Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
4
Flip5 phone
on August 24, 2024
Posted by: JC3131
[This review was collected as part of a promotion.] First off I have to say have a full size phone that can fold and fit in my pocket is the best choice I have ever made. It is great to not to have to worry about breaking or bending my phone while sitting or getting up. Everything works great it's responsive and fast. Only issue is it will get really hit in my pocket when I'm outside in the Texas heat at work. I have to put in into the freezer to cool it down. Other then that I love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The future of phones Samsung Z Flip 5
on August 25, 2024
Posted by: Thebestphone
[This review was collected as part of a promotion.] The Samsung Z Flip 5 is a great phone it is reliable and very useful. I have enjoyed this phone for about 2 years now and it will not let me down. I recently discovered Galexy AI, it is a great tool to help with what you need to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A masterpiece of innovation and technology
on August 26, 2024
Posted by: AI2Galaxy
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 5 showcases cutting-edge smartphone design with its foldable form and advanced AI features, offering both style and functionality. Its compact, durable build includes Gorilla Glass Victus 2 and an aluminum frame. The 6.7-inch Dynamic AMOLED 2X display delivers vibrant colors and a 120Hz refresh rate for smooth visuals. The minimal crease becomes unnoticeable as you enjoy the expansive screen, which is bright and detailed even in sunlight.
The 3.4-inch cover display enhances usability by letting users check notifications and control apps without unfolding the phone. Powered by the Qualcomm Snapdragon 8 Gen 2 processor, 8GB of RAM, and up to 512GB storage, the phone handles demanding tasks with ease. Samsung’s Galaxy AI optimizes performance and enhances photography, while One UI 6, based on Android 14, offers a user-friendly experience with features like Flex Mode.
The camera system includes dual 12MP rear lenses (wide and ultra-wide) and a 10MP front camera, all enhanced by Galaxy AI for superior image quality. The 3,700mAh battery supports a full day of use and features 25W wired, 15W wireless, and 4.5W reverse wireless charging. With 5G, Wi-Fi 6E, Bluetooth 5.3, and NFC, connectivity is robust. The stereo speakers and Dolby Atmos provide immersive sound.
In summary, the Galaxy Z Flip 5 combines innovative design, high performance, and intelligent technology, setting a new standard for smartphones with its foldable display and advanced features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Galaxy Fold 5
on August 26, 2024
Posted by: Drazen
[This review was collected as part of a promotion.] This phone is great. I love the folding feature. The quality of the calls are great. The camera is amazing. I love how I can take pictures and selfies while the phone is folded. I highly recommend these phones to all friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall: 85% of Approval and would recommend
on August 26, 2024
Posted by: SanchezG
[This review was collected as part of a promotion.] My main concern is the screen and the durability. I have had my phone for a year and after a small fall of less than 2ft, the screen has been compromised with a bubble on the top right that impedes the view but the phone is operating phenomenally.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
4 star product
on August 26, 2024
Posted by: Jasperwild7
[This review was collected as part of a promotion.] Great product for many things. Nice to look at the front screen to see what's going on. Gives you a chance to tell if there is something important or something that can wait when you are always on the move.
The protection of the screen when it's closed is nice and it fits nice in a pocket. Would get again. There are many other features on it to explore, something new all the time. Gives it versatility depending on your needs. The only thing I worry about is the hinges when it falls if hits right could damage the screen. It happened on my Last flip phone.
The protection of the screen when it's closed is nice and it fits nice in a pocket. Would get again. There are many other features on it to explore, something new all the time. Gives it versatility depending on your needs. The only thing I worry about is the hinges when it falls if hits right could damage the screen. It happened on my Last flip phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Flip5 is awesome
on August 26, 2024
Posted by: Aleisha
[This review was collected as part of a promotion.] I absolutely love everything about this phone. The reason I gave it 4 stars instead of 5 is simply because of the battery life. It is far too short. I use my phone like a mini travel computer and for taking video of my son at baseball. Baseball games are long and I have to keep my phone plugged into a travel charger to even get through a full game. Make the battery last longer and I'll give 5 stars next time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great nostalgia but the screen hates me
on August 26, 2024
Posted by: Carebear
[This review was collected as part of a promotion.] I used the phone for about 3 and a half months. The internal screen turned black in a small spot near the right hinge that meets the Internal screen. I now have 0 pixels in the bottom internal screen
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Howdy Carebear,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the ocean with our phone in hand, to shattering the screen as we carry in the groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Please do not hesitate to contact Samsung Support if you would like any further assistance after reviewing the resources that have been provided or if you have any questions for us. We're happy to help you in any way that we can! Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the ocean with our phone in hand, to shattering the screen as we carry in the groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Please do not hesitate to contact Samsung Support if you would like any further assistance after reviewing the resources that have been provided or if you have any questions for us. We're happy to help you in any way that we can! Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US