Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6 out of 5
4.6
(3,361 Reviews)
Open Ratings Snapshot
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product. 
(
544 out of 611
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
1 out of 5
1
Great at First...but...
on December 13, 2024
Posted by: Bingo
Expertise:Intermediate
Bought in August and already has screen issues -- Samsung Warranty is HORRIBLE so far -- won't buy another folder
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&RDecember 16, 2024
Good Day Bingo,
Thank you for sharing your experience with the Galaxy Z Flip6 phone. We hope you’re enjoying this compact smartphone, featuring a 50MP camera, innovative Galaxy AI capabilities, and a long-lasting battery.
At Samsung, we are committed to providing exceptional coverage for all our devices. There are multiple options available to ensure your phone remains in optimal condition.
Your Galaxy Z Flip6 includes built-in support for the first 12 months from the date of purchase. Samsung products come with a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We also provide Galaxy Z Assurance for all our Z series devices. This benefit includes one free screen protector replacement and discounts on screen repairs.
For more information, I will include links below. If you have any questions or need assistance, please don’t hesitate to reach out to our Samsung Support Team at 1-800-SAMSUNG, either by phone or text. We are always eager to help.
Thank you for being a loyal Samsung customer!
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms

VIP Advantage
VIP Advantage Loyalty Program | Rewards | Samsung US

Samsung Care
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US

Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
Built-in support for the first 12 months from the day you receive your product
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely perfect
on May 3, 2025
Posted by: DrBee
Expertise:Expert
I traded my S24U for this F6 as I just wanted a smaller, pocketable phone but still rich in features...and this is it. Yes, we can pixel peep features and camera resolution, but I feel no loss of anything from the 24U, rather, have gained such utter convenience and flexibility with this F6.
It was a long in coming decision to switch but I've not looked back with any regret.
Samsung's tenacity to methodically perfect their products really is apparent in this tool. At this moment I wish for nothing more to be added or anything needed to be improved.
For me, it's perfect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6, DrBee! We’re elated to see that you appreciate its compact design and eye-catching elements the Z Flip6 offers. With Galaxy AI at your fingertips, expressing yourself has never been more effortless. The pro-level 50MP camera is indeed a game changer, allowing you to capture stunning photos in any lighting. Your experience is exactly what we aim for with the Z Flip6. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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smsng.us/X-Messages
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on June 26, 2025
Posted by: Cervin
[This review was collected as part of a promotion.] Honestly I can't even say how much I love this one because I really do. It's a really functional and I thought that the fold was going to be an issue but it really hasn't been whatsoever. Great purchase and I love this phone
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 26, 2025
Thank you so much for your wonderful review, Cervin! We love to see how much you love the Galaxy Z Flip6. It’s great to know that the foldable design has exceeded your expectations and hasn't been an issue at all. The Galaxy Z Flip6 features a durable FlexHinge and is reinforced with an Enhanced Armor Aluminum frame, along with Corning® Gorilla® Glass Victus®. It has an IP48 water resistance rating, making it resistant to water and dust. Both the Fold6 and Flip6 are designed to withstand over 200,000 folding and unfolding cycles on average. As a result, the device should last more than five years if opened and closed 100 times a day. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Well done!
on August 1, 2024
Posted by: Marl
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Features are nice, the OS runs smoothly, unlocking customization of the cover screen is crucial! Miss having an Aux port and an extra slot for an sd card, but there is plenty of storage for my usage.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Used for 2 weeks
on July 30, 2024
Posted by: EFold6life
[This review was collected as part of a promotion.] This is what I will call all around phone for all prepares use if you a person who like to multi taskThis device sounds incredibly versatile and practical for a busy individual. The ability to multitask seamlessly is a valuable feature in today's fast-paced world. Its wide range of applications would surely simplify daily tasks and boost productivity. Having all the necessary tools in one place can be a game-changer for anyone who values efficiency. I imagine this phone would be a reliable companion throughout the day, adapting to various needs and situations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!
on July 30, 2024
Posted by: Yeggar
[This review was collected as part of a promotion.] This is my first folding phone. I love the smaller form factor when it's closed for 1 handed operation. The huge inside screen is awesome for consuming content and getting work done! I'm still pretty new at using galaxy AI but so far I like how it helps with photos and searching for things by circling items on my screen! Battery life is decent. I can get a day of use on it but for the heavier use days I have to charge it an extra time. All said and done, I'm very happy with the phone and will be using foldable phones from here on out!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best upgrade so far!
on July 30, 2024
Posted by: Montes1994
[This review was collected as part of a promotion.] Upgraded from the fold 4 to the fold 6 and couldnt be happier with the upgrade. The phone feels complete and solid in hand. Love the shadow silver color. I use it for everything from work to gaming and the galaxy ai features are super helpful for summarizing notes. My kid also loves the sketch to image feature. Overall would 100% recommend the fold 6
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone, I like it ,but camera not top!
on July 30, 2024
Posted by: Rosta84
[This review was collected as part of a promotion.] I like the translator function in this phone, it helps a lot, and the updates with photos are really cool!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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