Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
4
Great phone
on August 26, 2024
Posted by: Spoiledrotten
[This review was collected as part of a promotion.] Great phone ... the flip 5 is so much better than the flip 3 and flip 4 mostly the front screen widgets and mostly the customization/ upgrade options
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I have had in my pocket!
on August 26, 2024
Posted by: Jinrazi
[This review was collected as part of a promotion.] Galaxy Flip 5. One of the best phones, I have ever had in my pocket, is this wonder called Galaxy Flip 5. It's an amazing product that has a beautiful screen and it flips open for that Nostalgia. At my finger tips is one of the best features I have had the pleasure of using is of course the Galaxy AI. It not only feeds my imagination with all the new possibilities, but it also makes life that much easier. Imagine just circling a picture as an amazing and effective way to search. It also helps with picture taking using the Flexcam that yup you guessed it, it auto zooms and helps get that beautiful angle that just makes that picture pop! Need to learn a new language? Need a translator ? I think not, with Galaxy AI live translations are fluent. Like having an interpreter right next to you. Speak into the app and it will say it in the chosen language. You can see both languages using the flex window the Galaxy flip5 has. This little device is a must in my daily life and if you need your calls translated to needing the best picture you can imagine than the Galaxy Flip 5 is for you. Galaxy Flip 6 is here now too. Might just upgrade myself cause if the Flip 5 is this good I'm looking forward to the Flip 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on August 26, 2024
Posted by: SillyMolly
[This review was collected as part of a promotion.] I just love my Galaxy Flip5! I can put just about anywhere..pockets, purse, backpack, etc. It doesn't take up much space, which I really like. I used to have to fit my purse or bag to my phone, because it was so big. Not with this one!👏 Also, since Galaxy AI was introduced, it's so much easier to find things online! 🥳
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice effort but not win
on August 26, 2024
Posted by: BobbyCrown
[This review was collected as part of a promotion.] The screen is inferior to standard of Samsung name. The touch interface is inferior to your competitors. Lack of apps for small screen is not good. Really disappointed in the screen, something samsung is known for good screens. Camera is disappointing and lack of gestures for using camera in (human-less) mode.
The form factor when folded is attractive. Nice materials used in the construction of device makes it feel premium.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Howdy BobbyCrown,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love to be able to assist you with whatever you may be experiencing with your Galaxy Z Flip5, however, we need more information about what you are experiencing than we currently have available. If you would like help troubleshooting your device, feel free to reach out to Samsung Support. If you have any questions for us or if you would like to share additional feedback with us regarding your purchase, let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love to be able to assist you with whatever you may be experiencing with your Galaxy Z Flip5, however, we need more information about what you are experiencing than we currently have available. If you would like help troubleshooting your device, feel free to reach out to Samsung Support. If you have any questions for us or if you would like to share additional feedback with us regarding your purchase, let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Folding Hero Phone
on August 26, 2024
Posted by: TinyHero
[This review was collected as part of a promotion.] I no longer worry about buying expensive screen covers and removing everything from my pants pocket that might damage my device. My phone folds so I can easily clip it to my belt.
I can access calendar., alarms, texts and access work apps from smaller front screen. If I want to enjoy streaming services or YouTube or tik tok videos. I open to full screen. I never worry about how many times I open or close my phone.
I can access calendar., alarms, texts and access work apps from smaller front screen. If I want to enjoy streaming services or YouTube or tik tok videos. I open to full screen. I never worry about how many times I open or close my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy Ai is a game changer for college!
on August 26, 2024
Posted by: PugZilla
[This review was collected as part of a promotion.] This phone is essential for my daily life. One of the things I love is that it folds up and you can carry it with you without taking up so much room. The camera is great, the screen is sharp, and the battery life is decent but the fast charging makes up for that. The new software update bringing galaxy Ai to this phone has changed how I use it. I study my professors PowerPoints on this phone and when I need to look up a word, term, or picture the galaxy AI comes in handy to look up everything without having to leave the app. Honestly I'm excited for what else this phone can do. Only request is please bring DEX to the flip! That would make it perfect!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fullcover screen!
on August 26, 2024
Posted by: TayTay1459
[This review was collected as part of a promotion.] I previously owned a Zflip 3 and when the screen broke I realized I could still operate from the cover which is the reason why I bought the Zflip 5. The bigger cover screen makes using it so much easier. The full keyboard allows me to reply to texts and emails. I can take pictures and set widgets to use that don't require me to constantly open and close my phone. The o ly drawback is that I cannot initiate a text or email from the cover screen but even of the regular screen blacks out, I can use voice to text to initiate either. Overall I love this phone and it's worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is AMAZING
on August 26, 2024
Posted by: RedPanda429
[This review was collected as part of a promotion.] This is my first samsung phone and I love it. My favorite features would have to be the customizable aspect that Samsung has the nostalgia of hanging up by folding the phone as well as galaxy AI. This has definitely made me love samsung and I look forward to seeing what comes next from them!
Value
5
Written by a customer while visiting Samsung US