Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
The must have phone
on August 12, 2024
Posted by: CurvySocialite
[This review was collected as part of a promotion.] When they announced that the z Flip 5 was coming out, I knew I had to have it. A former owner of the Z flip 4, I love how compact this phone is. I literally pop it in my pocket and go. Also, the fact it has so much memory, it has been a god send witk work stuff and socially. Pairing with my desktop, laptop, and tablet is a breeze. But can we talk about the AI integration??? I love that I can do live translation in a call. It literally has given me a leg up in business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love me some Samsung
on August 12, 2024
Posted by: Boston
[This review was collected as part of a promotion.] I've Have had many samsung products over Many years including phones. I was waiting several years for samsung to come out with Their folding technology. I love this phone because I am able to have a large screen but able to fold my phone in half so that when i'm working and I have it in my holster on my waist, I can still freely move and not snap The phone In half. I recently just upgraded to the flip five and I already started looking up information for the flip six especially with the AI technology and I contemplated getting it, but money is tight right now. The only reason I didn't rate this phone higher.It's because of memory space. I didn't know that newer phones stupid. Do not hold sd cards anymore, creating Phone storage issues even though you can save online. I'd rather not Pay monthly and I worry about usbs Corrupting and failing. At the end of the day, I still have my samsung That I Rely on for many Important reasons in my life And hopefully we will see a rollable phone sometime Soon as I know, samsung has it's wonderful technology.
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Greetings Boston,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip5. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're running low on storage for your precious memories on your device, you do have the option of utilizing cloud-based storage options like Samsung Cloud, Google Drive, and Microsoft OneDrive to keep your content safe from prying eyes. If you would like more information, feel free to take a look at "Manage storage on your Samsung Galaxy phone" to learn more. Let us know if you have questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip5. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're running low on storage for your precious memories on your device, you do have the option of utilizing cloud-based storage options like Samsung Cloud, Google Drive, and Microsoft OneDrive to keep your content safe from prying eyes. If you would like more information, feel free to take a look at "Manage storage on your Samsung Galaxy phone" to learn more. Let us know if you have questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on August 12, 2024
Posted by: Sonicdasher057
[This review was collected as part of a promotion.] To commence, the rear cameras exhibit remarkable performance. The sole issue encountered is sporadic glare, wherein intense light may diminish the image quality. Notwithstanding this, the overall image quality is exceptional.
Galaxy AI- The utility of this feature cannot be overstated. The chat translation is exceptionally proficient, which is particularly advantageous for individuals from Hispanic backgrounds who may not be fluent in Spanish. Additionally, the writing style feature is highly versatile and effective in conveying a professional tone in messages. Furthermore, the Circle to Search feature greatly facilitates rapid information retrieval.
( I used Writing style to make this more professional)
( I used Writing style to make this more professional)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fun phone!
on August 12, 2024
Posted by: Love2Shop4eva
[This review was collected as part of a promotion.] I love the phone but the screen protector doesn't last. Also, the battery doesn't last as long as other Galaxy phones I've had.
But knowing how small women's pockets are, this phone is ideal! Plus, it is really durable, especially folded.
The camera features have been used by my friends as my phone is the most convenient and takes great photos!
But knowing how small women's pockets are, this phone is ideal! Plus, it is really durable, especially folded.
The camera features have been used by my friends as my phone is the most convenient and takes great photos!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Skorch
[This review was collected as part of a promotion.] I love the phone and it's Galaxy AI features, makes my life so much easier, I hardly have to think for myself anymore
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Samsung Galaxy Z Flip 5!
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is excellent for people who don't have pockets or prefer a very portable device. Personally, I wear clothing like leggings that don't offer pockets. This phone is great to carry around in my small hands, but is still slim and tall enough to display a lot of imagery. I've had my phone for 9 months and I probably flip my phone over 30 times a day. So far, I've had no issues.
This is great for daily use and have had it in the lake with no damages. Even in the ocean and no damage. Since the Galaxy AI feature came out, I've been using it everyday for search ups and quick translations! Honestly I couldn't imagine myself without the Galaxy AI feature as it's so frequent in my daily routine.
Customization wise, I love the lavender color and how the software can be changed as well. The possibilities are endless for this phone and I've probably changed every setting with no fail. I can fully choose how I want it to look and run with no problem!
At school, the coverscreen is amazing for quick schedule peeks and keeping track of the times. As a very timely person, I always have my eyes on a clock so my phone not only displays the time, but the date as well in a small square. I have dropped it in a few occasions and everytime there hasn't been any reaction. The battery lasts all day and more without charging it at school. Even if it's smal and it flexes, it's a really strong phone.
I look foward to the Flip 7 coming out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it small compact and works great
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Zflip 5 is great basically anything Samsung is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Slightly dated but, Overall great.
on August 12, 2024
Posted by: Jdog11
[This review was collected as part of a promotion.] The phone itself is great I've owned flips since the 3 and I think this was where they finally nailed the factor and made the phone work exactly as you expected. The phone is very durable I definetly don't baby it and after a full year I have some scratches but inside screen never cracked I acctually cracked the colored screen less panel before anything else. The crease was much less noticeable wich is always a plus and I've had no hinge issues (including beach days though it's not dust resistant or proof still no issues). My only real gripes with the phone was always being a bit behind the others samsung phones in terms of battery, ram, and cameras that is by no means saying they are awful they are still really good just compared to the rest of their lineup stood out and were noticeable. Most noticeable when using andoird auto with the phone it gets very warm and chews threw the battery quickly. All things considered it's a great phone though that did solve what I wanted smaller form factor with little to no compromises. But unless your getting a solid deal get the flip6 as it address the few little problems I had left.
Value
4
Written by a customer while visiting Samsung US