Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Amazing and powerful little device
on July 29, 2024
Posted by: Ana992
[This review was collected as part of a promotion.] Amazing device, but if I could rate 4.5, I would simply because I wish the battery lasted longer. I won't cry 9ver it thi7gh since I have a really crazy Screensaver on the small screen and I'm constantly using my phone.
Wouldn't really change much about it!
Wouldn't really change much about it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone and it's features
on July 29, 2024
Posted by: Handro
[This review was collected as part of a promotion.] To start of it has been the best phone I have ever purchased compared to my previous phone where they only change the chip it has inside and just adds an extra camera I was done buying the same phone every year and once I made the switch I did not regret it one bit the way I can use the phone with out flipping it up I can watch YouTube videos, make calls and use maps just one the front screen was awsome and people be complimenting the phone while my previous phone wouldn't get complimented cause everybody has it. I can also use the double screen where u can be texting and watching a movie on the upper half was the cherry on the top for me i don't regret switching phones at all by far the best phone I have had on my hands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small and mighty
on July 29, 2024
Posted by: Lunaluna
[This review was collected as part of a promotion.] Lover everything about this phone. Best part is customizable background and widgets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the bigger screen!
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I've had the flip3 for 2 years and it was the best phone I ever had. When I saw the flip5 with a bigger cover screen I knew I had to upgrade! The new software as well as the new galaxy AI for real time translations is incredible and a great step forward when it comes to traveling! And it's waterproof and dust proof. I'd say there isn't the biggest difference in quality as well as difference in the phone itself other then small upgrades here and there but, I appreciate it because it stayed familiar so it didn't feel like I had to relearn a whole new phone. Over all I throughly have enjoyed the flip series since it came out and can't wait to see how far it goes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Small but everything !
on July 29, 2024
Posted by: No1flip
[This review was collected as part of a promotion.] I used it for a year. It's a model that made me realize amazing changes. It's small, but there's nothing I can't do. The screen is perfect enough to feel like a flip. I can strongly recommend this phone to anyone. Samsung I love you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works alot better than I thought.
on July 29, 2024
Posted by: Nosmotorsports
[This review was collected as part of a promotion.] I use my flip 5 for everything including all internet browsing and social media apps. The camera does the job. I did know it was not a good as the s24. But for the over all size I can't complain. The Galaxy AI functions perfectly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Runs hot and not durable
on July 29, 2024
Posted by: Panamaed117
[This review was collected as part of a promotion.] The wear and tear with the folding breaks the screen in about six months. Second I live in a desert and this Phone Hot very fast. Phone Sims kind of slow at times as well.Not sure if it's because of the heat.
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Greetings Panamaed117,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes is great for those unexpected situations that we may find ourselves in at times in life like being playfully pushed into the neighbor's pool with our phone in our pocket, to dropping and cracking the screen as we try to carry in the last bag of gifts from the car, to accidentally losing our phone while running errands, or when someone steals your Flip5. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to check out, "Care for your Samsung foldable phone" if you would like to learn how you can keep your device in pristine condition. Also, take a look at "Keep your Galaxy device at its normal operating temperature" when you have some free time available to learn what factors may impact the temperature of your device. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources that have been provided, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes is great for those unexpected situations that we may find ourselves in at times in life like being playfully pushed into the neighbor's pool with our phone in our pocket, to dropping and cracking the screen as we try to carry in the last bag of gifts from the car, to accidentally losing our phone while running errands, or when someone steals your Flip5. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to check out, "Care for your Samsung foldable phone" if you would like to learn how you can keep your device in pristine condition. Also, take a look at "Keep your Galaxy device at its normal operating temperature" when you have some free time available to learn what factors may impact the temperature of your device. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources that have been provided, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
4
The best form factor for a phone
on July 29, 2024
Posted by: nshacha
[This review was collected as part of a promotion.] Galaxy flip 5 form factor is so good, using good lock I'm able to use the cover screen for most of my notifications which helped me cut down on my screen time and endless scrolling. Galaxy AI helped me a lot in editing my vacation photos.
Value
4
Written by a customer while visiting Samsung US