Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
3
No headphone jack
on May 12, 2024
Posted by: Sunshine
[This review was collected as part of a promotion.] Sound quivers making things difficult hear correctly to personalization.
Value
3
Response from Samsung USBy Social Commerce, May 13, 2024
Hello Sunshine, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would love nothing more than to help you troubleshoot any aspect of your device that is not operating as intended or expected. While this device does not have a headphone jack, you can use a USB-C to headphone jack adapter with your charging port to use your favorite wired headphones. You can also use Bluetooth headphones with your device. We have also provided a link to the Samsung Support Team to help you troubleshoot the quivers you mention experiencing with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great but the bottom half turns black
on May 13, 2024
Posted by: SCRNHospice
[This review was collected as part of a promotion.] I love this phone. However I haven't had it a year yet and the bottom half flashes black. Apparently this is a known issue on previous models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on May 13, 2024
Posted by: Yerifer
[This review was collected as part of a promotion.] Is a amazing phone really good, and not fragile , I recommend it for you and your family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best flip phone I've had
on May 13, 2024
Posted by: Curvypotato
[This review was collected as part of a promotion.] I'd say hands down the life I get out of my flip was extraordinary plus when the screen finally gave out from the flipping. Phone insurance cheap and quick to. No problems running apps. Also really great to put in your shorts. My business phone is always falling out of my shorts when sitting down or running. Getting in and out of the car too. I swear this has been the cheapest high functioning flip phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE my flip 5
on May 13, 2024
Posted by: AlainaB
[This review was collected as part of a promotion.] This phone has 9 lives. I drop it, it survives. I constantly get compliments on it as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The game changer I needed in a cellphone.
on May 13, 2024
Posted by: BoomBriggs
[This review was collected as part of a promotion.] I was always a Note guy, I loved the size and power of the device. Getting older I wanted to have something that would appeal to my kids, too. The Z Flip5 allows me to not only get my work done and take great pictures, but it also allows me to take fun videos and record my workouts in different and fun ways. It also allows for more customizable options with the huge front panel. I'm truly in love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device and lots of cool features
on May 13, 2024
Posted by: candycane
[This review was collected as part of a promotion.] Love this phone for it's cool esthetic and it's a real conversation starter since most people are amazed when they see that it can fold!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance and great usability
on May 13, 2024
Posted by: Ziggy2001
[This review was collected as part of a promotion.] I use my phone for everything, watching videos, playing games, call, txt. I love the form factor it just fits better in more places. I like using it both folded and un folded. Circle ti search has been an additional that made a great phone even better. Looking forward to more AI enhancements.
Value
5
Written by a customer while visiting Samsung US