Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
3
Great and innovative phone but...
on April 25, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is the meaning of innovation and style itself, some people say a weak point of the phone is the camera or it's fragility. Let me tell you 2 things about that:
1. There are MANY users from different brands with good camera reviews that have complimented the Z flip 5 camera, it's a GREAT option for selfies and photos in different angles. I just love taking pictures with it and the quality is always amazing.
2. About the fragility of the phone... Well that is true indeed. It's kind of fragile but still I can say it's pretty tough. I bought mine in September and noticed a bubble forming in the middle part of the phone in March so I stopped opening and closing it. Then after another month (April) a black spot appeared in the screen :/
I must say it did appear after I hit it accidentally with the table but it wasn't that hard and it had the silicone cover on, so I was surprised about this.
Even with the black spot, the phone it's still working, so I'll just go fix it.
1. There are MANY users from different brands with good camera reviews that have complimented the Z flip 5 camera, it's a GREAT option for selfies and photos in different angles. I just love taking pictures with it and the quality is always amazing.
2. About the fragility of the phone... Well that is true indeed. It's kind of fragile but still I can say it's pretty tough. I bought mine in September and noticed a bubble forming in the middle part of the phone in March so I stopped opening and closing it. Then after another month (April) a black spot appeared in the screen :/
I must say it did appear after I hit it accidentally with the table but it wasn't that hard and it had the silicone cover on, so I was surprised about this.
Even with the black spot, the phone it's still working, so I'll just go fix it.
In conclusion, this phone is a great choice but you have to be really careful with it!! (Or buy a hard rock cover)
Value
3
Response from Samsung USBy Social Commerce, April 26, 2024
Hey there Amichan, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We love hearing how much you love the features and functionality of your device. We love hearing your love for taking selfies and the flexibility of your device. We understand how important the durability of your device is and can offer peace of mind in this matter with Customer Care+ protection plans that will allow y ou to keep your device and be a little more worry free. Please reach out to us if you have any questions. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Flip5
on April 26, 2024
Posted by: Loyal2Samsung
[This review was collected as part of a promotion.] I use my phone for personal use for social media, texting, calling. Have very little interruption has good speed.
I also use my phone for work purposes for email and Microsoft products. The phone has great reception and gets what I need done.
I also use my phone for work purposes for email and Microsoft products. The phone has great reception and gets what I need done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Minimalistic phone
on April 27, 2024
Posted by: Segovia
[This review was collected as part of a promotion.] Ground expectations
Great minimalistic phone
Great camera
Great minimalistic phone
Great camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nostalgic Experience
on April 27, 2024
Posted by: Iseehotspot
[This review was collected as part of a promotion.] I remember being a child and always wanting a razr. They just looked so much cooler than every other phone that was out at the time. The old version had a sleek design and it felt so premium. This new razr is just like that! The feeling is exactly the same, I feel like a kid again haha.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This zflip5 has great camera features.
on April 27, 2024
Posted by: Jayjay
[This review was collected as part of a promotion.] The camera features of my Zflip5 are absolutely amazing. It takes the best photos and videos with very easy to understand instructions. I recommend the Zflip5.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is worth the money i love it
on April 27, 2024
Posted by: Slcguy83
[This review was collected as part of a promotion.] It works great for.movies games and all kinds of streaming
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flip it 4 life!
on April 28, 2024
Posted by: GalaxyGod
[This review was collected as part of a promotion.] Great phone! Ai works seamlessly...I use my flip 5 every day, all day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
inner screen is very easy to break
on April 28, 2024
Posted by: GalaxyFan
[This review was collected as part of a promotion.] Got this phone for my son last August. The inner screen already broke twice. Luckily it is still under warranty, and got it fixed twice without paying. Thinking about getting a different phone now, like a galaxy s24.
Value
2
Response from Samsung USBy Social Commerce, April 29, 2024
Hello GalaxyFan, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip5. We are happy to hear you were able to get a the repair done to your device under warranty claims with relative ease. We have provided a link to a great article we have available with tips to care for this unique device. We have also provided a link to the Samsung Support Team if you have any additional questions. Thank you for being a loyal Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Written by a customer while visiting Samsung US