Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Love the fold
on August 26, 2024
Posted by: Cdjohnson
[This review was collected as part of a promotion.] I remember a time when cell phones were just unheard of. Im that old. The slim design of my flip phone helps to have better control. Arthritis and all.....lol. not only is my phone pocket friendly, but galaxy ai has help to improve the way I use my phone. The ease of taking photos, and enhancing them, well it just amazes me. Thank you for making this phone old lady friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Z Flip 5 review
on August 26, 2024
Posted by: DavidH
[This review was collected as part of a promotion.] I had the previous version and it was much better. This model you noticed a crease after 2 months and the other phone never did that
Value
2
Response from Samsung USBy Social Commerce, August 29, 2024
Hey there DavidH,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes is great for those unexpected situations that we may find ourselves in at times in life like being playfully pushed into the pool with your phone in hand, to dropping and cracking the screen while carrying gifts in from the car, to accidentally losing our phone while running errands, or when someone steals your Flip5. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like any further assistance after reviewing the resource that has been shared or if you have any questions for us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes is great for those unexpected situations that we may find ourselves in at times in life like being playfully pushed into the pool with your phone in hand, to dropping and cracking the screen while carrying gifts in from the car, to accidentally losing our phone while running errands, or when someone steals your Flip5. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like any further assistance after reviewing the resource that has been shared or if you have any questions for us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase
on August 26, 2024
Posted by: TMich50
[This review was collected as part of a promotion.] I love my phone this is like the best phone I've ever had. In addition to that you get the Galaxy AI which is amazing it. This feature has been a game changer for me and for my family. There isn't much to complain about with this phone and its features the screen size is amazing and it fits perfectly in my hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 26, 2024
Posted by: Love2Text
[This review was collected as part of a promotion.] Best flip phone ever! Takes great pictures, has great graphics. Easy to fold and put into pockets and small purses.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Let's take a selfie on another level
on August 26, 2024
Posted by: Sunthanh
[This review was collected as part of a promotion.] Girlies who love taking selfies. This phone is next level. Talk about a phone that can be a selfie stick is soo sick. I love propping my phone up and not worrying about asking people to take a picture of me. My also favorite is the screen showing my front facing camera. So i could see myself while i pose. Also the best thing ever, my phone is so purse friendly i just close it and put it away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's more easy to use in the website
on August 26, 2024
Posted by: Ceza77
[This review was collected as part of a promotion.] I use it for listening podcast and it is more easy to use muy Samsung galaxy 24
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great functional phone
on August 26, 2024
Posted by: GMAN850
[This review was collected as part of a promotion.] You will really enjoy the function and size of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for me
on August 26, 2024
Posted by: Mikie2fast
[This review was collected as part of a promotion.] I love this device mainly for it's design. The way it fits in my pocket without thinking it's going to snap from sitting down. Another function I love is answering, calling, and texting others without opening the phone. Can't forget taking pics or video without opening the phone. So much I can do without opening up the phone. I will continue to buy samsung flips for now on. Also have to point out there isn't any problems with the screen where it folds.
Value
5
Written by a customer while visiting Samsung US