Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
4
Well worth the price
on February 11, 2025
Posted by: kruegercl82
[This review was collected as part of a promotion.] Love the translator option comes in extremely handy this day and age The screen was dense a lot of abuse the phone can take a beating it's never slow never glitches excellent phone
Value
4
Response from Samsung USBy R&R Team, February 11, 2025
Thank you so much for sharing your fantastic experience with the Galaxy Z Flip5, Kruegercl82! It’s great that you’re loving the translator feature! It's truly a game-changer in today's interconnected world. Knowing that the screen and hardware has been durable is music to our ears. We put a lot of effort into making sure the Z Flip5 is both durable and reliable, and your feedback about it never being slow and never glitching is exactly what we strive for. Your positive experience truly highlights the excellence of the phone. If you ever have any questions or need assistance with anything, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I am so in love with this phone!!!!
on February 11, 2025
Posted by: FunnyFarmer5150
[This review was collected as part of a promotion.] Omg where do I start the audio erasure or the wireless power share.... Amazing phone guys. Percection
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I caved in
on February 11, 2025
Posted by: IMATech2
[This review was collected as part of a promotion.] Although I was initially skeptical about buying a Galaxy flip phone, boy am I so glad I caved in...Being a power user, I needed a phone that can handle streaming, multi-tasking, gaming, and creating and editing files and photos,
while simultaneously staying abreast of what's happening in my neck of the woods. The Galaxy Z Flip 5 answered all of my wants and needs. It is easily powerful enough to handle everything I throw at it, and seamlessly integrates the Now brief so that I don't miss a thing while multi-tasking. I really love the way my flip navigates seamlessly across multiple apps like audio eraser and YouTube, using the multi window feature.
Trust me when I tell you that this Z Flip 5 is a real gem.
while simultaneously staying abreast of what's happening in my neck of the woods. The Galaxy Z Flip 5 answered all of my wants and needs. It is easily powerful enough to handle everything I throw at it, and seamlessly integrates the Now brief so that I don't miss a thing while multi-tasking. I really love the way my flip navigates seamlessly across multiple apps like audio eraser and YouTube, using the multi window feature.
Trust me when I tell you that this Z Flip 5 is a real gem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone that folks and fits easily in your poc
on February 11, 2025
Posted by: Squiddy1978
[This review was collected as part of a promotion.] The flip phone is now compact and fits in your pocket so much easier and doesn't stick out. The main screen is also protected whenever it's folded up so that it doesn't get scratched. The phone can be opened halfway and have two screens open at the same time. I've had the phone for years and never had any issue with speed or apps or battery life. This has been the best phone purchase I've made and it's 5 out of 5 stars in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on February 11, 2025
Posted by: Alebrwd
[This review was collected as part of a promotion.] This phone is a great conversation starter and with its new cover screen, it helps so much with doing simple tasks or even taking a great picture with its 12 mp camera! And its crease is barely visible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great form-factor but no flagship audio codec
on February 11, 2025
Posted by: swexan
[This review was collected as part of a promotion.] I really love the form-factor and "pocketability" of this phone.
The performance is still generally snappy and the camera still takes great shots in most conditions.
As a self-professed audiophile however, Samsung's stubborn insistence on explicitly excluding the "free" high-end audio codecs available to them from Qualcomm is quickly becoming a dealbreaker.
There is no longer an additional licensing fees for Snabdragon Sound including the lossless bluetooth audio codec supported by many high-end headphones and earbuds but Samsung takes them out anyways, supposedly to promote their own audio codec but that isn't even supported by Samsung's own high-end line of audio equipment in the AKG brand so it is really inexplicable.
There is no longer an additional licensing fees for Snabdragon Sound including the lossless bluetooth audio codec supported by many high-end headphones and earbuds but Samsung takes them out anyways, supposedly to promote their own audio codec but that isn't even supported by Samsung's own high-end line of audio equipment in the AKG brand so it is really inexplicable.
I realize this is a one subject review, but as much as I like this phone, this will be my last Samsung unless aptx lossless Bluetooth codec is added into the next generation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on February 11, 2025
Posted by: RReese
[This review was collected as part of a promotion.] This phone is awesome, compact and easy to carry. Phone is very fast with emails and streaming services. Very happy overall, the only complaint is, phone has to be unfolded and unlocked for Google to work, which is crazy stupid. It use to work wonderful before the last few updates. To me that feature is important.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it because it's different from the normal
on February 11, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] I love the seamless-ness between apps and how smooth it is going from flipped to not flipped and the dual app support when it is folded a little. Also very convenient when using YouTube or something being able to have your own built in stand, just being able to fold it half way and have your phone sitting up is so nice. I also love being able to record like a camcorder it's so much more convenient holding and different which I do like about this phone.
Value
5
Written by a customer while visiting Samsung US