Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
3
Folding phone not ready yet?
on February 11, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] I was enjoying the flip series until the vessel that covers the screen cracks. The part where it starts cracking is the folding area. The rubber that is insdie the vessel sticks out and it became very annoying. Other than that I was very satisfied.
Value
3
Response from Samsung USBy R&R, February 19, 2025
Hi There Cookie,
Thank you for sharing your experience with the Galaxy Z Flip5. The concept of your device is a lot of fun, and there’s so much you can do with the Z Flip. One of the benefits of being a Z Series device owner is that you are enrolled in the Galaxy Z Assurance program. This program provides you with free services and discounts on repairs for your device’s screen. More information will be linked for your reference. We are here to discuss your options, and we encourage you to reach out to one of our skilled members of the Samsung Support Team for further assistance. We look forward to hearing from you. Thank you for your feedback, and thank you for choosing Samsung! -Ty
Galaxy Z Fold5 and Flip5 Z Assurance:
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip5. The concept of your device is a lot of fun, and there’s so much you can do with the Z Flip. One of the benefits of being a Z Series device owner is that you are enrolled in the Galaxy Z Assurance program. This program provides you with free services and discounts on repairs for your device’s screen. More information will be linked for your reference. We are here to discuss your options, and we encourage you to reach out to one of our skilled members of the Samsung Support Team for further assistance. We look forward to hearing from you. Thank you for your feedback, and thank you for choosing Samsung! -Ty
Galaxy Z Fold5 and Flip5 Z Assurance:
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Cover screen.
on February 11, 2025
Posted by: Flipznext
[This review was collected as part of a promotion.] This products cover screen makes it easier to use. They include all your essentials applications on the cover.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied with my Z flip5
on February 11, 2025
Posted by: Casscass
[This review was collected as part of a promotion.] The Samsung Z flip5 phone has been such a good phone for me. What I love about this phone is how compact it is. The screen is quite amazing too. People ask if I have a hard time with the screen and how it folds? I show them how smooth and perfect it is. The screen is great for my gaming as well and taking pictures or recording videos.
All in all I'm satisfied.
All in all I'm satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cell phone
on February 11, 2025
Posted by: Ana226
[This review was collected as part of a promotion.] Had my cellphone for a year now and I love it. I have not had any problems with it and it works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it, but lacks camera power.
on February 12, 2025
Posted by: Thecamera
[This review was collected as part of a promotion.] Phone is great. Features are great. Samsung really did a great job making this phone, but...... yeah the camera is the weak point for this phone. I love taking pictures. The camera does an "ok" job with pics, but the camera on the notes are by far 100 times better. I barrow a note 20 ultra when I need amazing photo quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not enough storage had to buy more through google
on February 12, 2025
Posted by: QueenGrammy
[This review was collected as part of a promotion.] I use my phone for everything. It's awesome for everything except storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z flip 5
on February 12, 2025
Posted by: Rgpolock
[This review was collected as part of a promotion.] I enjoy all of my Samsung products. Their seamless integration and consistent operation. I have never had any issues with anything I have purchased over the years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones
on February 12, 2025
Posted by: Cancan
[This review was collected as part of a promotion.] The Z flip5 has been one of the best phones I've ever had, with seamless actions across apps and multitasking endless features.
It's been about two years and no issues so far with my device. I usually use it for work and personal scrolling on social media. Games are also pretty easy to navigate.
It's been about two years and no issues so far with my device. I usually use it for work and personal scrolling on social media. Games are also pretty easy to navigate.
Value
5
Written by a customer while visiting Samsung US