Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Full of surprises (good ones)
on April 18, 2024
Posted by: Live4Samsung
[This review was collected as part of a promotion.] I've had my new phone now for about a week and a half. I am still learning the phone, but all the features that I keep finding are awesome! I have other samsung products and they are great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great aesthetics
on April 18, 2024
Posted by: Ginnyinthebottle
[This review was collected as part of a promotion.] I love the phone. This is my second Z Flip. I upgraded from my ZFlip 3 to this version. However, after less than a year, it already shows wear and tear signs. My Flip 3 lasted me 2 years with no problems.
This one already had a hanging silicon string at the hinge. I guess it wouldn't sustain for another year. I am worried.
This one already had a hanging silicon string at the hinge. I guess it wouldn't sustain for another year. I am worried.
But it will get you all the compliments from everyone. It fits in everything. It does the job. But after this one, I probably revert to regular phone.
Value
3
Response from Samsung USBy Social Commerce, April 19, 2024
Hi there Ginnyinthebottle, we appreciate your feedback on your Samsung Galaxy Z Flip5. We are happy to hear how much you enjoy the Samsung Galaxy Z Flip Series of devices. We would be happy to help you with the hinge you mention having a string. We have provided links to the warranty information for your device and the Samsung Support Team to help you with a warranty claim. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
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Samsung Community
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
3
It's new to me
on April 18, 2024
Posted by: BeautifulDisastr
[This review was collected as part of a promotion.] I do love how compact the flip phone is it's quite convenient for a small clutch bag, I also love the graphics that are on this phone. One thing I don't like is the camera had a very blurry grainy camera on it I'm still a little bit lost on finding my way around cuz it's brand new to me but I will update as I go if need be thank you for a great phone so far
Value
3
Response from Samsung USBy Social Commerce, April 19, 2024
Hi there BeautifulDisastr, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are thrilled to hear you are enjoying the compact nature and features of your device. We would love nothing more than to help ensure you have the best experience possible with your device. We have provided a link to an article to help troubleshoot blurry photos. We have also included a link to the Samsung Support Team if this article does not help you resolve this matter with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had yet.
on April 19, 2024
Posted by: Samsunglover1203
[This review was collected as part of a promotion.] Love the lilac color so pretty. Really love the overall performance next upgrade I get will be the fold 6. I wanna see how they all are. Love the foldables.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone.
on April 19, 2024
Posted by: JAP1984
[This review was collected as part of a promotion.] It's a good phone with a good camera and a good processor with very useful tools. Things to improve like battery, but everything else is a good phone. Great for use of all ages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME FLIP PHONE
on April 19, 2024
Posted by: JaniceR909
[This review was collected as part of a promotion.] I use my flip phone for Everything. I watch videos, I shop, I go on Social Media daily, I even took it with me on my first Trip to Disney and My first Cruise and got Amazing photos with the FLIP phones camera. I recorded great memories of Me and my family having fun in Disney and Enjoying moments on our first Cruise together to the Bahamas. This phone takes beautiful pictures and videos with vibrant colors that aren't lost.in other cameras. I would Definitely recommend this phone for Everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phobe is more than amazing
on April 20, 2024
Posted by: Lovesamsung
[This review was collected as part of a promotion.] The ability to fold the phone, reminiscent of classic devices, provides a convenient and compact form factor.
The continuous updates enhance the phone's performance and user experience, ensuring smooth operation.
The innovative feature of utilizing the outer screen while the phone is folded is particularly noteworthy, as it allows for quick access to notifications and essential functions, maximizing productivity, especially in professional settings.
The continuous updates enhance the phone's performance and user experience, ensuring smooth operation.
The innovative feature of utilizing the outer screen while the phone is folded is particularly noteworthy, as it allows for quick access to notifications and essential functions, maximizing productivity, especially in professional settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Coolest phone EVER
on April 21, 2024
Posted by: Mandandi
[This review was collected as part of a promotion.] I love the flip open and shut feature on this phone but my favorite is the usable screen on the outside of the phone! The capability of the cover screen on this phone is insanely awesome!
Value
5
Written by a customer while visiting Samsung US