Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Galaxy Z Flip5 experience over the last two years.
on March 23, 2025
Posted by: CaptJac
[This review was collected as part of a promotion.] My initial impression of the Samsung Galaxy Z Flip5 was simply "cool," and that feeling has largely persisted after using it for a while. The novelty of a foldable phone is undeniable, and the Z Flip5 definitely delivers on the "wow" factor.
The build quality of the phone feels premium and solid. While the folded form factor is a bit thicker than a traditional smartphone, the overall construction feels robust. The crease, which was a slight concern initially, quickly becomes something you barely notice once you get used to it. It really does practically disappear during everyday use.
While the phone is undeniably pocketable when folded, I do wish it was just a tad thinner. This would make it even more comfortable to carry around in a pocket.
Regarding the cover screen, I found its functionality to be somewhat limited for my personal needs. While it offers some basic interactions, I didn't find myself using it very frequently.
On the positive side, the Galaxy Z Flip5 shines in its software experience. The seamless actions across apps feature is a definite highlight, making multitasking smooth and efficient. The Now Brief feature proved to be a convenient way to quickly check important information. Additionally, the Audio Eraser is a surprisingly useful tool for cleaning up audio recordings.
In short, if you're looking for a cutting-edge foldable with some neat software tricks and don't mind a slightly thicker folded profile, the Galaxy Z Flip5 is definitely worth considering.
The build quality of the phone feels premium and solid. While the folded form factor is a bit thicker than a traditional smartphone, the overall construction feels robust. The crease, which was a slight concern initially, quickly becomes something you barely notice once you get used to it. It really does practically disappear during everyday use.
While the phone is undeniably pocketable when folded, I do wish it was just a tad thinner. This would make it even more comfortable to carry around in a pocket.
Regarding the cover screen, I found its functionality to be somewhat limited for my personal needs. While it offers some basic interactions, I didn't find myself using it very frequently.
On the positive side, the Galaxy Z Flip5 shines in its software experience. The seamless actions across apps feature is a definite highlight, making multitasking smooth and efficient. The Now Brief feature proved to be a convenient way to quickly check important information. Additionally, the Audio Eraser is a surprisingly useful tool for cleaning up audio recordings.
In short, if you're looking for a cutting-edge foldable with some neat software tricks and don't mind a slightly thicker folded profile, the Galaxy Z Flip5 is definitely worth considering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product ever
on March 25, 2025
Posted by: TheSamungGirl
[This review was collected as part of a promotion.] I’ve been using the Samsung Flip phone since 2022, and I can confidently say I’ll never switch back to another model. I absolutely love it! As a loyal Samsung user, I appreciate the reliability and efficiency of their products. If you’re considering a new phone, I highly recommend giving the Samsung Flip a try—you won’t regret it!
Value
5
Response from Samsung USBy R&R, April 22, 2025
Hola TheSamungGirl,
Thank you for sharing your experience with the Galaxy Z Flip6! It’s fantastic to hear that you’ve enjoyed the Samsung Flip series since 2022 and that it has become your preferred choice. Your loyalty and appreciation for Samsung’s reliability and efficiency truly mean a lot. We’re thrilled that the Flip6 continues to deliver an exceptional experience for you. For anyone exploring options, your recommendation is sure to inspire confidence in choosing the Galaxy Z Flip! Thank you for your review. Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip6! It’s fantastic to hear that you’ve enjoyed the Samsung Flip series since 2022 and that it has become your preferred choice. Your loyalty and appreciation for Samsung’s reliability and efficiency truly mean a lot. We’re thrilled that the Flip6 continues to deliver an exceptional experience for you. For anyone exploring options, your recommendation is sure to inspire confidence in choosing the Galaxy Z Flip! Thank you for your review. Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice to carry
on March 25, 2025
Posted by: Love2Carry
[This review was collected as part of a promotion.] Nice battery life and features ike camera and front screen.
Value
5
Response from Samsung USBy R&R, April 22, 2025
Ahoy Love2Carry,
Thank you for your feedback on the Galaxy Z Flip5! We're thrilled you're enjoying its standout battery life and features like the camera and front screen. It's fantastic to see the Flip5 delivering a great experience, and we hope you continue to make the most of its innovative design and capabilities. The large Flex Window cover screen on the Galaxy Z Flip5 can unlock impressive new capabilities, including a camera so functional you'll never need to open your phone to take a selfie. Want to learn more about all the features included with the FlexCam on your Galaxy Z Flip5? You can do so by checking out the article linked below. Thank you for your review. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Z Flip5! We're thrilled you're enjoying its standout battery life and features like the camera and front screen. It's fantastic to see the Flip5 delivering a great experience, and we hope you continue to make the most of its innovative design and capabilities. The large Flex Window cover screen on the Galaxy Z Flip5 can unlock impressive new capabilities, including a camera so functional you'll never need to open your phone to take a selfie. Want to learn more about all the features included with the FlexCam on your Galaxy Z Flip5? You can do so by checking out the article linked below. Thank you for your review. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best in the segment Z Flip 5
on March 26, 2025
Posted by: hanuman
[This review was collected as part of a promotion.] Samsung really made the best in the segment. It's been 1 and half year in love with this. Absolutely no issues at all as i use rough. And i really like the size its fits perfectly in pocket easy to carry and definitely has an aura to it. Easily grabs attention.
