Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Greatest phone ever so nostalgic yet super modern
on February 11, 2025
Posted by: Candyy
[This review was collected as part of a promotion.] I love how sleek and modern the phone is the features make it super easy to use and navigate feels nostalgic but modern. Best phone ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only issue I have, gets to hot, other than love f
on February 11, 2025
Posted by: JayVick
[This review was collected as part of a promotion.] Had Samsung going on 13 years, need I say more, just saying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
it flips but it needs to do more than that
on February 11, 2025
Posted by: flipad
[This review was collected as part of a promotion.] the flipping is a nice feature I really love. I enjoyed the selfie review on the smaller screen.
but I gradually found more issues.
1. the battery life is not good.
2. screen resolution is not top-notch
3. it has thick bezles
1. the battery life is not good.
2. screen resolution is not top-notch
3. it has thick bezles
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone
on February 11, 2025
Posted by: Sdot2290
[This review was collected as part of a promotion.] Perfect in every way especially how compact it is and easy it is to fit in pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 5 review
on February 11, 2025
Posted by: Bwilli
[This review was collected as part of a promotion.] This is a very good device. I've never had a problem. This is my first flip phone and I love it. I'm very sold on the concept. Opening and closing is very easy and smooth. The apps all work smooth and seamlessly. If you're thinking about getting a flip phone, do it, you won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Major problems with the screen
on February 11, 2025
Posted by: Hfrancks
[This review was collected as part of a promotion.] I was barley able to use the device for a few months. Screen was broken within a month, paid to have it fixed, got it back over a week later, and it broke again in the same spot right at the fold within another month. It has been sitting in a drawer since not usable as I was going to pay to have it fixed a third time.
Value
1
Response from Samsung USBy R&R, February 15, 2025
Hey There Hfrancks,
You’ve had quite a journey with your Galaxy Z Flip5, and we’d love to help you bring it back from the drawer and back into your daily use. As one of the most innovative devices available, having a functional screen is essential to accessing all the amazing features it offers. Did you know that as an owner of a Z Series device, you have the option of Galaxy Z Assurance? This program provides several fantastic benefits, particularly for screen repairs. You can find more information linked below. Additionally, for eligible devices, we offer Samsung Care+, which provides extended protection and extra support. Having this additional coverage can offer valuable peace of mind for your investment.Why not reach out to our Samsung Support Team to explore your options? We want to help you reconnect with your device! Thank you for being a part of the Samsung community!
-Ty
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
You’ve had quite a journey with your Galaxy Z Flip5, and we’d love to help you bring it back from the drawer and back into your daily use. As one of the most innovative devices available, having a functional screen is essential to accessing all the amazing features it offers. Did you know that as an owner of a Z Series device, you have the option of Galaxy Z Assurance? This program provides several fantastic benefits, particularly for screen repairs. You can find more information linked below. Additionally, for eligible devices, we offer Samsung Care+, which provides extended protection and extra support. Having this additional coverage can offer valuable peace of mind for your investment.Why not reach out to our Samsung Support Team to explore your options? We want to help you reconnect with your device! Thank you for being a part of the Samsung community!
-Ty
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Compact and efficient
on February 11, 2025
Posted by: JLE1103
[This review was collected as part of a promotion.] It has seamless actions across apps. Now Brief to use features on the phone name it easy to use. It's a great pocket phone to say the least.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool flip phone
on February 11, 2025
Posted by: Moonzombie
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 5 stands out in the foldable phone market for its stunning design, impressive performance, and functional upgrades over its predecessors. While the price is high, its unique form factor and cutting-edge features make it an attractive option for those who want something different in a smartphone. It’s a premium, futuristic device that doesn’t compromise on everyday usability.
Value
5
Written by a customer while visiting Samsung US