Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Amazing tech..
on July 30, 2024
Posted by: DroidDruid
[This review was collected as part of a promotion.] I've always been an Android user, and have had many devices. I've always been partial to Samsung due to my personal experience with other electronics I purchased. That being said when the Z Flip 3 came out I was so happy to have a folding phone again and couldn't wait for the updated version. Fast forward a few years and all I can say is WOW!!! Not only is the phone smooth 😎 and amazing looking, with the new features like GBoard, and Gemini AI it has blown IMO not only me away,but the competition as well. I play an online game that's international and now I cam communicate with everyone of my players using their language. My Galaxy 6 watch is the icing on the cake. This is the best smart device package EVER!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping Awesome!
on July 30, 2024
Posted by: Stevitup
[This review was collected as part of a promotion.] Galaxy AI to the next level! I use my Z Flip5 for work everyday. I work with a diverse group and using the Live Translate feature when on phone calls is incredible helpful. Real time translation has helped my company and I close a lot of deals. Also let's not forget flexmode! I love taking selfie or self presentations with this as I can see my position and angles to ensure the video/picture is well taken. I recommend this awesome small compact powerhouse to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome products
on July 30, 2024
Posted by: Jeffro
[This review was collected as part of a promotion.] Very nice phone. Galaxy ai is pretty cool too. Also have the galaxy buds which are comfortable and noise cancelation feature is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera!
on July 30, 2024
Posted by: Dani0990
[This review was collected as part of a promotion.] The thing I love most is the Galaxy AI feature. It helps improve camera features when I can't get the picture just right. The live translate option is also super helpful when needing a translator. The ZFlip fits way better in my pocket too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I use it for note taking and music
on July 30, 2024
Posted by: Hugh1907
[This review was collected as part of a promotion.] I love music streaming, the clear long videos I can make and send out. The storage that I have used for work and personal. My favorite thing about this phone is its size, having the case to be on my side is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love all things samsung- issues with this version
on July 30, 2024
Posted by: Myflip5
[This review was collected as part of a promotion.] I've been a dedicated samsung user since the first release of the galaxy. This is the 2nd fold phone I've had. I had an issue with the screen bubbling while under warranty. Samsung expected me to send in my phone for up to 3 weeks (with no replacement) to have it fixed since I don't live in an area where a store is within reasonable distance). I have to now wait until my warranty expires and use my phone insurance to replace the screen.
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Greetings Myflip5,
Thank you for finding the time out of your busy day to share your sentiments with us about your Samsung Galaxy Z Flip. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen as we carry in the last bag of groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Please feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the time out of your busy day to share your sentiments with us about your Samsung Galaxy Z Flip. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen as we carry in the last bag of groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Please feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is great
on July 30, 2024
Posted by: Flipusersinceflip3
[This review was collected as part of a promotion.] Phone is great and fit in the pocket. Although could be better but good overall
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Big improvement over the Zflip 3
on July 30, 2024
Posted by: Willocybin
[This review was collected as part of a promotion.] Screw Galaxy AI, I don't use it and AI shouldn't even exist anymore. There, I mentioned it. But anyway, this phone is much better than the Zflip 3 I had a couple of years ago, they've definitely increased the durability of the hinges as well as the factory installed screen protector. Unfortunately the screen protector still takes scratches just from scrolling. The camera sucks but I had an S22 Ultra before this so I'm not surprised I'm disappointed in the zoom on this phone. Other than that it's a great phone.
Value
4
Written by a customer while visiting Samsung US