Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
4
Love my Galaxy 5G flip phone
on March 27, 2025
Posted by: Jillray
[This review was collected as part of a promotion.] I totally love my 5G flip phone. I started with the flip 3 and was amazed at the things I was able to do and the fact that I could fold it and put it in my pocket. I used to love the hey Google that but for some reason when I got my flip five it worked fine and I could have my phone closed and ask it to set a timer and it worked. But then they did an upgrade and I can't do anything with my phone closed but that's about the only negative I can think of for this phone. I love all the new things that have just changed since I got my flip five the graphics and the things I'm able to put on the front of the phone while closed. My main feature is listening to audiobooks and taking pictures of my grandson and the camera there's nothing like it plus all the apps fix your pictures. It's an amazing thing. I would definitely recommend everyone get one of these!
Value
4
Response from Samsung USBy R&R, April 17, 2025
Hi Jillray,
It’s great to hear you’re enjoying your Galaxy Z Flip5! It’s made to support your lifestyle and sounds like it’s doing just that. The possibilities on the Galaxy Z Flip5 are endless; if you can think of it, you can do it, and when you are finished, you can easily slide it right into your pocket or purse. Made to last, the durability comprises of Gorilla Glass Victus 2 on the front display and Armor Aluminum on the exterior frame, as well as a built-in screen protector and a durable hinge design. The 6.7-inch AMOLED display allows you to have a crisp, clear view of every detail across your screen. We are so happy you are enjoying your Galaxy Z Flip! If you want to discover more about your device, check out the article linked below. Thank you for your review! Thank you for choosing Samsung!
Differences between the Galaxy Z Fold5 and Z Flip5
https://www.samsung.com/us/support/answer/ANS00092462/
-Ty
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It’s great to hear you’re enjoying your Galaxy Z Flip5! It’s made to support your lifestyle and sounds like it’s doing just that. The possibilities on the Galaxy Z Flip5 are endless; if you can think of it, you can do it, and when you are finished, you can easily slide it right into your pocket or purse. Made to last, the durability comprises of Gorilla Glass Victus 2 on the front display and Armor Aluminum on the exterior frame, as well as a built-in screen protector and a durable hinge design. The 6.7-inch AMOLED display allows you to have a crisp, clear view of every detail across your screen. We are so happy you are enjoying your Galaxy Z Flip! If you want to discover more about your device, check out the article linked below. Thank you for your review! Thank you for choosing Samsung!
Differences between the Galaxy Z Fold5 and Z Flip5
https://www.samsung.com/us/support/answer/ANS00092462/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love to flip
on March 28, 2025
Posted by: Harley517
[This review was collected as part of a promotion.] I love my Galaxy Flip!!! I drop it all the time and never have to worry about my screen breaking. It fits so easily and comfortably in my pockets and purse. But my favorite thing about it is actually how useful and convenient it is to be able to angle my phone any way needed for the flash light or the speaker or to see the GPS screen while driving without hassle. And for the extra entry... I can definitely agree that the seamless actions across your is pretty cool too😁
Value
5
Response from Samsung USBy R&R, April 25, 2025
Hey Harley517,
We love your enthusiasm for the Galaxy Z Flip5! It’s awesome to hear how much you value the compact design, durability, and effortless functionality, especially how easily it adapts to your daily routine. From navigating to snapping photos, the Galaxy Z Flip5 flips convenience on its head! Thank you for your glowing review. We appreciate you for choosing innovation with Samsung!
-Ty
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We love your enthusiasm for the Galaxy Z Flip5! It’s awesome to hear how much you value the compact design, durability, and effortless functionality, especially how easily it adapts to your daily routine. From navigating to snapping photos, the Galaxy Z Flip5 flips convenience on its head! Thank you for your glowing review. We appreciate you for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is compact
on March 28, 2025
Posted by: BeckyB
[This review was collected as part of a promotion.] I have had the Samsung flip 5 for a year now and I love it. The only this I dont like is camera coupe a bit better. I love the was it fits in my pocket without breaking. I play games watch alot of utube and social media on mine it is all I need.
Value
4
Response from Samsung USBy R&R, March 28, 2025
Hi there BeckyB,
Thank you for your thoughtful review! I’m glad to hear how much you love your Galaxy Z Flip5, especially how well it fits your lifestyle. From its compact portability to smooth gaming and media experiences, it truly delivers a lot in a sleek design. The Galaxy Z Flip series camera offers a unique experience with various options for capturing photos and videos. You can take pictures while the phone is folded using the Quick Shot feature, unfolded with the regular camera, or propped open in Flex Mode. Your feedback helps demonstrate the versatility of your device. Check out the article below to learn more about getting the best photos with your Z Flip5. The Galaxy Z Flip5 is a stylish, functional, and fun choice that is ready to keep up with everything you do. We thank you for your feedback. Thanks for choosing innovation with Samsung!
Get the best shots with your Galaxy Z Flip series phone
https://www.samsung.com/us/support/answer/ANS10002542/
-Ty
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Thank you for your thoughtful review! I’m glad to hear how much you love your Galaxy Z Flip5, especially how well it fits your lifestyle. From its compact portability to smooth gaming and media experiences, it truly delivers a lot in a sleek design. The Galaxy Z Flip series camera offers a unique experience with various options for capturing photos and videos. You can take pictures while the phone is folded using the Quick Shot feature, unfolded with the regular camera, or propped open in Flex Mode. Your feedback helps demonstrate the versatility of your device. Check out the article below to learn more about getting the best photos with your Z Flip5. The Galaxy Z Flip5 is a stylish, functional, and fun choice that is ready to keep up with everything you do. We thank you for your feedback. Thanks for choosing innovation with Samsung!
