Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
My Favorite Phone (Ever)
on September 7, 2023
Posted by: Asif1213
[This review was collected as part of a promotion.] I use my phone from everything from work applications to measuring my health goals and the Galaxy Flip 5 kept up with everything and more! This combined with the forma factor makes this my favorite phone ever!
The additional bonus is how the phone fits perfectly within the Samsung ecosystem. I am able to transfer files easily between devices.
I don't think I can be more pleased with this purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip phone giving the best experience
on September 15, 2023
Posted by: Flipphonefan
[This review was collected as part of a promotion.] I have researching on the flip phones for a while. I am a fan of them since the razr series of motorola. But this phone with the big screen as well as the front sreen is a winner..
Smooth to use. Excellent quality , great cameras and essy to handle.
I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the product
on August 21, 2023
Posted by: Lovesamsung
[This review was collected as part of a promotion.] Amazing product love Samsung I love the product is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smallwrld 5
on September 13, 2023
Posted by: ShawnShawn
[This review was collected as part of a promotion.] Flip 5 is the TRUTH! I enjoy this phone so much! I use it for multiple things, checking email, playing games work functions and applications.
The sleekness of the 5 is everything for me! I enjoyed the flip 3, but this 5 is LIFE! the bigger screen when it's folded the camera! Man, I just LOVE THIS PHONE!
FIVE AND ALIVE ☺️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on September 21, 2023
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I have been a Galaxy user for many years. I wanted a bigger phone but wanted it to fit better in my pocket or purse so I tried the ZFlip 5. I didn't like anything about it. The battery did not last well at all. I mainly use my phone for texting, GPS (I always have the phone charging while driving) and Facebook. I had to charge my phone throughout the day. Yes folding the phone made it shorter, but it was very thick to put in a pocket. Ultimately, I returned the ZFlip 5 and opted for the S23 Ultra and I am very happy with it.
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 27, 2023
Hello GalaxyGirl, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important all day battery life is to your enjoyment of your device. The Samsung Galaxy Z Flip5 does have an adaptive battery that will increase over time. We do love hearing you have found the device of your dreams in the Samsung Galaxy S23 Ultra. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Screen issue
on December 22, 2023
Posted by: drock82
[This review was collected as part of a promotion.] right at the center of the screen where it fold the pixels have went out phone is just 2 months old Definitly do not buy
Value
1
Response from Samsung USBy Social Commerce, January 3, 2024
Hi there Drock82, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you on a daily basis and feeling as though you've made a good investment. We do offer a one year warranty for all manufacturing defects. We have provided a link to your warranty information below and the Samsung Support Team for assistance with a warranty claim and working towards getting your device to full functionality. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Bad Choice
on December 23, 2023
Posted by: Ginaluvsgeorge
[This review was collected as part of a promotion.] I am not happy with this device. It has a line right across the middle of the screen. The screen blinks and turns black. Completely unhappy
Value
1
Response from Samsung USBy Social Commerce, January 5, 2024
Hi there Ginaluvsgeorge, we appreciate you sharing your thoughts with us on your Samsung Galaxy Z Flip5. We would be more than happy to help you with the display going black and the line you mentioned. We have provided a link to your warranty information and the Samsung Support Team to help you with a warranty claim and reviewing all of the repair options for your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A phone with great expectations
on February 5, 2024
Posted by: Ultrasamurai770
[This review was collected as part of a promotion.] With the daily life of a person, it's a phone with great expectations. Truly one of the most important thing is a way to enjoy streaming services and music with the best quality graphics and sound software to pass time. Another great feature is the camera that could capture a great scene of your life with things you hold dearly. With the flip feature it helps fit into small pockets and a great way to protect your screen, I even use it to take better picture angles that no other phone could use.
Value
5
Written by a customer while visiting Samsung US