Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Simply amazing!
on August 12, 2024
Posted by: Joseph
[This review was collected as part of a promotion.] I have been using samsung since it's first phone until now. A lot of my friends told me to switch to the other phone but i stick to where i feel comfortable. Using the AI on my samsung flip is a +++++ make my life much easier. Until now i still love samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen is terrible if you drop it
on August 12, 2024
Posted by: Yea1420
[This review was collected as part of a promotion.] Screen ripped when dropped
.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Good day Yea1420,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations in life like falling into the neighbor's pool with our device, to dropping and shattering the screen while carrying in groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its pristine condition. If you would like further assistance after reviewing the resources that have been shared, do not hesitate to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations in life like falling into the neighbor's pool with our device, to dropping and shattering the screen while carrying in groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its pristine condition. If you would like further assistance after reviewing the resources that have been shared, do not hesitate to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Flip 5
on August 12, 2024
Posted by: Tawnie
[This review was collected as part of a promotion.] I'm not sure what Galaxy AI is, but I do love my Flip 5, it is definitely worth the money, it took me awhile to buy, but I'm glad I did, I would love to buy the fold, but I can't quite afford that one yet! My flip 5 is my 5 star and best phone I've owned so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple to use and compact.
on August 12, 2024
Posted by: SimplySamsung
[This review was collected as part of a promotion.] I love my phone. I get lots of compliments on how compact and stylish it is. I love that it's not heavy like my last phone. I like the automatic update setting. I don't want to wonder if my phone has the current updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is excellent with selfies and videos.
on August 12, 2024
Posted by: Wolfeangel2
[This review was collected as part of a promotion.] The Galaxy AI in mine 5 flip. It's much better than in the 4 I love it. It helps with pictures videos.Add remote shutter at features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really fun phone!
on August 12, 2024
Posted by: CupcakeGames
[This review was collected as part of a promotion.] Outside of normal phone use, I play a few mobile games that can be pretty hefty, and this phone is really supportive of that, especially the storage space I need for those games. I also am pleasantly surprised as to how much I use the phone in 'touchpad' mode and to multitasking, and also love how customizable my phone is, I enjoy the process of doing my 'phone decor.' My biggest favorite is the zise of the phone when it is folded, I like that I can fit it in my more compact purses or put in my pocket and not feel like the buldge is hindering me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone zflip
on August 12, 2024
Posted by: Sergone1
[This review was collected as part of a promotion.] Love my phone it's very helpful and reliable can't wait to get the new one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
90s nostalgic with a Twist!
on August 12, 2024
Posted by: Mystic
[This review was collected as part of a promotion.] I love my Flip5. I can literally do anything I need in the comfort of my hands. Not for nothing, yeah it's a bit expensive but on the bright side it fit all my needs into fitting in my pockets and bag without the large phone taking room or getting into my way.
Value
5
Written by a customer while visiting Samsung US