Value
5
Response from Samsung USBy R&R Team, May 7, 2025
How's it going, Hanuman? Thank you for sharing your experience with the Galaxy Z Flip5! We're thrilled to see that it has exceeded your expectations over the past year and a half and has held up well to everyday use. The 3.4-inch Flex Window is designed for self-expression, allowing you to showcase your style and stay connected effortlessly. We're glad you appreciate its compact design as our most portable Galaxy Z Flip yet, fitting perfectly into pockets and making it easy to carry anywhere. It's fantastic to know that it not only meets your needs but also turns heads with its eye-catching look. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Convinced Owner
on March 26, 2025
Posted by: Need2Watch
[This review was collected as part of a promotion.] Let me start by saying that I love my flip phone. I was worried about sacrificing most of the abilities of a good smart phone by going smaller. I finally decided to try it this year. From app to app, texting/ swiping, or entertainment the seamless actions are so smooth. Being able to down size the phone for storage and handling, but yet get the full size when wanted and all the perks with it, hooray! Samsung knocked it out of the park this time in my opinion.
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Thank you for your enthusiastic review of the Galaxy Z Flip5! We’re thrilled that you love the seamless app transitions and smooth texting this phone provides. Our goal was to create a compact device that offers powerful features, like Flex Mode for hands-free calls and multitasking. We appreciate your recognition of the blend of style and functionality in the innovative foldable design. Thanks once again for sharing your feedback. If you have any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy Z Flip 5 is a remarkable device
on March 26, 2025
Posted by: MCG1226
[This review was collected as part of a promotion.] This foldable device offers a unique and compact design. Its sleek form makes it easy to slip into pockets and bags. The innovative folding mechanism adds a touch of futuristic flair. Many appreciate the convenience and portability it provides. It's a testament to how technology can enhance our daily lives.
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Thank you for your feedback on the Galaxy Z Flip6! We’re excited to see you love its compact design and innovative folding mechanism. The portability of the Z Flip6 is a key feature we aimed for, allowing easy storage in pockets or bags. We appreciate your insights and strive to enhance daily experiences through our devices. If you have any further feedback or questions, please reach out to us at Samsung Support. Thank you for being part of the Samsung community! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
No earphones allowed to connect
on March 26, 2025
Posted by: ONE59Y
[This review was collected as part of a promotion.] I've been using Zflip3 & 5 for 4 years.
Only one thing I missed earphone connecting port disappeared. This is unbelievable for those who don't like to use buds.
Thank you.
Only one thing I missed earphone connecting port disappeared. This is unbelievable for those who don't like to use buds.
Thank you.
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your experience with the Z Flip5! We understand how important wired connections are for some users, and it's great to hear your thoughts. While the Z Flip5 does continue the sleek design without a traditional earphone jack, we want you to know that we offer wired Type-C headphones for those who prefer a traditional listening experience. We appreciate your feedback and hope you continue enjoying the innovative features of the Z Flip series! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent compatability with apps - smaller screen
on March 27, 2025
Posted by: Samsungfan707
[This review was collected as part of a promotion.] Received all latest updates till date right from release. Best compatability with apps on smaller screen. Pocket friendly and easy to carry. Video calls can be much easier and impactful even without external case with stand/ support.
Value
5
Response from Samsung USBy R&R, April 22, 2025
Hello Samsungfan707,
Thank you for sharing your experience with the Galaxy Z Flip5! We're thrilled to hear that you've been receiving timely updates and enjoying its compatibility with apps on the smaller screen. Its pocket-friendly design and portability make it a standout choice, and we're glad to know that video calls are convenient and impactful even without additional accessories. We hope the Flip6 continues to enhance your daily activities! Thank you for your review. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip5! We're thrilled to hear that you've been receiving timely updates and enjoying its compatibility with apps on the smaller screen. Its pocket-friendly design and portability make it a standout choice, and we're glad to know that video calls are convenient and impactful even without additional accessories. We hope the Flip6 continues to enhance your daily activities! Thank you for your review. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US