time I opened it out of the box. Otherwise I like the size and comfort of the phone.
I would recommend this to a friend!
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, December 27, 2024
Hello Dale,
Thank you for taking the time to share your experience with the Galaxy Z Flip6 device. We are pleased to hear that you are mostly enjoying your phone. Our goal is to help you fully enjoy every aspect of your device. Many of your inquiries may have simple solutions that involve tweaking settings or making adjustments.
If you need assistance, you can always reach out to a member of our Samsung Support Team at 1-800-SAMSUNG. Alternatively, you can visit one of our authorized repair providers, uBreakiFix, which has over 600 locations across the U.S. You can either walk in or set up an appointment. In many cases, your phone can be repaired in just a matter of minutes. And performing to your liking.
Below, we will provide additional resources with information on how to set up your device for optimal performance.
Thank you for reaching out, and we appreciate you being a part of the Samsung team!
Samsung | uBreakiFix
Galaxy Z Flip6, Phones Support | Samsung Care US
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy Z Flip6 device. We are pleased to hear that you are mostly enjoying your phone. Our goal is to help you fully enjoy every aspect of your device. Many of your inquiries may have simple solutions that involve tweaking settings or making adjustments.
If you need assistance, you can always reach out to a member of our Samsung Support Team at 1-800-SAMSUNG. Alternatively, you can visit one of our authorized repair providers, uBreakiFix, which has over 600 locations across the U.S. You can either walk in or set up an appointment. In many cases, your phone can be repaired in just a matter of minutes. And performing to your liking.
Below, we will provide additional resources with information on how to set up your device for optimal performance.
Thank you for reaching out, and we appreciate you being a part of the Samsung team!
Samsung | uBreakiFix
Galaxy Z Flip6, Phones Support | Samsung Care US
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 19, 2024
Posted by: Katty
Very reliable. Easy to use. Long Western battery very durable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 2, 2025
Hello Katty,
Thank you for sharing your thoughts about your Galaxy Z Flip6. We are delighted to hear that you are enjoying your device. Our goal was to create a sleek, compact, and innovative product for our customers, and we are pleased to know that your phone is performing well for you. If you ever need assistance, please don't hesitate to reach out. We appreciate having you as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts about your Galaxy Z Flip6. We are delighted to hear that you are enjoying your device. Our goal was to create a sleek, compact, and innovative product for our customers, and we are pleased to know that your phone is performing well for you. If you ever need assistance, please don't hesitate to reach out. We appreciate having you as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bruce
from Saint Louis Missouri
Expertise:Intermediate
Verified Purchase:Yes
Transfer was 55% disappointed from z flip5. Accessories (internet subscriptions) didn't get.
Value
3
Response from Samsung USBy R&R, December 27, 2024
Hi Bruce,
We appreciate you reaching out to share your experience with your Galaxy Z Flip6. We understand that not all your data from your Z Flip5 was transferred to your new device. To help with this, we recommend using Samsung Smart Switch. This tool allows you to seamlessly transfer contacts, photos, music, videos, messages, notes, calendars, and more to virtually any Samsung Galaxy device. We will provide a resource with more details about Smart Switch below.
We would also like to hear more about how you're enjoying your new phone and any additional support you might like to have. Our dedicated Samsung Support Team is always here to assist you. Please feel free to contact us at 1-800-SAMSUNG to assist.
Thank you for being part of the Samsung team!
Samsung Smart Switch
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We appreciate you reaching out to share your experience with your Galaxy Z Flip6. We understand that not all your data from your Z Flip5 was transferred to your new device. To help with this, we recommend using Samsung Smart Switch. This tool allows you to seamlessly transfer contacts, photos, music, videos, messages, notes, calendars, and more to virtually any Samsung Galaxy device. We will provide a resource with more details about Smart Switch below.
We would also like to hear more about how you're enjoying your new phone and any additional support you might like to have. Our dedicated Samsung Support Team is always here to assist you. Please feel free to contact us at 1-800-SAMSUNG to assist.
Thank you for being part of the Samsung team!
Samsung Smart Switch
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Sam sams
from Colorado
Expertise:Expert
Verified Purchase:Yes
This is my 6th one, nothing can replace a small phone in your pocket with the same power as the huge BRICK SIZED ones. Try one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 2, 2025
Absolutely, Sam sams! We are thrilled to hear about your enjoyment of the Galaxy Z Flip6. Our goal was to aim for the stars with this device, packing a powerful impact into a compact form. You get a sleek design, along with durability and a longer-lasting battery.
