Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Magnific device, Samsung has doing a great job
on April 29, 2024
Posted by: Rosiris504
[This review was collected as part of a promotion.] I love my galaxy flip5, I just using in everything, work,streaming, is very functional and comfortable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun and Compact!
on April 29, 2024
Posted by: Mell0tonin
[This review was collected as part of a promotion.] I love my Samsung Galazy Z Flip 5! I always found it inconvenient having a large phone to shove in my pocket and struggle with removing it. I love having a flip phone that is compact and fun to use! I like gaming with friends at times and I video call them with my phone propped at 90 degrees. It makes for a fun time using my phone as a portable Webcam. I also love my phone's compatibility with my Samsung Galaxybook 3 360, such as copying and pasting between devices or using the QuickShare feature for wireless file transferring!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fragile screen
on April 29, 2024
Posted by: KeithK
[This review was collected as part of a promotion.] Screen is very weak and small. Easily broken and not practical for many things
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hello KeithK, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand our customers have a range of needs and wants from their chosen device. The inner display of this device measures 6.7 inches, the same size as the new Samsung Galaxy S24+. If your device has been damaged, we have provided a link to your warranty information that covers a one-year period, and a link to the Samsung Support Team to assist you with any claim you wish to make. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best small phone
on April 29, 2024
Posted by: Jerseyfinest
[This review was collected as part of a promotion.] Samsung phones are the best , especially the flip, that light and so mobile , literally!! I've bought it since Gen 1 , I'm stuck !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on April 29, 2024
Posted by: Vincent
[This review was collected as part of a promotion.] I surf the internet with fast speed, watch movies, play games this phone is great .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, screen could be better
on April 29, 2024
Posted by: Bigbadwolf
[This review was collected as part of a promotion.] As a great phone you can use on a daily basis the AI input is great helps out with a lot of things I would say the most downfall of the phone is the screen itself and the battery life. The screen itself at least from my experience with the flip part is that it gang cracks or scratches over how they look when you keep opening and folding it and having a folding phone I don't think that that should be an issue with a folding phone or flip. It also have his moments where it slows down and stutter but that could be from processor chips and things like that. Other than that is great on the go and work places easy to put in your pockets not worry about it getting damaged or cracked lines in your pockets because it's folded the display screen in the front is actually pretty cool believe it's one of the best ones on the market but I hope for upgrade on the flip 6 come out and hopefully a bigger battery life because it definitely dies real fast on a daily use I can say you get a minimum of six seven hours just using it that's not good. Overall I love the idea of a flipping fold and I hope to see more in the future just with better screens and better battery life definitely do something about the screen damaging on the photo flip part cuz that definitely shouldn't be visible I shouldn't see these cracks of lines on my phone and I don't drop it or anything it's just there because I open and fold it.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there Bigbadwolf, thank you for your feedback on your Samsung Galaxy Z Flip5. We are happy to hear you are enjoying the features and usage of this device. We would be more than happy to help you with any aspect of your device that is not operating as expected and further enhance your oveeral experience. With regards to the battery of your device, we have provided a link to an article about reduced battery life on your device. We have also provided a link to your warranty information that covers a one-year period and the Samsung Support Team to answer questions or assist you with any warranty claim you would like to make. With regards to the speed and occasional stutter you mention, you can adjust the settings of your device to enhance the refresh rate. In your settings under display, you can adjust the motion smoothness from standard to adaptive. Please, reach out to us if you have any additional questions. Thank you for being a Samsung customer. -Elizabeth
Apps are draining battery on Galaxy phone or tablet
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this compact phone
on April 29, 2024
Posted by: Sassy450
[This review was collected as part of a promotion.] Love the compact size, the features, functions and the sturdiness of the phone when open. I also love the front screen widgets that allow you not to even have to open your phone to text, make call, check weather, pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is amazing but missing a few features.
on April 29, 2024
Posted by: Vortex
[This review was collected as part of a promotion.] The phone is truly a great device. However the battery life is a major issue on this device. The ability to fold the phone like how flip phones were 20 years ago is an amazing detail. I love that you can fold it closed and save so much space in your pocket for it. The battery on the phone dies a little quick and it's overheating issue. Nonetheless from those issues, the device is amazing.
Value
4
Written by a customer while visiting Samsung US