Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
2
The battery life thumbs down 👎🏾
on September 8, 2023
Posted by: Samsungx15
[This review was collected as part of a promotion.] The fold 4 battery lasted 2 plus days if i wasn't using the phone. The flip 5 battery drains within few hours not even the hold day even when I not using it. Only if notifications are only going through.
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 11, 2023
Hey Samsungx15, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand the importance of all day battery life, and knowing your device is with you on the go. The Samsung Galaxy Z Flip5 has an adaptive battery and will improve over a short period of usage. We have included a link to the Samsung Support Team if your battery life does not improve. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Flipping for these Phones !
on September 8, 2023
Posted by: James1957
[This review was collected as part of a promotion.] My phone does double duty, all my online listings, product photos, shipping, printing and communications.
Then i use it for online social media, work/personal emails, video conferencing, etc.
This Z flip 5 has great battery length, dual screens are incredible and the small form factor lets me carry it in my shirt pocket, pant or coat pockets or on my belt in a holster ! ! Try that with those other phones. If you expect a lot from your phone the Z4 or 5 will meet your every task. Samsung hit a home run with these flip phone. I can't emphasize enough how convenient this folding form factor phone is in my every day of work or play. Plus memory storage and processor specs do anything you can think of or need.
James - jdk007
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exciting feature phone
on September 8, 2023
Posted by: ThanksSamsung
[This review was collected as part of a promotion.] My first flip phone was the samsung schu340, my first smart phone was the samsung s5. After other phones from google and oneplus let me down i was excited to get back to the flip phone form factor. I got the 4 and had a blast but the 5 changed everything. I love the cover screen and how smooth the phone is! Beautiful phone 😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact phone
on September 8, 2023
Posted by: Ceconds
[This review was collected as part of a promotion.] I like how the phone collapses to a small size to fit nicely in my front pants pocket. It has a smaller gap when closed than the older generations which is welcomed. A lot of the features is similar to the previous generation, but I think it's a little faster in terms of processing. The larger front screen is handy for accessing apps for quick messages and even for videos. I use it a lot more than I thought I would to respond back to messages and can see a lot more content on it without opening the phone.
Some things that could be improved would be the camera quality though this isn't a flagship phone, it could still be nice with a higher resolution camera.
The phone is mainly for convenience for portability and day to day tasks with occasional photo taking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice refinements of previous models
on September 8, 2023
Posted by: Zflipper
[This review was collected as part of a promotion.] This is my 3rd version of the Samsung flip phones, previously owning Z Flips 3 and 4. The 5 is the best version so far in terms of design. The outer screen being the full size of the panel makes it more useful than the smaller screens on the older phones. The hinge feels much smoother than mine did on the 4. I generally don't have mine in a case as I don't like the added bulk of even a slim case, so the matte finish on the non-screen outside panel is nice. The outside was glossier on the 4 and the phone would often slide off of any surface that wasn't perfectly flat. This year's version is much better at staying put. There are some software improvements for splitting the screen when partially folded with the cameras or viewing videos. There are also additional app options for the larger outer screen. The rest of the phone is fairly similar to last year's version, which is fine because there was nothing glaring that needed to be fixed in those regards. No negatives to speak of so far, although time will tell whether the screen protector eventually starts to crack along the folded part as has happened with the older versions of the phone. People are often curious and excited to see the folding phone. I just enjoy having a phone that actually fits in my pocket while still having a normal sized screen when opened up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a beast
on September 8, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Can't say enough about this mobile device. This is the first model phone that made me interested in setting up all the features. It's personalization is so personal I was intrigued. The cover screen I can't say enough. I use it often when I'm out and about. And when I'm home I use the main display. The main cameras are used for selfies as well. Most situations with the camera is worth nothing. I've never had a fun phone that's a beast also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has superb style!
on September 8, 2023
Posted by: Tmlovepeace
[This review was collected as part of a promotion.] Sleek, lightweight, durability, battery life, larger front camera screen, flips open smoothly...try it for yourself. It's a huge upgrade from Flip4.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a big fan
on September 8, 2023
Posted by: Obee123
[This review was collected as part of a promotion.] Nothing like this in market, love the style, features, camera .this phone is small but powerful & stylish, stands out from the rest & get lots of compliments
Value
5
Written by a customer while visiting Samsung US