Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(4,248 Reviews)
Open Ratings Snapshot
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5 out of 5
5
Great and nostalgic flip phone
on August 12, 2024
Posted by: Zflip5Fanatic
[This review was collected as part of a promotion.] I love this phone so much! It's very nostalgic but also modern with the new Galaxy AI features! The camera is great and the dual screens are awesome as well! Highly recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on August 12, 2024
Posted by: GoodPhone2024
[This review was collected as part of a promotion.] As a long-time smartphone enthusiast, I recently decided to upgrade to the Samsung Galaxy Z Flip 5. With its sleek design, innovative folding mechanism, and the much-touted Galaxy AI, I was curious to see how it would fit into my daily life. After a few weeks of use, I can confidently say that this phone has exceeded my expectations, particularly with the integration of AI, which has truly enhanced my overall experience.
Design and Build Quality
The first thing that caught my attention was the design. The Galaxy Z Flip 5 is an eye-catcher with its compact form when folded and the expansive 6.7-inch screen when opened. The folding mechanism feels sturdy, and the hinge is smooth, giving me confidence that this phone is built to last. The device fits comfortably in my hand, and I appreciate the convenience of its small footprint when it’s folded. This makes it easy to slip into my pocket, unlike the bulkier traditional smartphones.
The external cover display, which allows for quick access to notifications and basic controls, has been a surprisingly useful feature. I can check messages, control music, and even take selfies without unfolding the phone. The cover screen’s customization options also allow me to personalize it with different clock faces and wallpapers, adding a touch of personality to the device.
Performance and Galaxy AI
Under the hood, the Galaxy Z Flip 5 is powered by a Snapdragon 8 Gen 2 processor, and it shows in the performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on August 12, 2024
Posted by: Tatt95
[This review was collected as part of a promotion.] The Phone is cool and light. The 1 gripe I have is that the screen protector bubbles too easily
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Reminiscent
on August 12, 2024
Posted by: BOHsInsight
[This review was collected as part of a promotion.] I have longed for the good old days of my flip phones of past. I love this offering as it is easy navigate, take quality pictures, fits easy in pocket with room to spare. I wasn't sure how the screen would manage but after 7+ months I have no worries.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 12, 2024
Posted by: Anne14
[This review was collected as part of a promotion.] One of the best phones out there. The outside screen and the durability of the new hinge/screen is phenomenal. Galaxy AI also helps with the editing so no need to get that perfect alone shot, Galaxy AI will help you with that. Photo and video quality is decent and good for most uses
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love my phone!
on August 12, 2024
Posted by: Hawkeye77
[This review was collected as part of a promotion.] I absolutely love my phone, the size of it is perfect for me very easy to carry when I am in a rush. The galaxy AI I love have it's great to have when I have questions on things I don't know. The front screen is great cause I am always on the go and not having to stop all the time to answer text messages and phone calls with opening it is great. It's very easy to use ..it's connected to my galaxy watch which I also love to have. I rather have galaxy products over anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is compact with a punch!
on August 12, 2024
Posted by: Bkfrye75
[This review was collected as part of a promotion.] The ZFlip5 is so versatile and allows you to multitask different apps at once! The AI function is such a trendy feature allowing you to do a broad spectrum of different things! I really love this device and will continue on with the Samsung journey!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much better than the 4
on August 12, 2024
Posted by: LeeLee
[This review was collected as part of a promotion.] So glad they decided to make the front screen larger.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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