Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Form fitted for my lifestyle
on August 12, 2024
Posted by: TBreezy
[This review was collected as part of a promotion.] The namesake flip ability allows the phone to fit in my motorcycle gear and work jacket without compromised use as a typical smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is a great phone
on August 12, 2024
Posted by: Capeme
[This review was collected as part of a promotion.] is an excellent product, very easy to use, very friendly and its Galaxy AI is super useful for translating and searching for quick information
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Flip5
on August 12, 2024
Posted by: SamsungSaint21
[This review was collected as part of a promotion.] Love using the new Galaxy AI for searching and finding new things. Great phone for any use, work, gaming, streaming. Do wish the outside screen had more functionality but otherwise an amazing phone and with the fold fits easy in any pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Zflip5 review
on August 12, 2024
Posted by: Ponchgal
[This review was collected as part of a promotion.] I recently got my zflip 5 and I am loving it so far. I really like the folding screen and cover screen. I love using the folding function for taking photos it's very useful. I have not used Samsung AI yet but it looks like it could be useful. I use my phone for personal calls and messaging and also for my work. Most games run very well on it. Overall I am very satisfied with the z flip5.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 12, 2024
Posted by: Jdawn22
[This review was collected as part of a promotion.] My phone got a recent Galaxy AI update and it is a great addition to the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Way better than the last
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have had both the zflip 4 and 5 and the 5 is significantly better in the functionality and rigidity categories. Having the larger front screen to which you can add multiple pages with things you use, and the screen size makes it nice to fit a picture on it. I myself haven't tried the Galaxy AI but do love the ability to use it on this device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
a mix of retro and future
on August 12, 2024
Posted by: Hectic
[This review was collected as part of a promotion.] incredible phone, haven't had any issues so far. definitely brings me back to the mid 2000's flip phone days. I've had a blast, can't wait to see what's next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Zflip5
on August 12, 2024
Posted by: Zhf710
[This review was collected as part of a promotion.] The galaxy zflip5 is more about convenience of folding it and putting it into ypur pocket, while the phone(on both screens) has alot of capabilities, its screen on the frontside has some major setbacks from the zflip3 to the zflip5 (have not owned the 6 though im sure it has the same issue) the screen always fritzes out and either black screens fully starting at the middle or pixelates and then black screens slowly with more pixelation corruption. The sumsung AI features are pretty cool, being able to circle images for searches is super ideal when trying to find specific items like discontinued kids tpys or other items but the screen is a major drawback i currently have a replacement for this device on the way (less than a year after purchase)
Value
3
Response from Samsung USBy Social Commerce, August 16, 2024
Hello Zhf710,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ comes in great for those unexpected situations in life like falling into the pool with our phone in hand, to dropping and shattering the screen while carrying in the groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its top condition. Let us know if you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ comes in great for those unexpected situations in life like falling into the pool with our phone in hand, to dropping and shattering the screen while carrying in the groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its top condition. Let us know if you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US