Get the best shots with your Galaxy Z Flip series phone
https://www.samsung.com/us/support/answer/ANS10002542/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
When I bought it it it was really good, but while
on March 29, 2025
Posted by: Fredios2007
[This review was collected as part of a promotion.] I have nearly one year with my phone and I already have a black spot on the part where it bends and a pink line that extends to the top of the screen.
Value
1
Response from Samsung USBy R&R, March 31, 2025
Howdy Fredios2007,
Thank you for taking the time to share your review of your Galaxy Z Flip5. Your device is automatically enrolled in the Galaxy Z Assurance program, which offers a one-time discounted screen replacement within two years. We have partnered with uBreakiFix as an authorized repair location. You can either set up an appointment or walk-in for service. If you'd like to learn more, please reach out to our Samsung Support Team to explore all your options. Thank you for your feedback—we're here to help. Thank you for choosing Samsung!
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
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Thank you for taking the time to share your review of your Galaxy Z Flip5. Your device is automatically enrolled in the Galaxy Z Assurance program, which offers a one-time discounted screen replacement within two years. We have partnered with uBreakiFix as an authorized repair location. You can either set up an appointment or walk-in for service. If you'd like to learn more, please reach out to our Samsung Support Team to explore all your options. Thank you for your feedback—we're here to help. Thank you for choosing Samsung!
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Influencer Phone
on March 29, 2025
Posted by: Lights1camera1action1
[This review was collected as part of a promotion.] This Samsung is the phone to have for capturing those selfies deserving of all the likes and comments. Its 180 degree flexibility with seamless actions across apps, one can build a portfolio of photos with the right angles necessary to build one's photo bank. Capture a photo from a video using the audio eraser easily with this perfectly portable device that fits in your pocket! Designed especially for the memorable individual's memorable on the go moments.
Value
5
Response from Samsung USBy R&R Team, April 22, 2025
We appreciate you taking the time to share your insights of the Galaxy Z Flip5! The Galaxy Z Flip5 is perfect for capturing selfies that stand out. Its flexibility makes it easy to find the right angle for building your photo collection, and with its compact design, it’s always ready for those memorable moments on-the-go. It’s great to see how this device is enhancing your creativity! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love, love, love my Flip
on March 30, 2025
Posted by: Kmeely
[This review was collected as part of a promotion.] I believe my flip is my all time favorite phone above all the rest. It just makes sense to have seamless actions across apps effortlessly. It has the cutest wallet case selection.
Value
5
Response from Samsung USBy R&R Team, April 21, 2025
Thanks for reaching out to us, Kmeely. It’s wonderful to see how much you love your Galaxy Z Flip5! Its seamless app integration makes multitasking effortless, allowing you to switch between tasks easily. The innovative flippable design provides a compact form factor that opens into a stunning 6.7-inch Full HD Dynamic AMOLED 2X display. It’s clear this phone has stood out to you. We hope that you continue to enjoy your experience with the Z Flip5. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip 5
on April 2, 2025
Posted by: Triomom
[This review was collected as part of a promotion.] I love my Galaxy Z Flip. It it so small & convenient. It works awesome & seamlessly across all apps
Value
5
Response from Samsung USBy R&R, April 3, 2025
Hi there Triomom,
Thank you for sharing your positive experience with the Galaxy Z Flip5! Its compact and convenient design truly sets it apart, making it an excellent choice for those who value portability without sacrificing functionality. The large Flex Window Cover screen adds even more convenience by allowing quick access to widgets and apps without opening your phone. Additionally, the Cover and main screens are fully customizable, giving you the flexibility to tailor your device to your style and needs. To learn more about how to customize your Flex Window, check out the article below. We’re thrilled that it performs seamlessly across all your apps! Thank you for being a part of the Samsung community!
Customize the Flex Window and main screen on your Galaxy Z Flip5
https://www.samsung.com/us/support/answer/ANS00092486/
-Ty
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Thank you for sharing your positive experience with the Galaxy Z Flip5! Its compact and convenient design truly sets it apart, making it an excellent choice for those who value portability without sacrificing functionality. The large Flex Window Cover screen adds even more convenience by allowing quick access to widgets and apps without opening your phone. Additionally, the Cover and main screens are fully customizable, giving you the flexibility to tailor your device to your style and needs. To learn more about how to customize your Flex Window, check out the article below. We’re thrilled that it performs seamlessly across all your apps! Thank you for being a part of the Samsung community!
Customize the Flex Window and main screen on your Galaxy Z Flip5
https://www.samsung.com/us/support/answer/ANS00092486/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Main screen is not the best
on April 3, 2025
Posted by: Krys25
[This review was collected as part of a promotion.] If you like to use your phone constantly in less than a year your main screen will need to be fixed.
Value
3
Response from Samsung USBy R&R, April 4, 2025
Hello Krys25,
Thank you for sharing your experience with your Galaxy Z Flip5. We appreciate your perspective; it’s clear you are a power user, and we love hearing from those who truly put our devices to work. The Galaxy Z Flip5 brings a unique blend of versatility and style. For many, the compact form factor and upgraded performance make everyday use more convenient and enjoyable. The Galaxy Z Assurance program is available with your device if needed for screen repair options. We thank you for your review. Thank you for choosing Samsung.
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
-Ty
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Thank you for sharing your experience with your Galaxy Z Flip5. We appreciate your perspective; it’s clear you are a power user, and we love hearing from those who truly put our devices to work. The Galaxy Z Flip5 brings a unique blend of versatility and style. For many, the compact form factor and upgraded performance make everyday use more convenient and enjoyable. The Galaxy Z Assurance program is available with your device if needed for screen repair options. We thank you for your review. Thank you for choosing Samsung.
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US