Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
4
Pretty interesting phone.
on July 30, 2024
Posted by: 4thegiftcard
[This review was collected as part of a promotion.] I believe it has Galaxy AI. Sometimes I feel concerned about damaging the phone from constantly opening and closing it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I will never go back!
on July 30, 2024
Posted by: Elenaaaa
[This review was collected as part of a promotion.] I started with the z flip 3 and upgraded to the 5 when it was released. I don't think I ever want any other phone. Starting with how cute it is, I love being able to close my phone with a flip. Very nostalgic for me, but that's not the best part. I honestly havent had a problem with either phone and I sadly drop my phone many times a month. Sturdy is for sure a word I would use to describe it. One of my favorite features at the time that has transformed my day to day is the new Galaxy Ai feature where I can search anything on my screen. If I see someone wearing something cute - I search the screen and it will search for it. They make it way too easy to find things. Lovvveeeee
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great idea, poor quality
on July 30, 2024
Posted by: SamSan
[This review was collected as part of a promotion.] Great idea, poor presentation. Quality of the screen/screen protector is poor. Not sensitive enough after some time and detaching/peeling off easily.
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hello there SamSan,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like taking a dip in the ocean with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries from the car, to accidentally losing our phone while running errands, or when someone decides that your Flip5 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
https://www.ubreakifix.com/
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like taking a dip in the ocean with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries from the car, to accidentally losing our phone while running errands, or when someone decides that your Flip5 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
https://www.ubreakifix.com/
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Former Galaxy Note user.
on July 30, 2024
Posted by: Phillycat
[This review was collected as part of a promotion.] I have been a Galaxy note user since the Note 5 . I now have the Flip 5 and I am completely blown away by this unique powerhouse! I is definitely a conversation piece and fulfills my day to day usage. I cannot wait for the AI updates so that I can use that to my advantage as well! Bravo Samsung for making my transition from a note user to a Z flip user seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone with amazing features
on July 31, 2024
Posted by: Mrslickric
[This review was collected as part of a promotion.] First off, i love the outer dosplay, its so convenient for accesing things quickly like the camera, and quickly replying to a text or changing the song im listening to. I love the new updated feature with Galaxy AI, it makes it so easy to translate something on my screen and to search for whatever is on my screen, it has already come in so handy. I also live showing off all the cool fun things you can do with the camera like using the phone as a tripod when it's folded, using it like a camcorder, and being able to use the main camera for selfies qith the help of the outer display.
Overall, I love the phone. It's super compact, super cute, and works like a normal phone with the fun added feature that it flips!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 31, 2024
Posted by: 070673
[This review was collected as part of a promotion.] Love how compact the phone is. Camera is wonderful and picture quality is superb.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone to date
on July 31, 2024
Posted by: Thelegend89
[This review was collected as part of a promotion.] Ive owned this phone for almost a full year now and I must say it's my favorite phone. I've been a Samsung guy for years and I've owned all of the z flips. This by far is the best one theyve made so far. The galaxy ai feature is a huge plus as well. It's sleek and the phone looks amazing, feels great in the hands. The number one concern with people about this phone is the crease in the middle of the screen but when the screen is on you can't even tell that it's there it's amazing. If you're on the fence about buying it I recommend this phone 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z flip 5 user
on July 31, 2024
Posted by: SamsungLifer
[This review was collected as part of a promotion.] I love my flip 5. It brings all the new technology to my fingertips yet, I get the 90's nostalgic feel! It has the best camera so far! The amazing option to reply to texts without even opening the phone! The ability to watch YouTube on the front screen as well. I could go on and on about how much I adore this phone! Thanks Samsung!!!
Value
5
Written by a customer while visiting Samsung US