Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Love the features
on March 17, 2025
Posted by: 2knines2luv
[This review was collected as part of a promotion.] What i like the most is how easy it is to just stick it in a pocket and how easy it is to just use the front screen to reply to a text message or see who's calling and to make calls without having to use the main screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this pocket-sized dynamo!
on March 17, 2025
Posted by: MumzyJ
[This review was collected as part of a promotion.] This cute little phone fits great in my hand and when I fold it if it's perfectly in my pocket. It has seamless actions across apps, and works great like all the Samsung devices I've had in the past.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on March 17, 2025
Posted by: Mpyroner
[This review was collected as part of a promotion.] Its ok but already been thru 5 of them for crack in screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device!
on March 17, 2025
Posted by: Latricezz36
[This review was collected as part of a promotion.] I love the easy accessibility of this phone. I can access the apps from the front screen or the inside screen. The camera on this phone is so clear and smooth and I love the lightweight, yet durable feature of this phone. So glad that I purchased it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone nice and compact
on March 17, 2025
Posted by: 06pontiacgto
[This review was collected as part of a promotion.] This is another great phone. Does everything exceptional. Good camera fast response to commands. Runs through batteries rather quickly but other than that i would purchase again. I will be upgrading to the Z 6 flip next.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone. The flip. How it compacts.
on March 17, 2025
Posted by: ShimmyCoco
[This review was collected as part of a promotion.] I just like how it flips and becomes half for more space. I hate that there are no really good covers made for it, that i can find anyway. More sturdy and can actually protect the phone. But I still like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping Amazing Zflip!
on March 17, 2025
Posted by: MissCodyBlue88
[This review was collected as part of a promotion.] The Zflip is by far my favorite Samsung Galaxy! It is flipping amazing! I love it's seamless actions across apps and the Bixby features as well as AI. It has perks of being compact, outside screen and so handy with tap pay. Most convenient Samsung Galaxy I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The good and the bad
on March 17, 2025
Posted by: EmmyLou
[This review was collected as part of a promotion.] The phone still has issues of the screen protector coming up after you flip and close to many times. Seems to eat out of battery when trying to play games.
Value
3
Response from Samsung USBy R&R, March 20, 2025
Hey EmmyLou,
Thank you for sharing your experience with the Galaxy Z Flip5! This device is designed to provide a seamless and innovative foldable experience, combining power and portability. If you’ve noticed that your battery is draining faster than usual, checking for software updates might be a good idea. You can also optimize your battery life in the device’s Settings. Additionally, please refer to the article below for tips on battery optimization. Make sure to take advantage of the benefits that come with your device. The Galaxy Z Assurance program offers one free screen protector replacement and discounts on screen repairs. We appreciate your insights and are committed to enhancing user satisfaction with each new generation of Samsung devices.
-Ty
Battery Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip5! This device is designed to provide a seamless and innovative foldable experience, combining power and portability. If you’ve noticed that your battery is draining faster than usual, checking for software updates might be a good idea. You can also optimize your battery life in the device’s Settings. Additionally, please refer to the article below for tips on battery optimization. Make sure to take advantage of the benefits that come with your device. The Galaxy Z Assurance program offers one free screen protector replacement and discounts on screen repairs. We appreciate your insights and are committed to enhancing user satisfaction with each new generation of Samsung devices.
-Ty
Battery Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Galaxy Z Fold5 and Flip5 Z Assurance
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US