Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
This product is perfect for my needs
on May 13, 2024
Posted by: Phoneobscess1
[This review was collected as part of a promotion.] I purchased the flip 4 frist then upgraded to the flip 5. I find the phone is easy to use. I love the features on the phone .I use my camera most it takes great pictures. I also like the security features on the phone. I love how it fits in my pocket and is not easily damaged.The quality over all is great. I will up grade again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very fun phone!
on May 13, 2024
Posted by: Cyan5847
[This review was collected as part of a promotion.] I got my Z Flip 5 in August when it came out and so far has held up pretty well and always something cool to talk about when meeting new people. The Galaxy AI update I got about a month ago made editing photos even more crazy with how I could play with them. Overall, very fun phone! Would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on May 13, 2024
Posted by: Shaya18st
[This review was collected as part of a promotion.] I really enjoy the device, the fold is a really cool feature, and the thing I like the most are the apps available on the cover screen. I do wish there was more apps available on coverscreen but in overall a great phone.
Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung galaxy yet!
on May 13, 2024
Posted by: Jkirschner74
[This review was collected as part of a promotion.] I love my samsung galaxy z flip phone. What I like most is being able to fold it so it fits into any purse, pocket, even my hidden pocket on my yoga pants. I've always loved the samsung galaxy products but this is definitely my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very sleak and powerful
on May 13, 2024
Posted by: JohnMelo
[This review was collected as part of a promotion.] Phone is great.. no problems with it.. but the main screen started to bubble the thick screen protector and I don't feel comfortable changing it.
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hi JohnMelo, thank you for sharing your experience with your Samsung galaxy Z Flip5 with us. We are so happy to hear you are really enjoying the usage and features of your device. With regards to the bubbles you mention experiencing with the display, we do not recommend trying to change this yourself. We have provided a link to the Samsung Support Team and warranty information for your device to assist you with the repair. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Battery life is low
on May 13, 2024
Posted by: Phonejunky
[This review was collected as part of a promotion.] I have had this phone for 2 years now. It has features that are useless or tracks information that may or may not be useful. The battery life doesn't last long (overused on my part) though what doesnt last long. Hidden features on the phone take up space which you can't uninstall. I want more control over what I want to uninstall which I don't need.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone, with Room for Improvment.
on May 13, 2024
Posted by: SamsungBaddieExpress
[This review was collected as part of a promotion.] As a long-time Samsung user, I have witnessed the evolution of their smartphones. A while back ago, I had the opportunity to upgrade my ZFlip4 to the ZFlip5, and I'm very pleased with it. One of the best things about this phone is the resolution a minor improvement from the ZFlip4 but still notable. I want to note the hinge also is more durable and can take a powerful punch from all types of drops. This phone is truly a powerhouse! With it's amazing camera, long lasting battery, and ample RAM. Also bixby is a lifesaver when sending messages, changing music, and giving me the best recondmendations. However, the updates take forever to roll around, without the screen protector phone is prone to scratches, and the pre-installed software(apps) bloats the phone. Other than though I'm pretty satisfied, and am always bragging about this phone to my friends. Way to go Samsung! 🎊
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hi SamsungBaddieExpress, thank you for your feedback on your Samsung Galaxy Z Flip5. We are so happy to hear how much you are loving the features and functionality of your device. We would love nothing more than to help you maximize your experience with your device and help you love your phone even more than you do already. We have provided a link to the Samsung Support Team who an answer any questions you have about the software update releases, and remove any apps that you are not currently using with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
would recommend 1000%
on May 13, 2024
Posted by: samsungconnesiur
[This review was collected as part of a promotion.] At first I was a little hesitant to getting the phone, but knowing how much trials and tribulations samsung has had with their foldable devices I went ahead and took a leap a faith. AND LET ME SAY THIS PHONE IS VERY SPECTACTULAR, I HAVE NO WORRIES ABOUT THIS DEVICE AND OTHER FOLDABLE DEVICES. THIS DEVICE HAS AMAZING BUILT QUALITY AND THE SCREEN ON THE FRONT OF THE DEVICE IS PERFECT I HARDLY HAVE TO OPEN THE PHONE TO CALL OR TEXT BACK ITS THAT CONVENIENT.
Value
5
Written by a customer while visiting Samsung US