Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Good phone its the best
on August 20, 2024
Posted by: Omar26
[This review was collected as part of a promotion.] The zflip 5 its vest phone for me no problems no fail no crash nating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice photo
on August 20, 2024
Posted by: TAYSHAWN
[This review was collected as part of a promotion.] I really need a phone ASAP I been struggling 😩 I will be able to get no were without a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life!
on August 20, 2024
Posted by: Jrog1369
[This review was collected as part of a promotion.] Love the flip 5 . It fits conveniently in my pocket. Does everything I need into do. Would be nice if they had a stylus like the note or fold. The new ai is pretty cool don't understand it all but what I've tried ive liked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy this phone
on August 21, 2024
Posted by: Nitesh
from pennsylvania
Expertise:Expert
I screen stopped working after 6months. Samsung support is asking for money to repair even in warranty period. saying that the product is physically damaged.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 22, 2024
Good day Nitesh,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unanticipated situations that we may find ourselves in life like falling into the ocean with our phone in hand, to dropping and shattering the screen while carrying in the last bag of groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like additional assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unanticipated situations that we may find ourselves in life like falling into the ocean with our phone in hand, to dropping and shattering the screen while carrying in the last bag of groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like additional assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Very good flip
on August 22, 2024
Posted by: Yobi123
[This review was collected as part of a promotion.] The phone is overall very good. The new Galaxy AI is more than good. 9.8/10. By far the best in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 22, 2024
Posted by: Lovegalaxy
[This review was collected as part of a promotion.] I use Bixby a lot. I love how I can listen to YouTube without having to open my phone. You can answer calls while the okphone is closed. This phone has great themes that you can download and just decide which one you want to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size for Ladies
on August 22, 2024
Posted by: GunplaMaMa
[This review was collected as part of a promotion.] I have it since flip 3, I can never go back.
They have improve a lot regarding the screen protector this time at flip 5 . I have it for more than a year now.
They have improve a lot regarding the screen protector this time at flip 5 . I have it for more than a year now.
Ladies, if you like to put your phone at your pocket. You need this size.
Fit into my pocket or purse or clutch easily without worrying its too big to zip the pocket or fall out.
Fit into my pocket or purse or clutch easily without worrying its too big to zip the pocket or fall out.
If your hands are always busy and don't wannt take the phone in and out from your purse, etc. You need this flip, its small like a pocket mirror, just add a case with a ring on it and just loop it on your finger. VERY cute and convenient.
Mothers, if you want your little child to look at the phone when taking picture ( instead of keep saying look here) , you need this extra screen so they are like taking selfie even using the main camera. This catch their attention.
It's small, but the screen are actually bigger. It's powerful and the galaxy AI is helping me to do many task which is 5 times better than using computer or other software/app, For example, the photo edit, it's much better than other professional app. I literally just want to pair with a keyboard and screen share, so I can use my phone instead of all other devices for my daily things and my even my work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product
on August 23, 2024
Posted by: Dangerrr
[This review was collected as part of a promotion.] It's perfect for daily use ..but camera nd huge display
Value
5
Written by a customer while visiting Samsung US