Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
4
A Sleek and Powerful Flip Phone
on February 25, 2025
Posted by: Heather
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip5 is a stunning device that combines sleek design, impressive performance, and innovative features. Here's what I love about it:
1. *Design*: The Flip5's compact, foldable design makes it a head-turner. The premium glass and metal construction feel solid and luxurious.
2. *Performance*: With a large 6.7-inch Dynamic AMOLED display and a powerful Qualcomm Snapdragon 8 Gen 2 processor, the Flip5 delivers seamless performance and stunning visuals.
3. *Camera*: The dual-camera setup (12MP primary + 12MP ultra-wide) takes excellent photos, with impressive low-light performance and features like Super Steady video stabilization.
4. *Battery Life*: The Flip5's 3700mAh battery provides all-day battery life, even with heavy usage.
5. *Software*: Samsung's One UI 5.1 offers a clean, intuitive interface and timely software updates.
2. *Performance*: With a large 6.7-inch Dynamic AMOLED display and a powerful Qualcomm Snapdragon 8 Gen 2 processor, the Flip5 delivers seamless performance and stunning visuals.
3. *Camera*: The dual-camera setup (12MP primary + 12MP ultra-wide) takes excellent photos, with impressive low-light performance and features like Super Steady video stabilization.
4. *Battery Life*: The Flip5's 3700mAh battery provides all-day battery life, even with heavy usage.
5. *Software*: Samsung's One UI 5.1 offers a clean, intuitive interface and timely software updates.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has been ok.
on February 25, 2025
Posted by: Dognose
[This review was collected as part of a promotion.] I have enjoyed this phone but I have questions about how durable it is. The ear piece has never worked. I have to put it on speaker when I make calls. Other than that, it's been great!
Value
3
Response from Samsung USBy R&R, February 28, 2025
Hi Dognose,
Thank you for sharing your experience with your Galaxy Z Flip5. We are glad to hear you have enjoyed using the phone and the versatility of the design. The durability of your Z Flip5 is designed to withstand over 200,000 folds. The innovative FlexMode and the compact form allow the Z Flip5 to keep up with your lifestyle. If you can’t hear anything when calling, “Mute all sounds” might be on. Follow these steps to turn off the feature: Open your “Quick Settings” and tap “Settings.” Tap “Accessibility”. Tap “Hearing enhancements.” Taggle on the switch next to “Mute all sounds” to turn it off. Please get in touch with our Samsung Support Team if the troubleshooting steps for your earpiece do not work for you. Thank you for your review. We’re here to help—thank you for choosing Samsung!-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Flip5. We are glad to hear you have enjoyed using the phone and the versatility of the design. The durability of your Z Flip5 is designed to withstand over 200,000 folds. The innovative FlexMode and the compact form allow the Z Flip5 to keep up with your lifestyle. If you can’t hear anything when calling, “Mute all sounds” might be on. Follow these steps to turn off the feature: Open your “Quick Settings” and tap “Settings.” Tap “Accessibility”. Tap “Hearing enhancements.” Taggle on the switch next to “Mute all sounds” to turn it off. Please get in touch with our Samsung Support Team if the troubleshooting steps for your earpiece do not work for you. Thank you for your review. We’re here to help—thank you for choosing Samsung!-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy excellence
on February 25, 2025
Posted by: DarkestKnight
[This review was collected as part of a promotion.] Great as expected from Samsung speed and flow on point. Front screen makes photos and videos fun without having to open the phone fully yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Portable lover
on February 25, 2025
Posted by: AVERY1033
[This review was collected as part of a promotion.] It fixes in my pocket no stress with ease and easy to pull out and see who is calling quickly go back in my pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the phone
on February 25, 2025
Posted by: Eric1212
[This review was collected as part of a promotion.] Love all the functions of the flip 5 it fits easily in my pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pacakagable
on February 25, 2025
Posted by: Osita17
[This review was collected as part of a promotion.] Small easy to use, fits everywhere not heavy good sound , glad the screen is not noticeable where it folds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great but could be better
on February 25, 2025
Posted by: Pengi94
[This review was collected as part of a promotion.] I bought the phone a year ago now and it has been amazing. Overall screen touch motions have been flowing seemlessly and the audio is still clear. The indent from the fold after a year is not as bad as i was expect when using the phone i never notice the dip in the middle. However, the plastic casing around the screen did start to crack and peel off. Luckily it has no effect to the actual function of the phone and is more of a visual displeasure.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Small but amazing phone
on February 25, 2025
Posted by: Faaaith
[This review was collected as part of a promotion.] I cannot believe how inlove I am with this phone. With its seamless actions across apps and so easy to use and so fun with being to be customized and all. I thought i will be using this phone temporarily only. But as i use it more and more, i unlock more great features it have.
Value
5
Written by a customer while visiting Samsung US