Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
3
Front screen
on November 6, 2024
Posted by: Lovevivendi
[This review was collected as part of a promotion.] Front screen has less function than I thought. It has limited app to use.
Value
3
Response from Samsung USBy Social Commerce, November 8, 2024
Good day Lovevivendi,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your Z Flip6 is folded, you can use your cover screen touch screen to access shortcuts without opening your Z Flip6. You can easily customize the appearance and functions of your cover screen. 1. From Settings tap Cover screen. 2. Tap one of the following options: * Manage: Choose a wallpaper design for the Cover screen. * Tap the layout image to customize the elements on the screen. * Add new: Create a customized wallpaper to save to your designs. * Widgets: Choose what information to show when you swipe left on the cover screen. * Cover screen timeout: Set the cover screen to turn off after a set amount of time. * Show notifications: Enable this feature to automatically display notifications on the cover screen. * Turn on screen for notifications: Enable this feature to automatically turn on the cover screen when you receive a notification. * Quick responses: Add or remove text message responses. I have included a link to your device manual so that you may easily customize your device to suit your personality. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your Z Flip6 is folded, you can use your cover screen touch screen to access shortcuts without opening your Z Flip6. You can easily customize the appearance and functions of your cover screen. 1. From Settings tap Cover screen. 2. Tap one of the following options: * Manage: Choose a wallpaper design for the Cover screen. * Tap the layout image to customize the elements on the screen. * Add new: Create a customized wallpaper to save to your designs. * Widgets: Choose what information to show when you swipe left on the cover screen. * Cover screen timeout: Set the cover screen to turn off after a set amount of time. * Show notifications: Enable this feature to automatically display notifications on the cover screen. * Turn on screen for notifications: Enable this feature to automatically turn on the cover screen when you receive a notification. * Quick responses: Add or remove text message responses. I have included a link to your device manual so that you may easily customize your device to suit your personality. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
2
Flip 5 phone
on November 7, 2024
Posted by: Mikayla
[This review was collected as part of a promotion.] I have the flip 3 before this one. I have my flips. They fit my ideal idea of a phone
Value
2
Response from Samsung USBy Social Commerce, November 8, 2024
Hello Mikayla,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your device or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your device or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Written by a customer while visiting Samsung US
Customer Rating
4
Great mini phone, with some adjustments
on November 8, 2024
Posted by: SamSang
[This review was collected as part of a promotion.] The greatest weaknesses of the phone are the frailty of the inner screen and Samsung's need to reinvent the wheel when it comes to ubiquitous google apps such as Google pay. You can change to google pay, Google assistant, and Google keyboard but it comes with quirks. The same can be said about use of most apps on the outer screen. You need a 3rd party app to use anything but the most basic apps but once you have it you can do almost anything on the outer screen, with a few minor drawbacks. Full screen never works for videos in browsers but other apps don't seem to have a problem doing full screen video.
The ai update coming to flip 5 despite the 6 already being out was a nice of example of one of the general upsides of Samsung: longevity of support.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 5 is one of the best phones
on November 9, 2024
Posted by: Sparky
[This review was collected as part of a promotion.] I have had my flip 5 for just shy of a year. It is absolutely one of the best phones I have ever owned! From features to durability it is a winner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool product design
on November 9, 2024
Posted by: vonmyx
[This review was collected as part of a promotion.] This product is robust, cute and it hall the greatest features I needed for a smartphone and not to mention it has a cool Factor because ot its design! I encourage most of my colleagues at work to buy or switch to the Samsung Z flip series because of its portability, unique design and whenever I go to restaurants or mall, most people ask what phone am I using and I always informed them that it is the new Samsung Z flip series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features in a compact design
on November 9, 2024
Posted by: Bugdaddy
[This review was collected as part of a promotion.] With the latest AI update the translation feature is helpful in my travels.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Flip 5
on November 11, 2024
Posted by: Msjaye30
[This review was collected as part of a promotion.] My Flip 5 is the ultimate it's the best phone on the market. With the new Galaxy AI, it's just awesome. This phone does so much. I mean, it's like, I don't know, just the best. That's all I know. I don't even know how to say it. I'm just in awe of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We love this thing!
on November 12, 2024
Posted by: GadgetPrince
[This review was collected as part of a promotion.] I switched my son from a TCL to this galaxy flip 5 in mint green because all of the Galaxy AI features were awesome. The outside screen is so cool and he loves it because he can do a lot with his phone with out even opening it. The battery life is quite good for being a device with all that's going on. He likes that it is small and compact. He said it fits his pocket perfectly. He's super happy with this phone.
Value
5
Written by a customer while visiting Samsung US