Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
KazeKage's FlipZ 5
on February 5, 2024
Posted by: KazeKage
[This review was collected as part of a promotion.] I absolutely love everything about my phone! It's super pretty 😍 very sleek and compact. I don't have to worry about it fitting into my pocket or falling out and hitting the floor anymore. Due to weather conditions in my area though I do go through screen protectors like crazy. They tend to freeze right on the fold and will crease. Still doesn't impact my admiration for this phone though. Charge time on this baby is awesome last an 8 hour shift with my brightness on. I love that I don't have to open my phone for everything, I can just look at messages, music ect. On the outer screen. Nothing bad with my experience of the phone! It's perfect💯
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hopefully the quality is better in the new one
on February 5, 2024
Posted by: WorkFromPhone
[This review was collected as part of a promotion.] The first flip had a horrible screen protector that had to be replaced by Samsung every 6 months. Hopefully the new version lasts longer and the user can replace when necessary.
Otherwise, I like it a lot.
Otherwise, I like it a lot.
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hi there WorkFromPhone, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are happy to hear you are excited and overall pleased with your new device. We understand how important your device is to you and we would be happy to help with peace of mind. If you are concerned about the durability of your device, we recommend looking in to Customer Care+ options to extend beyond the warranty. We have also included a link to an article we find helpful to our customers in caring for this unique device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The hinges much better
on February 5, 2024
Posted by: xingezhi
[This review was collected as part of a promotion.] Handheld zflip5 reply, zflip3-4 change over, the biggest change is actually internal, smooth a lot, before two generations of cards, the battery is not sustainable what I have to bear, In order to fold it conveniently, this generation is really too much, followed by the hinges, finally silk slippery, the last is the outer screen, originally used as a watch, you can see the information, do not want to return, such a large outer screen has not felt much use at present
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unexpectedly Awesome
on February 5, 2024
Posted by: SaintAardvark89
[This review was collected as part of a promotion.] I had no expectations for this phone when I acquired it. In fact, the only reason I considered it was a great offer from my carrier combined with previous positive experience with Samsung phones and the decent specs it possessed. The flipping aspect was a novelty that I didn't really care about one way or the other. Boy was I wrong, this thing is just fun! There's something whimsical and nostalgiac about flipping a phone open to use it that I really can't explain unless you grew up with old flip phones. More than that, the form factor while folded lends itself well to shallow pockets and is quite comfortable to hold. I've been using it for nearly 6 months now and I've gotta say it's my favorite phone ever and I will probably continue with this series in the future barring any major technical issues with the phone (which I've yet to experience any.)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have really cool features
on February 5, 2024
Posted by: Lap1990
[This review was collected as part of a promotion.] I use it it for social media stuff like Facebook YouTube tiktok Google and texting my friends and loved ones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible peace of technology!
on February 5, 2024
Posted by: Blueyed1
[This review was collected as part of a promotion.] The Z Flip line of technology/phones, are far beyond a practical utility. The Flip 5 is filled with more options, apps and settings to support its increasingly impressive power house of a display.
Simply put, I'm finding the Z series more useful and more entertaining uses for this device almost every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I have ever had
on February 5, 2024
Posted by: Daneitor98
[This review was collected as part of a promotion.] I have used this Flip 5 almost a year and it really is amazing, so much features and always the feeling of the screen is smooth! Only thing I would like is some more options for the outer touch screen, more apps and widgets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on February 5, 2024
Posted by: ILikeMyPhone
[This review was collected as part of a promotion.] This is a great product. I love how it fits easily into pockets, and it is nice having the front screen to quickly check notifications and change music.
Value
4
Written by a customer while visiting Samsung US