Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Much better than the previous flips
on July 29, 2024
Posted by: Tuttdog
[This review was collected as part of a promotion.] Great device. Better battery and screen than previous flips. Love the outside display. Great for watching TV while traveling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on July 29, 2024
Posted by: Dzdamsung
[This review was collected as part of a promotion.] I love my galaxy for the dayli use I love how the extern screen looks and helps to used the phone even if it is close, even the new watch is awesome I love all the brand that is why all our family is Samsung team
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dead pixel
on July 29, 2024
Posted by: KoreanSamsung
[This review was collected as part of a promotion.] When i first got this phone it was awesome. However every flip seemed to cause a dead pixrl in the screen on the fold and getting bigger/worse.
Galaxy AI has been a nice feature
Recommend the galaxy or ultra over the flip and fold
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hey KoreanSamsung,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If there are pink lines or small dots on your screen, they could be stuck or dead pixels. Having a couple dead pixels is not unusual, and individual pixels are typically unnoticeable. Please take a moment to review, "Pink lines or deal pixels on Galaxy phone or tablet's display" to conduct some simple troubleshooting steps on your device to help resolve what you have described. If you have any questions or if you would like any further assistance after reviewing the resources that have been provided, please do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip5. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If there are pink lines or small dots on your screen, they could be stuck or dead pixels. Having a couple dead pixels is not unusual, and individual pixels are typically unnoticeable. Please take a moment to review, "Pink lines or deal pixels on Galaxy phone or tablet's display" to conduct some simple troubleshooting steps on your device to help resolve what you have described. If you have any questions or if you would like any further assistance after reviewing the resources that have been provided, please do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful product
on July 29, 2024
Posted by: Newtest
[This review was collected as part of a promotion.] Galaxy AI is awesome best phone ever great features good quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good portable phone overall
on July 29, 2024
Posted by: Rddntdt
[This review was collected as part of a promotion.] Smooth and works well for things like Galaxy AI, although if you want a good camera, flip 6 is a good upgrade. Flip 5 battery is also not very long.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love my device.
on July 29, 2024
Posted by: Flip5holder
[This review was collected as part of a promotion.] I love my device. The only thing that I am not a fan of is that when I use Bixby and Galaxy Ai sometimes it freaks out and not big fan of dent in the middle screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on July 29, 2024
Posted by: Dj2cit
[This review was collected as part of a promotion.] I love how convenient my new phone, is easy to use and carry in my pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect siz3
on July 29, 2024
Posted by: Vlb311
[This review was collected as part of a promotion.] I love the size of this phone. It fits easily in my pocket, I no longer worry of it falling out. The front screen is a great improvement. I can do most things quickly on it without fully opening the phone.
I used Galaxy AI to create my background.
Value
5
Written by a customer while visiting Samsung US