Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(4,248 Reviews)
Open Ratings Snapshot
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5 out of 5
5
Nice cover screen!
on August 21, 2023
Posted by: nutritionfact
[This review was collected as part of a promotion.] the cover screen really is helpful, with the ability to view apps, it eliminated the need to open up the phone and get distracted by other apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing upgrade from Z Flip4!!!
on August 21, 2023
Posted by: Uhdbui
[This review was collected as part of a promotion.] Amazing upgrade this year from the Z Flip4, but still need 1 (or 2) more tweaks. The battery life only last me a little over half a day with social media use. The camera quality still the same as last year. I know we can sacrifice for a foldabledevice, but we shouldn't. Other than these, I enjoy using my Flip5 for the past 2 weeks!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Larger screen changes EVERYTHING!
on August 21, 2023
Posted by: PattyS
[This review was collected as part of a promotion.] This is actually my third flip phone. I went from a Motorola razr to the zflip 3. I chose the razr initially because of the larger front screen and the fact that you could use any app on the front screen. I heavily use 2 particular apps all day for work- text messaging app and the Google sheets app. When my razr broke (my daughter cracked the screen by digging her fingernails into the screen), I got the zflip 3 as a replacement. I was really disappointed because there's barely a front screen on the zflip3. The only consolation is that I really like the Samsung eco system.
But now? ... Now everything is changed! The outer screen lets me use the apps that I need. And I mean actually use it, not just glance at the notifications. It works so well that I open my phone only a third of the time as before. This extends the battery life without turning the power saver mode on. My only complaint is that more apps need to be optimized for the front screen, but I assume that's coming. So if your on the fence, jump over because this is the best phone that Samsung has made so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The most polished foldable
on August 21, 2023
Posted by: Lazyaj8
[This review was collected as part of a promotion.] The best foldable for me. The flip is the form factor that makes more sense to me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ZFlip5 Review
on August 21, 2023
Posted by: BratzBunnyB3
[This review was collected as part of a promotion.] I love the new update! The bigger back screen is really nice and makes things a lot easier when it comes to notifications. I've had a lot less issues when it comes to the folded edge, it's a lot smoother transition when closing it and the camera is amazing. I'm in love I can't go back to normal phones (this is my 3rd flip)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love flip phone
on August 21, 2023
Posted by: LadyRoxxy
[This review was collected as part of a promotion.] Love this phone i wont go back to bar phone. Its so compact n easy to use. Love all i can do on the screen side.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
0123456789
on August 21, 2023
Posted by: KaedeYuki
[This review was collected as part of a promotion.] I love the compact size and larger front screen. I use it for all sorts of activities.
My biggest concern is the lack of dust protection accompanied with the Ingress Protection of x8.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Biggest update for the Samsung Flip series
on August 21, 2023
Posted by: Ahn20014
[This review was collected as part of a promotion.] The new Flip 5 has a huge update in its new cover screen. The new Flex Screen is such a big improvement on the previous smaller cover display.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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