Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
This product is a real conversion starter
on September 7, 2023
Posted by: Dttaylor
[This review was collected as part of a promotion.] I initially used my Flip5 as a secondary device for streaming to multi-task, but as I kept using the device, I preferred it over my S23 for the conversations that it brought out of people. I constantly have people excited over the unique capabilities of the Flip5. I have also found it extremely useful to use Flex Mode during workouts. I can have my music connected to my Galaxy Watch, have a workout pulled up AND use the split screen to track live readings on the Wear app. I highly recommend it to everyone now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new bigger cover screen.
on September 7, 2023
Posted by: Jan1027
[This review was collected as part of a promotion.] I basically use my phone for everything. I was very excited about the bigger cover screen, and I wasn't disappointed. Although I had to tweak some things with Good Lock for more apps to work on the cover screen, I am extremely happy with how much more I can do without ever opening the phone. I will absolutely be a z flip user for as long as they want to make them. Hopefully that will be a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Galaxy Flip5!
on September 7, 2023
Posted by: SENTHILSELVAN
[This review was collected as part of a promotion.] I love my new Galaxy flip5 by which Samsung always surprise me every year with new catching upgrades.. It's really attractive usage of grown cover screen and improved camera to compete with iPhone pics. I have been a happy Samsung Android for more than decade now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Catlover0210
on September 7, 2023
Posted by: Catlover
[This review was collected as part of a promotion.] Perfect phone for me. It's small enough on my hand. I can put it in my back pocket jeans and my tiny bag. I like all the great features especially the big screen on the front which I can easily connect to my favorite apps. I can answer my text without opening the phone and watch my favorite shows and take selfies. I love all the special effects they added into it. My picture comes out really good. I can make and aswer phone calls without opening it. It has a faster processing system. The color is a lot better than the zflip 4. I get a lot of compliments about my Galaxy Zflip5 phone. I'm a proud owner of this phone. I love it! Perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb Product
on September 7, 2023
Posted by: CaliforniaGuy
[This review was collected as part of a promotion.] I recently received my Galaxy z Flip 5. I've been wanting a flip phone since my daughter purchased her Flip 4 then the Flip 5. I traded my Samsung Galaxy S21 Ultra for this Flip 5 and am glad I did. First of all, I love the form factor, i.e. being able to fold the phone. It fits snugly into my pocket and when I walk, drive, kneel down or bend over; I don't feel like the phone will break as I did with the S21. Also, as a photographer, the Flip 5 gives me great pictures and photos. I also love the fact that I can do so much with the flex screen meaning I do NOT have to open the phone to full size when using some apps. Tip: If you do get this phone, ensure that you download Goodlock so you can get practically any app you desire on the flex screen. A great example of this is when I have to use the app to open the gates to my gated home when coming home. I can do using the app while the phone is flipped closed. Everyone who sees this phone always do the wows and ohs and ahs. I wasn't sure if I was going to purchase a cover for it but decided to do so. It not only protects the phone finish, but keeps it from skidding around when sitting it down, especially in the car. Since it "flips", you can also open the phone half way and using it as a tripod, position the phone to take your picture regardless of which side of the phone you are on. Samsung, great job on this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade of new ZFlip5
on September 7, 2023
Posted by: Jayasree
[This review was collected as part of a promotion.] I'm very happy that I didn't miss to pre-order Galaxy flip5 - Samsung never disappointed me. I love the new cover screen which grown a lot and improved quality pics to compete with my iPhone peers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much more suited to a pocket than other phones
on September 7, 2023
Posted by: LakerFan
[This review was collected as part of a promotion.] My phone is for work and personal use, nothing fancy. Slack, email, texting, photos, the occasional casual game. I was anxious to find something with a big screen that fits more easily into my jeans pocket, and this phone did the trick. Lots of power, decent battery life (but I can't go a day without charging it). I'm hoping the flexible screen lasts because I'm frugal and don't buy a new phone very often. (This phone replaced by Galaxy 8+.)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Has a few issues.
on September 7, 2023
Posted by: Handyman
[This review was collected as part of a promotion.] Very difficult to turn on & off as was the Flip 4, I'm disappointed that this issue was not addressed in the new version Hoping that a "line" at the fold point on the screen doesn't develop as did the first model
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 11, 2023
Hi Handyman, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy Z Flip5. Without knowing if you are using the display or the hardware of your device to turn on and off we will highlight the few different ways you can power your device on and off. If you swipe down twice from the top of your device you will see the power button you can use. If you do beging to see a line forming we do have a one year warranty on your device. We have also included a link that will highlight instructions we find helpful to care for your foldable device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US