Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
I like how it folds
on May 13, 2024
Posted by: CountX
[This review was collected as part of a promotion.] It's great for streaming because I can fold it up and not have either be at a awkward angle
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like old times
on May 13, 2024
Posted by: Kozmic23
[This review was collected as part of a promotion.] I love my phone ,this will be my forever phone,I might be giving up camera quality so it can fold,but the fact that I can close my phone to end my call just like my old flip phone is nostalgic with a modern twist. I still worry about my screen cracking one day,but I loved this phone so much I still have one of the older models to keep using.thank you for my forever phone. Here's to more improvements!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 13, 2024
Posted by: Emily37014
[This review was collected as part of a promotion.] I live my z flip 5. It is so cool having a flip phone again. I love how I can do everything from the front screen. It's very convenient when im driving and put it on my magsafe phone mount ans just use the front screen to play music or use GPS. It's also really good for my bicycle. I love how compact it is, I've never had a smartphone I can comfortably fit in my pocket and I can with this one. There are all kinds of cool features. I love that I can set it down and take pictures with it folded instead of having to prop up my phone with something. I love the purple color and it goes so well with my samsung galaxy buds 2 pro. I have been told that I should be very careful with this phone but I have dropped it several times and not even a scratch. The new galaxy AI features are awesome. I love that I can circle anything and search for it. I will absolutely be getting the next flip when it comes out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on May 13, 2024
Posted by: Jennifer995
[This review was collected as part of a promotion.] I have had this phone for 6 months now and I love it. The only downside is that the camera is lower quality than my previous phone. I was apprehensive about it folding in half but you can't even tell. The portability of it is great! I love the front cover animation 😍 I 10/10 recommend thus phone.
Samsung Galaxy Z Flip 5 is the biggest upgrade in the Flip series so far with a new, much larger Flex Screen which you can use to handle many of your daily tasks without ever unfolding the phone.
What we like
Larger Flex Screen is better than before
Solidly built, almost no wobble in the hinge
First Flip phone with Snapdragon 8 Gen 2
What we don't like
Flex Screen feels limited and unfinished
Phone is pricey
Battery life and charging speeds are just average
6.1
Samsung Galaxy Z Flip 5
Flex Screen is much larger than before, you can handle many tasks without unfolding
Phone closes with no gap
Faster Snapdragon 8 Gen 2 processor
Double the storage (256GB) in the base model
Same camera hardware, improved processing
Charging speeds unchanged
Battery size unchanged
Foldable devices you have to be a little more careful than regular phones , I had the flip 4 and thought it was pretty good but not going to get the battery Life of the s23u or Spen if your into that and even camera quality, I have the s23u and Fold 5 at the moment .
Samsung’s clamshell foldable to date, the Z Flip 5 also marks the first time it's felt as though Samsung has had to play catch-up in a category it has
Samsung Galaxy Z Flip 5 is the biggest upgrade in the Flip series so far with a new, much larger Flex Screen which you can use to handle many of your daily tasks without ever unfolding the phone.
What we like
Larger Flex Screen is better than before
Solidly built, almost no wobble in the hinge
First Flip phone with Snapdragon 8 Gen 2
What we don't like
Flex Screen feels limited and unfinished
Phone is pricey
Battery life and charging speeds are just average
6.1
Samsung Galaxy Z Flip 5
Flex Screen is much larger than before, you can handle many tasks without unfolding
Phone closes with no gap
Faster Snapdragon 8 Gen 2 processor
Double the storage (256GB) in the base model
Same camera hardware, improved processing
Charging speeds unchanged
Battery size unchanged
Foldable devices you have to be a little more careful than regular phones , I had the flip 4 and thought it was pretty good but not going to get the battery Life of the s23u or Spen if your into that and even camera quality, I have the s23u and Fold 5 at the moment .
Samsung’s clamshell foldable to date, the Z Flip 5 also marks the first time it's felt as though Samsung has had to play catch-up in a category it has
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Flip Z samsung
on May 13, 2024
Posted by: Nataie
[This review was collected as part of a promotion.] Phone is a little more complicated then I like , front screen got messed up got it replaced and it was all scratched up. It's decent I gguess
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hi there Nataie, thank you for your feedback on your Samsung Galaxy Z Flip5. We would love to help you with the settings and features of your device that are complicated or causing frustration. We have provided a link to the full device manual to help you with the features and capabilities of your device. We have also provided a link to the Samsung Support Team if you have any questions. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but with 1 downside
on May 13, 2024
Posted by: Gyrsdr
[This review was collected as part of a promotion.] Overall great phone just wish the battery life would be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on May 13, 2024
Posted by: Hotsauce32
[This review was collected as part of a promotion.] Everything works so well from camera to msgs to gaming. Even the crease of the fold itself is flawless no issues at all even with a case on and thru all sorts of weather perfect phone all around ty for an amazing phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the flip
on May 13, 2024
Posted by: Flip88fun
[This review was collected as part of a promotion.] I love the flip. I have the flip 3 and it is such a fun phone. Able to take pictures on the ground. Having g people stop and say is that a flip phone. Able to put the phone in my shirt pocket. Love to close the phone when I had a flip phone during high school
Value
5
Written by a customer while visiting Samsung US