Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Great so far
on September 3, 2023
Posted by: Sffsfsf
[This review was collected as part of a promotion.] I love this phone so much it's really good for my usage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cover screen is amazing!
on September 3, 2023
Posted by: Trent23
[This review was collected as part of a promotion.] The new cover screen allows you to use most apps without having to open your phone. The flat folding design keeps diary and dirty away from the screen much better than previous models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i ever had by far
on September 3, 2023
Posted by: Mikeystandoverhim
[This review was collected as part of a promotion.] Its awsome when it comes to gams on here clean crispy screen display 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've held
on September 3, 2023
Posted by: C4nd15
[This review was collected as part of a promotion.] The phone is seamless in operating functions with impeccable speed. Switching to different apps is easy and fast as unlocking the screen.
I love the security features such as the fingerprint unlock on the side and face recognition. Even when I don't need to flip the phone open, opening my messages and camera is as simple as a swipe.
Opening the device with it's clamshell look also has not disappointed as the crease is nearly nonexistent. This is my favorite phone to date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Welcome back to the 90's
on September 3, 2023
Posted by: Orangepopples
[This review was collected as part of a promotion.] I really enjoy the front screen on this phone. The crease where the phone folds isn't noticeable when looking at the screen but you can feel it when scrolling. The one thing that I rated this phone low for is the camera quality. I've always had android phones... this camera is severely lacking as compared to the s23 phones.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 5, 2023
Hi there Orangepopples, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy Z Flip5. We understand wanting all of the best features of all of our devices in one. Here at Samsung we do our best to provide the best experience possible to our customers with their chosen device and the features they prioritize. The Samsung Galaxy Z Flip5 is designed for compact carrying and great multi-tasking activities. We have included a link to the full product manual to highlight the amazing features and help you get the best photos and videos possible with your device as well. We have also included a link to the Samsung Support Team. They can work with you on the settings and options that may be available to you depending upon how long you've owned this device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Joined the flip side
on September 3, 2023
Posted by: KueenKassio
[This review was collected as part of a promotion.] I haven't had a samsung phone since the note20... Here I am with the new galaxy z flip 5 and it is not just innovative, but a breath of fresh air!! Glad I switched!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow, just wow
on September 4, 2023
Posted by: SergiyB
[This review was collected as part of a promotion.] Never thought I would be so happy getting a flip phone. This phone just amazing, fast,great quality, and most importantly, it's very small. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone
on September 4, 2023
Posted by: FairyPrincess
[This review was collected as part of a promotion.] This is currently my 3rd flip phone from Samsung and I am very very impressed with the new things on this phone. I've had the zflip 3 and 4 and the 5 is the best so far. I wasn't sure if I'd use the front Screen all that much but it is definitely being used. I text from it and check the weather very often. I also use it when I'm streaming my music. It's been a huge improvement from the tiny screens. You can also use Google pay from the front screen which is super convenient.
I'm a stay at home mom so I primarily use my phone for texting, gaming, and browsing the internet.
The screen when you open the phone has a much better, brighter screen than the last and the crease is much less noticable. I also love that the phone closes flat, I never thought this would make a difference, but it does.
The fingerprint scanner is always top notch in these phones. I don't know why more phones don't have the scanner in the side button but it's definitely worth it.
I would highly recommend this phone to anyone looking for a phone. I get lots of comments about my phone when I use it in public and it's just fun to show everyone how it works.
I'm a stay at home mom so I primarily use my phone for texting, gaming, and browsing the internet.
The screen when you open the phone has a much better, brighter screen than the last and the crease is much less noticable. I also love that the phone closes flat, I never thought this would make a difference, but it does.
The fingerprint scanner is always top notch in these phones. I don't know why more phones don't have the scanner in the side button but it's definitely worth it.
I would highly recommend this phone to anyone looking for a phone. I get lots of comments about my phone when I use it in public and it's just fun to show everyone how it works.
Value
5
Written by a customer while visiting Samsung US