Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Love the flip
on April 29, 2024
Posted by: Anitas256
[This review was collected as part of a promotion.] I love the portability of the phone and the camera is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ibajdjejdbndjdj
on April 29, 2024
Posted by: Ghengis
[This review was collected as part of a promotion.] Lovejrjejejejejejejejjejejejejejejejekeekrkfbjdbdjdjdjd
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great phone
on April 29, 2024
Posted by: Caldazar
[This review was collected as part of a promotion.] So far this has been a great device...mostly. I love the folding aspect, and I love how large the front screen is - it really makes it quite usable, though I'm still getting used to not opening my phone to do everything. The software is fantastic, as always, and the customization is wonderful.
My only gripes are as follows:
1) The hinge loosened a little too much. It's mostly fine, but occasionally it does close a bit when I don't want it to.
2) The battery life is much lower than I'm used to, which I knew and understood, but it's still lower than I'd like. I'd take a slightly thicker or wider (and obviously heavier) phone to increase that.
3) The camera quality just isn't there. Again, I knew the camera wasn't S23 spec when I picked this phone, but I don't feel like the tradeoff was worth it in the long run.
2) The battery life is much lower than I'm used to, which I knew and understood, but it's still lower than I'd like. I'd take a slightly thicker or wider (and obviously heavier) phone to increase that.
3) The camera quality just isn't there. Again, I knew the camera wasn't S23 spec when I picked this phone, but I don't feel like the tradeoff was worth it in the long run.
Having the screen fold is very convenient for a lot of things, almost all of it with it closed. The ads show quite a few open screen folding benefits that I find just aren't used ever.
As far as AI goes, I haven't really noticed much of a difference in the operation of the system+apps, and I haven't used it much actively at this point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I don't think I can go back to flat phones
on April 29, 2024
Posted by: Bestpocketphone
[This review was collected as part of a promotion.] The best phone to carry in your pocket. It's compact and lightweight that makes it very easy to carry. I don't think I can carry flat phones anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung greatest
on April 29, 2024
Posted by: Manny24
[This review was collected as part of a promotion.] GREAT PHONE SO EASY TO ACCESS AND HOLD. EVERYTHING FAST AND SO AWESOME. ILL NEVER GO BACK TO A REGULAR PHONE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on April 29, 2024
Posted by: Echeverry
[This review was collected as part of a promotion.] I've had the previous Flip models and they are innovative, with minimal real estate need.
For the first 3 generations I was disappointed but understanding, but at a 5th gen premium model you should have DEX as a native feature. We have tablets that cost less than a quater of this phone that come with DEX integrated.
I love this phone for multiple reasons but you also have to understand that one of your biggest flip-demographic are minimalist and with the integration of DEX it would make our hardware footprint even smaller.
For the first 3 generations I was disappointed but understanding, but at a 5th gen premium model you should have DEX as a native feature. We have tablets that cost less than a quater of this phone that come with DEX integrated.
I love this phone for multiple reasons but you also have to understand that one of your biggest flip-demographic are minimalist and with the integration of DEX it would make our hardware footprint even smaller.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A almost perfect filp phone
on April 29, 2024
Posted by: Tonnywow
[This review was collected as part of a promotion.] This dual-screen flip phone offers the functionality of a traditional phone with added benefits. I opted for the smaller model as the larger fold was not practical for my needs. The phone's folding mechanism is well-designed, and the crease is barely visible during use. However, there is an occasional issue where the phone may become confused when switching between dual-screen and single-screen modes. Overall, I highly recommend this phone for its versatility and ease of use. One minor inconvenience is the limited availability of phone cases, but this is a minor issue. In conclusion, this phone is an excellent choice for those seeking a reliable and feature-rich device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loyal fan of a great phone!
on April 29, 2024
Posted by: BigdaddyScott
[This review was collected as part of a promotion.] I have had every iteration of the Z flip and this is the best by far. I love the small form factor and the incredible power! And now with OneUI 6.1, the AI features are amazing!
Value
5
Written by a customer while visiting Samsung US