Now, let’s talk about the display—it’s almost as if everything on your phone comes to life in your hands. It truly is an amazing experience that you need to see for yourself.
Thank you for sharing your experience and thoughts with us, and for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Now, let’s talk about the display—it’s almost as if everything on your phone comes to life in your hands. It truly is an amazing experience that you need to see for yourself.
Thank you for sharing your experience and thoughts with us, and for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Dulce
from Garland tx
Expertise:Intermediate
Verified Purchase:Yes
I bought my self this phone and i like it better 😅
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 2, 2025
Hello Dulce,
There’s nothing quite like treating yourself to something special and truly enjoying it. We're thrilled to hear that you are loving your Galaxy Z Flip6! Our goal with this device was to create a significant impact in a compact form, and we believe we’ve achieved that with the Z Series. We’re delighted that you are enjoying your device, and we look forward to hearing about your future purchases. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
There’s nothing quite like treating yourself to something special and truly enjoying it. We're thrilled to hear that you are loving your Galaxy Z Flip6! Our goal with this device was to create a significant impact in a compact form, and we believe we’ve achieved that with the Z Series. We’re delighted that you are enjoying your device, and we look forward to hearing about your future purchases. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Amelia Dukes
from East Tennessee
Expertise:Intermediate
Verified Purchase:Yes
My screen freezes up quite a bit. Sometimes it gets very very hot. And it doesn't hold the charge as long as my Z flip 5. Little bit disappointed in this phone. Expected the Z flip 6 to be better than the 5.
Response from Samsung USBy R&R, December 30, 2024
Hello Amelia Dukes,
Thank you for reaching out and sharing your experience with your Galaxy Z Flip6. Our goal with the Z Flip6 was to bring a classic cellphone aesthetic into modern times. Did you know that your phone can withstand 200,000 folds? That’s equivalent to about ten years of typical use for each device!
If you are experiencing issues with your phone freezing, warming up, or not holding a charge, all this could be related to the need for a software update. In many cases, software updates can resolve a lot of related to outdated features. In the links below, you’ll find additional information and troubleshooting steps to address the concerns you’re facing.
We want your phone to be in top condition at all times. Samsung products come with a warranty against manufacturing defects in materials and workmanship for 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
As an owner of a Z Series device, you are automatically enrolled in our Galaxy Z Assurance program. This benefit includes one free screen protector replacement and discounts on screen repairs if needed.
We also want to inform you about our partnership with uBreakiFix. They have locations throughout the U.S., and you can bring your device to one of their service centers if necessary.
If you need further assistance, please feel free to contact one of our skilled members of the Samsung Support Team via phone or chat.
Thank you for being a valued member of the Samsung community!
Samsung phone or tablet freezes and crashes
Keep your Galaxy device at its normal operating temperature
Galaxy phone or tablet is not staying on or holding a charge
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Care+
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Care | Warranty & Support | Samsung US
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Z Flip6. Our goal with the Z Flip6 was to bring a classic cellphone aesthetic into modern times. Did you know that your phone can withstand 200,000 folds? That’s equivalent to about ten years of typical use for each device!
If you are experiencing issues with your phone freezing, warming up, or not holding a charge, all this could be related to the need for a software update. In many cases, software updates can resolve a lot of related to outdated features. In the links below, you’ll find additional information and troubleshooting steps to address the concerns you’re facing.
We want your phone to be in top condition at all times. Samsung products come with a warranty against manufacturing defects in materials and workmanship for 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
As an owner of a Z Series device, you are automatically enrolled in our Galaxy Z Assurance program. This benefit includes one free screen protector replacement and discounts on screen repairs if needed.
We also want to inform you about our partnership with uBreakiFix. They have locations throughout the U.S., and you can bring your device to one of their service centers if necessary.
If you need further assistance, please feel free to contact one of our skilled members of the Samsung Support Team via phone or chat.
Thank you for being a valued member of the Samsung community!
Samsung phone or tablet freezes and crashes
Keep your Galaxy device at its normal operating temperature
Galaxy phone or tablet is not staying on or holding a charge
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Care+
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Care | Warranty & Support | Samsung US
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US