Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
3
Average product
on July 30, 2024
Posted by: MrWes5
[This review was collected as part of a promotion.] Good looking device but nothing extravagant, compared to the previous devices. Not worth the upgrade
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Salutations MrWes5,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Galaxy Z Flip6 differs from its predecessor: the Galaxy Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. It also has 300mAh more battery capacity compared to Galaxy Z Flip5, a 50MP wide rear camera and the first ever Vapor Chamber cooling system on a Galaxy Z Flip! The Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. In terms of durability, the Z Flip6 has been built with a durable FlexHinge and has been fortified with Enhanced Amor Aluminum frame and Corning Gorilla Glass Victus 2. Plus, the Z Flip6 carries an IP48 water resistance rating! If you would like to share additional feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
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https://smsng.us/X-Messages
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https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Galaxy Z Flip6 differs from its predecessor: the Galaxy Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. It also has 300mAh more battery capacity compared to Galaxy Z Flip5, a 50MP wide rear camera and the first ever Vapor Chamber cooling system on a Galaxy Z Flip! The Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. In terms of durability, the Z Flip6 has been built with a durable FlexHinge and has been fortified with Enhanced Amor Aluminum frame and Corning Gorilla Glass Victus 2. Plus, the Z Flip6 carries an IP48 water resistance rating! If you would like to share additional feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
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https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Written by a customer while visiting Samsung US
Customer Rating
1
Poor camera
on September 7, 2024
Posted by: Mikeo
I purchased a Z Flip when they first came out and traded in a S23 Ultra. Worst mistake I maade. I loved the S23 Ultra, but thought I would try The Z Flip for the compactness when folded. The phone itself has lived up to my expectations except for the camera. I always have purchased Samsung phones over other high end phones bcause of their superior cameras but now find myself packing along a DSLR because of the poor camera on the Z Flip. Unless subject is pretty close, camera, everything is slightly out of focus. Also, it's zoom is severly lacking compared to the S23 Ultra. The focus was sharper at 100x zoom on the S23 Ultra than 10x zoom on the Z Fold. Will probably get an S25 Ultra when they come out but will be comparing other brands at that time instead of just buying Samsung as I have in the past.
Response from Samsung USBy Social Commerce, September 9, 2024
Hi Mikeo,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. When you want to take a picture, your camera should focus on a subject when you touch it on the screen. If Tracking Auto-focus is on, your camera will be locked to that person or item for 3 seconds. Because it is focusing on one thing, it may seem like the camera is not focusing on the entire scene. This can be prevented by turning off Tracking AF. Cleaning the camera's lens will also help. Please take a moment to review, "Galaxy phone or tablet camera does not focus on the subject" to help resolve what you may be experiencing with your camera functionality. If you have any questions for us after reviewing the provided resource, let us know by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. When you want to take a picture, your camera should focus on a subject when you touch it on the screen. If Tracking Auto-focus is on, your camera will be locked to that person or item for 3 seconds. Because it is focusing on one thing, it may seem like the camera is not focusing on the entire scene. This can be prevented by turning off Tracking AF. Cleaning the camera's lens will also help. Please take a moment to review, "Galaxy phone or tablet camera does not focus on the subject" to help resolve what you may be experiencing with your camera functionality. If you have any questions for us after reviewing the provided resource, let us know by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Written by a customer while visiting Samsung US
Customer Rating
1
Weak device
on September 28, 2024
Posted by: Mando
I bought my phone less than an month ago and now there's 2 lines running across the screen. I have a case protector and haven't dropped it. Garbage device and they won't even warranty.
Response from Samsung USBy Social Commerce, September 30, 2024
Aloha Mando,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like any further assistance after reviewing the resources that have been shared, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like any further assistance after reviewing the resources that have been shared, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Posted by: Hd VZ
Verified Purchase:Yes
Phone or network giving issues. Phone not connecting to server at time for making calls or texting.
Response from Samsung USBy Social Commerce, August 9, 2024
Salutations Hd,
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip6. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a moment to review, "Issues with mobile network connection on Samsung phone or tablet" when you have the time to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have questions for us or if you would like further assistance. We're here to assist you in every way possible! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip6. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a moment to review, "Issues with mobile network connection on Samsung phone or tablet" when you have the time to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have questions for us or if you would like further assistance. We're here to assist you in every way possible! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Posted by: Akih
Verified Purchase:Yes
phone sometimes does not respond to swipes or input
Response from Samsung USBy Social Commerce, August 14, 2024
Good day Akih,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" when you have the opportunity to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" when you have the opportunity to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Written by a customer while visiting Samsung US
Posted by: Donna
Verified Purchase:Yes
Speakers have a static noise if the volume is higher than 50%. I didn't have this issue with the flip 4.
Response from Samsung USBy R&R Team, January 18, 2025
Thank you for sharing your experience with the Galaxy Z Flip6, Donna! We truly appreciate your feedback as we strive to make improvements. The Z Flip6 is equipped with stereo dual speakers, which enhance the audio experience. If you're noticing static noise at higher volumes, you might consider optimizing your volume settings, as this device is engineered for rich sound quality, and minor adjustments can enhance your audio experience. Additionally, keeping your device updated is crucial for performance, so checking for software updates in the settings can be beneficial. If you're using Bluetooth devices, clearing the Bluetooth cache may also help maintain sound clarity. Lastly, trying out Safe Mode may reveal whether a third-party app is affecting audio performance. Simply press and hold the power button and select "Safe mode." The Galaxy Z Flip6’s impressive 6.7-inch FHD+ Dynamic AMOLED 2X display and powerful Snapdragon 8 Gen 3 processor are designed to deliver vibrant visuals and effective performance. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Lewistown, Montana
Expertise:Intermediate
Verified Purchase:Yes
I don’t have cell service where I live so I have to rely on Wi-Fi to make calls and send texts. I can make calls on WiFi but I can’t send or receive texts which makes it extremely difficult to do business!
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, November 6, 2024
Salutations Charley,
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip6. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Feel free to review, "Galaxy phone or tablet Wi-Fi connection issues" and "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip6. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Feel free to review, "Galaxy phone or tablet Wi-Fi connection issues" and "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US
Customer Rating
1
run away from this phone.
on June 4, 2025
Posted by: Johnny
worst phone I ever got from Samsung, stay away from this phone if you like to go to the beach, this device is so delicate, the screen stopped working at month 11 and Samsung care said it was out of warranty.
terrible phone.
terrible phone.
Response from Samsung USBy R&R, June 6, 2025
Bonjour Johnny,
Thank you for taking the time to share your experience. We are sorry to hear that the durability didn’t meet your expectations, especially when it comes to how and where you use your device. The Galaxy Z Flip6 is designed to deliver cutting-edge functionality in a compact, foldable form factor, and your insights are valuable as we continue to refine and innovate. Many users enjoy the unique versatility and standout design the Z Flip series offers, whether capturing content hands-free or folding it into their pocket with ease. Your device comes with Galaxy Z Assurance, a benefit that covers your device’s screen. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to share your experience. We are sorry to hear that the durability didn’t meet your expectations, especially when it comes to how and where you use your device. The Galaxy Z Flip6 is designed to deliver cutting-edge functionality in a compact, foldable form factor, and your insights are valuable as we continue to refine and innovate. Many users enjoy the unique versatility and standout design the Z Flip series offers, whether capturing content hands-free or folding it into their pocket with ease. Your device comes with Galaxy Z Assurance, a benefit that covers your device’s screen. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US