Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
4
Great Performing Flip Phone
on July 29, 2024
Posted by: OscarinGaming
[This review was collected as part of a promotion.] While AI is new and upcoming, it's features make it possible like instant translations possible without even thinking about it when using the device. My everyday routing includes making phone calls with legacy flip close, taking pictures even sometimes using it as a tripod. My favorite is being able to use the cover screen to reply and even use my tap to pay seamlessly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Why the Samsung flip is a amazing phone
on July 29, 2024
Posted by: Skibidilover9898
[This review was collected as part of a promotion.] I love this phone it fits in small pockets because it folds and that's pretty much the only reason it's good yes it has other features like the back screen but it doesn't really do much I do see it being used to tell the time without opening it fully I personally use the phone for gaming watching videos and texting it overheats sometimes not alot but it's probably the heat
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone
on July 29, 2024
Posted by: nine00
[This review was collected as part of a promotion.] Great service that feels premium. Very fast but could use a larger battery. Would buy again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing durability and features!
on July 29, 2024
Posted by: LuxBux
[This review was collected as part of a promotion.] I honestly love my Zflip! I kept seeing awful reviews about it breaking easily or no longer working, but I've had mine for almost a year now with no issues! I love that I can answer calls, text and use my calculator on the cover screen, and I love being able to watch videos on there too!
I like using the circle to search feature that the galaxy AI offers, and the live translate is really useful too!! Overall I love this phone, it was my first big purchase for myself and it treats me well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's almost perfect
on July 29, 2024
Posted by: Jonny1335
[This review was collected as part of a promotion.] The phone and all the features are amazing the only downfall is the battery doesn't last for my consumption.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 29, 2024
Posted by: AIsooks
[This review was collected as part of a promotion.] Awesome phone super durable ai is cool! meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow meow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone but easy to break.
on July 29, 2024
Posted by: Foldedflop
[This review was collected as part of a promotion.] I like the features that came with the phone but it Definitly has some flaws. I dropped my phone on the corner and it broke the hinge. I fiery l fortunately was able to get it replaced. My wife has the same issue and it was almost 500 to get repaired. The pre-installed screen saber was a joke. I had to take it off just to use the phone. Now I have a crease going across the middle of the screen where the phone folds. I have been very satisfied with this brand but this model was a miss.
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Aloha,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your honesty as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries from the car, to accidentally losing our phone while running errands, or when someone decides that your Flip5 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources that have been provided, let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your honesty as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries from the car, to accidentally losing our phone while running errands, or when someone decides that your Flip5 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs if you would prefer to make an appointment with them. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources that have been provided, let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on July 29, 2024
Posted by: Jde123
[This review was collected as part of a promotion.] There are some many great features I don't think I have been able to use them all. The Galaxy AI is a great feature to have. I use the phone for listening to music, streaming shows, homework for my college classes and so much more
Value
5
Written by a customer while visiting Samsung US