Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
This phone is light weight and easy to use, great.
on September 9, 2023
Posted by: StuartB
[This review was collected as part of a promotion.] The phone is used for great photos, watching movies and social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Z Flip 5
on September 9, 2023
Posted by: Z5user
[This review was collected as part of a promotion.] I like how compact it is in my pocket. The phone overheats when gaming. The cameras are pretty good.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 12, 2023
Hi there Z5user, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy Z Flip5. We are so happy to hear you are enjoying the compact nature of your device. We would love nothing more than to help you make the most of your device. We have included a link to an article about ways to keep your device at normal operating temperature. You can also adjust the refresh rate of your device if you are an avid gamer. In your settings app under display and motion smoothness you can make use of the adaptive refresh rate. We have also included a link to the Samsung Support Team if you have further questions or this does not resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Love the Flip 5
on September 9, 2023
Posted by: BlkDmnd100
[This review was collected as part of a promotion.] I had the flip 4 then samsung came out with the Flip 5,,, I had to have it.. I got in on the Samsung promo and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it.
on September 9, 2023
Posted by: Countrygal
[This review was collected as part of a promotion.] The bigger cover screen is my favorite. So many functions without having to open phone. Quicker access to information I need. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFold 5 Review
on September 9, 2023
Posted by: TGzflip
[This review was collected as part of a promotion.] Works great . Very functional. I like how compact it is .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It can be used as a laptop where you flip your pho
on September 9, 2023
Posted by: Samiam
[This review was collected as part of a promotion.] I used to watch YouTube, play games what I found , this phone never lags its an awesome 👌 . Where samsung wallet is so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Phone is beautiful but a little underwhelming.
on September 9, 2023
Posted by: Stan89
[This review was collected as part of a promotion.] I love the flip line. However I'm disappointed they haven't figured out the screen. On each model I've owned the pre-install screen protector always peels. Flip five doesn't seem to be immune. Also the idea of the front screen is amazing however it's limitations make it lackluster.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 12, 2023
Hi there Stan89, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We couldn't be happier to hear how much you love the entire line of Galaxy Z Flip devices. We have included a link below we believe may help you with the display peeling you mentioned in your previous devices. We have also shared a link to the Samsung Support Team. They can discuss options for Care+ plans for you if you would like the added reassurance for your device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 9, 2023
Posted by: GW1111111
[This review was collected as part of a promotion.] Love the ability to make the phone easily fit in my pocket. It's great to also take pictures and have it stand on its own.
Value
5
Written by a customer while visiting Samsung US