Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Love the compact form
on April 29, 2024
Posted by: Cwggirl
[This review was collected as part of a promotion.] Love the clarity of picture taking and how clear the pictures come out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
flip phone is decent
on April 29, 2024
Posted by: heaven
[This review was collected as part of a promotion.] I think this phone is a good start to bringing flip phones back but it has its downfalls. With mine I've had to get a replacement already because the screen hyper extended and broke but now I'm having issues with closing it. The hinges on the side are coming off. I use my phone just like a regular person. So just the main features of a phone are used overall I don't have very many technical issues with it with storage or anything like that. the camera works well and takes nice pictures also.
Value
3
Response from Samsung USBy Social Commerce, May 1, 2024
Hi Heaven, we appreciate your feedback on your Samsung Galaxy Z Flip5. We are happy to hear you initally enjoyed the features and functionality of this device. We would be happy to help you with any warranty claim, if you are still within the one-year time period that is covered. We have provided a link to the warranty information and the Samsung Support Team for assistance. We have also provided a link to an article with tips we find helpful to care for these unique devices. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the size
on April 29, 2024
Posted by: Mikefl
[This review was collected as part of a promotion.] Fits in my pocket easy and can't fall out. Love that you don't have to open it when you get a call or message.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Dead pixel
on April 29, 2024
Posted by: Kyshishi
[This review was collected as part of a promotion.] Got a dead pixel in 4 months. Otherwise it is very nice
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything that the phone features.
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the camera, and also love streaming movies, the way they come on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful buy!
on April 29, 2024
Posted by: Twiddlykettle2
[This review was collected as part of a promotion.] Over all, 10 out of 10! The only downfall is the crease in the center of the screen, where it folds and the lack of case options. I'm a phone dropping fool n this phone is built for people like me. Once it's closed, it's hard to hurt it with a drop (with a case) the waterproof definitely helps too! The fold spot, it's not the end of the world for me, it's noticeable but minimal and it only gets in the way when I'm trying to read something sometimes but so what? I scroll a little n problem solved. I will take that over a broken phone any day! Not to mention I get complements all the time, and I love the retro vibe it gives.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on April 29, 2024
Posted by: Love2dogs
[This review was collected as part of a promotion.] If you are looking for a phone that is current with time but discreet, then I recommend the Z Flip 5. It has all of the amazing features of an android but I appreciate the conceal item this phone offers. You can store it anywhere with no chance of breaking the screen. To this date I have not had an issue with the screen. This was an issue with previous phones and I despised having to go through warranty, waiting for the phone, and then switching contacts/apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on April 29, 2024
Posted by: Showbiz01
[This review was collected as part of a promotion.] Love the phone. Probably gonna be mu choice of phone for the foreseeable future. The external screen comes in handy when receiving texts and don't want to or have to open the phone. Keep up the good work!
Value
5
Written by a customer while visiting Samsung US