Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
2
I loved this phone when I first got it.
on July 29, 2024
Posted by: Therealrj
[This review was collected as part of a promotion.] Everything has done extremely well! Steaming, gaming, and much more has always worked extremely well!!! The one problem i had and samsung didn't own way the screen broke about 4months after purchase. Samsung did not honor the warranty as they said they would.
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hi there Therealrj,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, or to even when someone decides that your Galaxy Z Flip5 looks better than their own non-Galaxy phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Check out, "Care for your Samsung foldable phone" for some awesome tips on keeping your device in pristine condition. If you would like any further assistance or if you have any questions for us, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, or to even when someone decides that your Galaxy Z Flip5 looks better than their own non-Galaxy phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Check out, "Care for your Samsung foldable phone" for some awesome tips on keeping your device in pristine condition. If you would like any further assistance or if you have any questions for us, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite Galaxy
on July 29, 2024
Posted by: Denaye
[This review was collected as part of a promotion.] I am SO HAPPY with this purchase. The cameras (both rear and facing) are pretty sharp. The erase function is so neat to me, I've had to erase a few background objects a few times. I haven't had a chance to fully explore the Galaxy AI feature, but I'm sure Samsung approves it, and I trust it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is very good phone
on July 29, 2024
Posted by: Papara
[This review was collected as part of a promotion.] Very nice phone .i realy like it.very very good phone Nice and smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's gotten a lot better
on July 29, 2024
Posted by: PizzaKingGT
[This review was collected as part of a promotion.] Since the first zflip, the screen and hinges have got alot better. Way more durable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Flip phones
on July 29, 2024
Posted by: Steiny
[This review was collected as part of a promotion.] I am extremely pleased with the galaxy flip phones I first had the 3 and now the 5 it reminds me of when the flip phones came out those many yrs ago and reminds me of great times as for the Galaxy AI system extremely pleased yet still learning it I will always recommend these phones and very happy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From first to last
on July 29, 2024
Posted by: Noitsbr33
[This review was collected as part of a promotion.] My first phone was a samsung when i was 14 I had switched brands as I got older, but recently switched back after almost 2 decades. Samsung has stayed innovated and a head of the curve consistently putting out better products. I love the customization of the phone and the easiness of it. I adore my flip and so glad I made the switch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THIS PHONE!
on July 29, 2024
Posted by: Meowmere64
[This review was collected as part of a promotion.] The z flip 5 is such an amazing phone! The feature I use the most is the Galaxy AI live translation feature, which I used in my recent trip to japan. It was a lifesaver! I also love the digital car key function in samsung wallet, what an amazing feature! For those reasons and many more, i must say that this is more than your average phone, it is a tool that you cannot leave the house without!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z5 flip is great
on July 29, 2024
Posted by: Great22
[This review was collected as part of a promotion.] I love the phone it's very convenient to use 2 apps at the same time. Taking notes. Camera is great. Flip is smooth and has great outside screen when closed to not bother opening.
Value
5
Written by a customer while visiting Samsung US