Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Galaxy z flip 5
on February 25, 2025
Posted by: MamaBear
[This review was collected as part of a promotion.] I seriously love my phone and I am glad this is the phone I chose!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung have the best phones.
on February 25, 2025
Posted by: Zazy2day
[This review was collected as part of a promotion.] I love my Samsung. For the past 15 years galaxy has been the only phone I have used. I have my phone in had at all. The flip phone was perfect for me I can close it and put it in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Love the flip aspect, but not functionality
on February 25, 2025
Posted by: Flipzzz
[This review was collected as part of a promotion.] I love the compact nature of the phone which is why I stayed with the flip line so long. However the battery life is terrible to the point where I always have a powerbank with me.
Additionally, the phone is fragile. As I type this, the bottom screen is rapidly flickering and I can barely seen the bottom screen and it is barely usable at this point. It broke just after the 1 year mark.
Value
2
Response from Samsung USBy R&R, February 27, 2025
Howdy Flipzzz,
Thank you for reaching out and sharing your feelings about your Galaxy Z Flip5. We are so happy you love the concept of the modern flip phone with a cool edge and compact feel. Your loyalty means a lot to us. We are glad you could align with a series of devices that suit your style and needs in a mobile device. Optimizing your battery and phone use will allow for longer battery time. Reducing your screen resolution. If you are streaming a lot, ensure your background applications are closed. A YouTube video below links more information on increasing your battery life. The Galaxy Z Flip5 has been built to withstand! Tested and verified to withstand 200,000 folds over 5 years of daily use, with some water resistance, for those never-know moments. If your screen is flickering and not quite the same, you have out-of-the-box screen protection with your phone. With the Galaxy Z Assurance, Internal screen protection is pre-installed on Galaxy Z products. Plus, get a free one-time screen protector replacement if needed. Even if it’s been over the year mark, don't hesitate to contact us to discover your options. We are here to help. We look forward to hearing from you. Thank you for reaching out and sharing your experience. We hope you continue to feel the love of the Z Flip Series. Thanks for choosing Innovation with Samsung! -Ty
Increase your Samsung Galaxy battery life | Samsung US
https://www.youtube.com/watch?v=pRki4qIWbXc
Samsung Support
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Thank you for reaching out and sharing your feelings about your Galaxy Z Flip5. We are so happy you love the concept of the modern flip phone with a cool edge and compact feel. Your loyalty means a lot to us. We are glad you could align with a series of devices that suit your style and needs in a mobile device. Optimizing your battery and phone use will allow for longer battery time. Reducing your screen resolution. If you are streaming a lot, ensure your background applications are closed. A YouTube video below links more information on increasing your battery life. The Galaxy Z Flip5 has been built to withstand! Tested and verified to withstand 200,000 folds over 5 years of daily use, with some water resistance, for those never-know moments. If your screen is flickering and not quite the same, you have out-of-the-box screen protection with your phone. With the Galaxy Z Assurance, Internal screen protection is pre-installed on Galaxy Z products. Plus, get a free one-time screen protector replacement if needed. Even if it’s been over the year mark, don't hesitate to contact us to discover your options. We are here to help. We look forward to hearing from you. Thank you for reaching out and sharing your experience. We hope you continue to feel the love of the Z Flip Series. Thanks for choosing Innovation with Samsung! -Ty
Increase your Samsung Galaxy battery life | Samsung US
https://www.youtube.com/watch?v=pRki4qIWbXc
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Front screen accessibility
on February 25, 2025
Posted by: Brianr31
[This review was collected as part of a promotion.] I use my phone for work and play and it exceeds my expectations. I haven't had any issues and love the functionality of this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flip 5 is great
on February 25, 2025
Posted by: Samsung415years
[This review was collected as part of a promotion.] I like the compactness of the phone when folded. Easy to keep up with in jackets, jeans, etc. I like the photos I take especially when folded as selfies. It's so much easier than the slab phones.
I do wish the outer glass area had more features available. Almost duplicating they inside. Maybe a Samsung game that can be played on the outside screen will encourage more people to use that screen.
Screen covers have been an issue. They tend to tear at the edge. And my first screen had an issue at the fold. Now I'm having an issue on the top half left side.
Otherwise I like the phone. Might be interested in future flips... in time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love my phone the only thing I dislike is the ba
on February 25, 2025
Posted by: MrBlue
[This review was collected as part of a promotion.] It works perfectly fine. No issue so far using the phone really easy. The only issue is the battery
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Flip 5 Fun
on February 25, 2025
Posted by: Sapperz
[This review was collected as part of a promotion.] I've had my Z Flip 5 device for a year now and overall it's been so useful. I can do so much such as editing, playing mobile games, go watch and post on social media. In my opinion, the device has so much to offer. My biggest critique is the camera. The camera is great but it can improve in quality, especially the front camera. Sometimes the photo can turn out blurry or desaturated. That's all I've the issues I've had with the device, I've taken care of it since the day I've owned the device and I can say for sure that it's sufficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy for seniors
on February 25, 2025
Posted by: Rckyrmbo2572
[This review was collected as part of a promotion.] Find it easy to operate and love the camera and it easy to.answer the call. For very simple to operate the phone and the camera too
Value
5
Written by a customer while visiting Samsung US