Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Everything
on March 17, 2025
Posted by: Cinderella
[This review was collected as part of a promotion.] Recommend this phone, especially in the medical field
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact , great features
on March 17, 2025
Posted by: Joey006
[This review was collected as part of a promotion.] Love the size and compact when folded. Fits in my pockets easily. So many features and ways to make calls and surf the web. Quality is great and screen sharp
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
small to fit ac by where
on March 17, 2025
Posted by: JimZflip5
[This review was collected as part of a promotion.] Love that is folds to fir almost any where, then open for a large screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This produced has a great future
on March 17, 2025
Posted by: Love7Azad
[This review was collected as part of a promotion.] Great future. Love this produced. Bkjgg fs3gv bgfujv j
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great phone. not the best but good
on March 17, 2025
Posted by: Shiva112993
[This review was collected as part of a promotion.] I love how it's compact and eat but I wish I could take the screen protector without any fear. And I have to treat like a new born baby every time so that it don't break. But I love the phone.
Value
3
Response from Samsung USBy R&R, March 20, 2025
Hi Shiva112993,
Thank you for sharing your thoughts on the Galaxy Z Flip5! Its compact and stylish design makes it a standout choice for those who love innovation and convenience. You can rest assured of its durability. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. Get special coverage for a discounted, one-time screen replacement due to a defect or accident. We appreciate your feedback and are constantly working to enhance the user experience. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Z Flip5! Its compact and stylish design makes it a standout choice for those who love innovation and convenience. You can rest assured of its durability. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. Get special coverage for a discounted, one-time screen replacement due to a defect or accident. We appreciate your feedback and are constantly working to enhance the user experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love the phone
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it for messaged calls streaming movies and to make videos and web cam shows
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phone
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have no issues with this phone. Plenty of storage. Decent battery life considering how much I use it. I haven't come close to hitting the limit and I use a lot of apps and store a lot of files. seamless actions across apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It was good for about 4 months
on March 17, 2025
Posted by: MrRedrum
[This review was collected as part of a promotion.] After 4 months if I close thr phone it turns off and will only come back on if you plug the charger up
Value
2
Response from Samsung USBy R&R, March 20, 2025
Hey there MrRedrum,
Thank you for sharing your experience with the Galaxy Z Flip5! Its sleek design and innovative folding technology make it a standout device. We appreciate your feedback as we continue to improve our products. Suppose your Galaxy phone or tablet drains quickly or is not charging. In that case, you may need to replace a worn-out USB cable or ensure you use the correct charger. Check that the device, charger, and USB cable are not damaged. To learn more about securing your device charges properly, please refer to the article “Samsung Phone or Tablet Will Not Charge,” which will be linked below. If you need further assistance, don’t hesitate to contact a member of our Samsung Support Team. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip5! Its sleek design and innovative folding technology make it a standout device. We appreciate your feedback as we continue to improve our products. Suppose your Galaxy phone or tablet drains quickly or is not charging. In that case, you may need to replace a worn-out USB cable or ensure you use the correct charger. Check that the device, charger, and USB cable are not damaged. To learn more about securing your device charges properly, please refer to the article “Samsung Phone or Tablet Will Not Charge,” which will be linked below. If you need further assistance, don’t hesitate to contact a member of our Samsung Support Team. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US